Fortinet FortiClient Reviews

Name: Fortinet FortiClient
Brand: Fortinet
Rating: 4.0 (91 reviews)

Vendor: Fortinet

4.0 out of 5

91 reviews
91% willing to recommend

505 followers

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What is Fortinet FortiClient?

FortiClient is a fabric agent that delivers endpoint protection, endpoint compliance, and secure access in a single, lightweight, lightweight client, providing visibility, information, and control to your endpoints. In addition, it enables secure, remote connectivity to the security fabric. It also integrates network and endpoint with segmentation and automation. FortiClient enables unified endpoint awareness by sharing endpoint telemetry with the security fabric. It is compatible with third-party EDR (endpoint detection and response and anti-malware solutions.

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Fortinet FortiClient is the #1 ranked solution in top Endpoint Compliance solutions, #2 ranked solution in top Enterprise Infrastructure VPN solutions, and #17 ranked solution in endpoint security software. PeerSpot users give Fortinet FortiClient an average rating of 8.0 out of 10. Based on the analysis of the 91 most recent Fortinet FortiClient reviews, the overall sentiment is positive, with a sentiment score of 7.2. Fortinet FortiClient is most commonly compared to CrowdStrike Falcon: Fortinet FortiClient vs CrowdStrike Falcon. Fortinet FortiClient is popular among the midsize enterprise segment, accounting for 51% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 41% of all views.

Helped 816,636 peers since 2012

Featured reviews

Ayman Said

Deputy IT Manager at ICAPP (Americana Group)

We mainly use FortiClient as a VPN client. Additionally, we use it for anti-malware, anti-spam, and as a content filter. When a user is outside the company, we can use FortiClient as a content filter to control the sites the user can access FortiClient has improved our security posture by…

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Moeed Mahmood

Network Administrator at Chase Up

For our company's remote workforce environment, Fortinet FortiClient is installed on every single laptop of our employee who wants a connection while working from home. My company has deployed the product manually. Fortinet FortiGate has a library on the internet from where users can see videos of any configuration they want to know about Fortinet products. Fortinet has archived materials that are very easily available on the internet. I viewed the online videos and started the deployment of the tool. The product's initial setup phase is easy. For deployment, you have to install and set up the .exe file and connect it with the FortiClient server, after which you configure the server policy. It will then sync the whole antivirus database, and you can use it. The solution can be deployed in five to ten minutes.

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Sutjipto Budiman

Director at Widya Presisi Solusi

Fortinet FortiClient offers a vulnerability test feature, allowing us to monitor end-user devices. This includes ensuring necessary updates, such as Windows updates, are not overlooked. The tool simplifies our organization's endpoint management by monitoring users to ensure they use the right tools. Additionally, it allows us to enforce IT policies. If a user attempts to access a suspicious website, the tool prevents the computer from opening it. It integrates with FortiClient EMS, allowing IT security to enforce additional measures such as application firewall and web filtering. This enables the company to restrict users from accessing certain websites or using specific applications, such as blocking access to YouTube. Fortinet FortiClient has improved our team's workload and response time to security incidents.

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Fortinet FortiClient mindshare

Product category:

As of November 2024, the mindshare of Fortinet FortiClient in the Endpoint Protection Platform (EPP) category stands at 2.4%, down from 2.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Key learnings from peers

Last updated Nov 18, 2024

Valuable Features

Fortinet FortiClient's most valuable features include VPN capabilities, robust antivirus protection, and seamless integration with FortiGate for centralized management. It supports Active Directory, offering easy deployment and configuration. Its web filtering enhances internet safety, and the EMS server provides centralized control. It is user-friendly, stable, and performs vulnerability scanning. Additionally, it offers two-factor authentication and ensures secure remote access, fitting well within budget constraints and providing high security in a single package.

"A valuable feature of FortiClient is that we can connect from anywhere if we have Fortinet access."
"The most valuable features of FortiClient are its VPN capabilities and its use as an anti-malware and anti-spam solution."
"It's simple, downloadable, and there's usually no problem."

Room for Improvement

Fortinet FortiClient needs improvements in management for easier configuration and better compatibility between versions, especially for upgrades. Next-generation features and multi-factor authentication options are requested. Users experience connectivity and stability issues, including slow connections and VPN errors. Pricing and support quality are areas of concern. Enhancements in the user interface, deployment in various environments, and integration with other tools are needed. Memory capacity in low-end firewalls and advanced reporting and antivirus features should be improved.

"Sometimes users stay on the old version of FortiClient."
"Sometimes users stay on the old version of FortiClient. When new releases are not compatible, I need to reinstall newer versions, which can be problematic."
"Improvements are needed in the compatibility between different versions, as sometimes the latest version does not work, requiring a downgrade."

