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DX Performance Management vs IBM SevOne Network Performance Management (NPM) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Performance Management
Ranking in Network Monitoring Software
29th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
31
Ranking in other categories
Infrastructure Capacity Planning (2nd), DX NetOps (2nd)
IBM SevOne Network Performa...
Ranking in Network Monitoring Software
41st
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
53
Ranking in other categories
Server Monitoring (19th), IT Infrastructure Monitoring (43rd), Log Management (46th), Cloud Monitoring Software (28th)
 

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of DX Performance Management is 0.3%, up from 0.3% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 1.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Sandip Kheni - PeerSpot reviewer
The vertical database loads faster than any other product available
We experience disconnections between the solutions own components. In the last five years, there have been many intermittent connection issues with the four components and we still don't know the reasons. The solution has issues when loading groups that have been created in the application interfaces. It would be nice to have a mobile application. In the current industry and technical word, the mobile phone is the only thing that is always in your hands. Other Broadcom products have mobile applications but the solution doesn't offer one. It would be great to view device parameters and view or download graphs from a mobile device.
Grzegorz Nowak - PeerSpot reviewer
Improves infrastructure planning by helping us analyze network traffic
We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It gave us one location, one place to do all of group administration, and to build dashboards, and device administration, inventory counts... it really reduced our overall administrative overhead."
"I can get it to run a report showing, for instance, what root drives are in the critical range in terms of being full, like 90 percent full, and disseminate that information to the other areas of the organization."
"​When devices are having performance issues, it proactively build dashboards which allow us to go and do health checks, and resolve problems before they become an issue.​"
"There is another component of the tool called Network Flow Analysis. It gives us the ability to troubleshoot issues which do not appear right away."
"The integration to the other products that we use: NFA, we use ADA, we use Spectrum; and CAPM integrates all those into a single pane of glass."
"​The ability to quickly do drag and drop customized reports for dashboards.​"
"The capability where not only the traditional SNMP information is captured but also the netflow data; who is consuming the data on the WAN, and voice-related information, is helpful. The voice quality makes it very easy for first- and second-line operators to see where the issue is, and who is impacted."
"You can have thousands of devices inside and hundreds of thousands of interphases without a problem."
"Its ability to monitor practically any type of network device via SNMP is most valuable. This is the main functionality that we're using. If a network device exposes a metric, such as interface utilization, SevOne will monitor it for us."
"The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary."
"Flexible architecture: You can extend the system and its capacity by attaching another cluster pair."
"With this tool it is interesting to show the info to the client and explain where the traffic is."
"The out of the box reports and workflows are pretty good and they meet our requirements well."
"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."
 

Cons

"DX Performance Management should increase high availability. If one of my two data centers goes offline and the other is operational, I need a seamless transition from the primary to the secondary data center. It's crucial to maintain consistent monitoring of the devices during this transition. Therefore, I require continuous, 24/7 monitoring of my system using this tool."
"Even though we can see when something is not available, it would also be it would be nice if some sort of alerting took place to that you could know immediately if something went down."
"This may be available by now but for server space, when it comes to the disk file system, I'd like to see that graphically represented, or the trend, rather than what I'm seeing now."
"It needs role-based administration."
"It could be a little easier to integrate new metrics."
"Policies could be improved."
"I have mixed feeling about the scalability. I feel like there are things which are being put into UIM right now that are not being included in Performance Center that we need to see in Performance Center. We are kind of being driven to buy UIM, and I can't justify it.​"
"It would be helpful if CA provided online training for its customers."
"I would like to see live maps as an added feature. Also, build modules on AI and EML to provide better data insights that would proactively tell us what we should be looking after."
"The tool needs improvement in non-Cisco SD-WAN."
"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."
"There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."
"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."
"I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying."
 

Pricing and Cost Advice

"They should provide more scalable licensing for the product."
"We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. ​"
"I like the licensing model because it's device-based."
"Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year."
"We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."
"The tool's pricing is based on the number of network devices."
"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
"Prices per license are not huge, but they exist."
"There are cheaper solutions available."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"The tool is not expensive. We were able to negotiate with SevOne on pricing."
"It is inexpensive compared to other monitoring tools."
"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
"The pricing has been fair."
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Top Industries

By visitors reading reviews
Financial Services Firm
32%
Computer Software Company
12%
Manufacturing Company
9%
Educational Organization
7%
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
14%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about DX Performance Management?
The tool helps us understand network performance.
What needs improvement with DX Performance Management?
DX Performance Management should increase high availability. If one of my two data centers goes offline and the other is operational, I need a seamless transition from the primary to the secondary ...
What do you like most about SevOne Network Data Platform?
I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or...
What is your experience regarding pricing and costs for SevOne Network Data Platform?
The tool is not expensive. We were able to negotiate with SevOne on pricing.
What needs improvement with SevOne Network Data Platform?
SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases.
 

Also Known As

CA Performance Management
SevOne
 

Overview

 

Sample Customers

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG 
ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Find out what your peers are saying about DX Performance Management vs. IBM SevOne Network Performance Management (NPM) and other solutions. Updated: January 2025.
831,997 professionals have used our research since 2012.