ROI

Fortinet FortiClient helped increase staff productivity by around 15% and had a reasonable return on investment due to its low cost and effective functionality. Users benefited from increased security, centralized management, and enhanced telecommunication capabilities. It enabled successful work-from-home setups, reducing reliance on office resources. Challenges included underutilization due to incomplete setup and difficulty in implementation, preventing some users from maximizing their investment. Despite some issues, the ROI was rated reasonably well by those integrating it thoroughly.

Pricing

Fortinet FortiClient offers flexible pricing, with a free version available, particularly for basic VPN services. For enhanced features like endpoint protection and network control, licensing costs can range from $500 yearly for a 25-user pack to several thousand dollars based on specific needs. Enterprise users find the pricing competitive compared to solutions like Cisco, often benefiting from bundled offers with FortiGate. Pricing is generally reasonable but perceived as costly by some, especially after recent increases.

"FortiClient is costly."
"The pricing is a six out of ten."
"I rate the product's pricing a seven out of ten."

Popular Use Cases

Organizations primarily utilize Fortinet FortiClient for VPN access, enabling secure remote connections to company networks. It is also employed for endpoint protection, including antivirus and anti-malware functions. Fortinet FortiClient supports remote work by providing secure connectivity to internal resources and protecting devices from cyber threats. Many opt for its integration with existing Fortinet firewalls, facilitating easy deployment. Some report occasional connectivity issues, but it remains a popular choice for secure access and endpoint security.

Service and Support

Fortinet FortiClient's customer service and support receive mixed reports. Some find it helpful, responsive, and knowledgeable, with fast response times and quality assistance. Others experience delays, slow responses, and difficulties in escalating issues. Support quality varies, often depending on the support package purchased. Issues with response times and the complexity of reaching higher-level support are highlighted, indicating that improvements may be necessary to meet customer expectations consistently.

Deployment

Users found Fortinet FortiClient's initial setup mostly straightforward and easy, often completing it in under 30 minutes. While some experienced complexities, they note it's simpler than competitors. Deployment strategies varied, with manual installations for larger organizations. The software offers user-friendly features, not requiring specialized technical skills. Maintenance is minimal, sometimes supported by a few staff. Initial setup challenges included individual device installations and proxy configurations, but users appreciated the accessible documentation and resources.

Scalability

Fortinet FortiClient is generally considered highly scalable, accommodating significant user expansion. Many users report ease in adding users, though scalability can depend on licensing and infrastructure. Some reviewers note it supports thousands of users seamlessly, while others highlight licensing as a bottleneck. Despite occasional performance challenges, Fortinet FortiClient efficiently integrates into various IT environments. Its user-friendliness and capacity to handle substantial growth make it suitable for diverse business sizes, offering robust scalability.

Stability

Fortinet FortiClient is highly stable with consistent performance. Users experience minimal issues, typically related to rare disconnections or VPN instability due to network disruptions. Most users rate its stability between eight and ten out of ten, reporting no bugs, glitches, crashes, or freezes. While stability concerns occasionally arise, especially with certain versions or specific environments, these are not widespread. Fortinet FortiClient is reliable, protecting networks effectively with satisfactory uptime and performance.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Fortinet FortiClient Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

41%

Computer Software Company

10%

Government

Manufacturing Company

Financial Services Firm

Comms Service Provider

University

Retailer

Healthcare Company

Insurance Company

Construction Company

Hospitality Company

Media Company

Non Profit

Real Estate/Law Firm

Energy/Utilities Company

Wholesaler/Distributor

Legal Firm

Outsourcing Company

Performing Arts

Recreational Facilities/Services Company

Transportation Company

Pharma/Biotech Company

Logistics Company

Compare Fortinet FortiClient with alternative products

Learn more about Fortinet FortiClient

The FortiClient fabric agent can:

• Report on the status of a device, including firmware version and applications running.
• Send all suspicious files to a fabric sandbox.
• Enforce USB control, application control, URL filtering, and firmware upgrade policies.
• Provide application firewall service and malware protection.
• Enable devices to connect securely to the security fabric over either ZTNA tunnels or VPN (IPsec or SSL), both encrypted. The connection to the security fabric can be either a SASE service or a FortiGate next-generation firewall.

You can purchase FortiClient with one of three levels of capability:

Zero Trust security - The ZTNA edition enables both VPN and ZTNA encrypted tunnels, as well as USB device control and URL filtering.
Endpoint security - The EPP/APT edition adds AI-based NGAV (next-generation antivirus), application firewall, endpoint quarantine, and support for cloud sandbox.
Cloud-based endpoint security

Benefits and Features

• Fabric agent leverages integrations and provides telemetry information to the rest of the Fortinet security fabric.
• SAAS control and web/content filtering
• Dynamic access control helps with automation and simplifies compliance.
• Software inventory management enables visibility as well as management of licenses.
• Automated response detects and isolates any endpoints that may be compromised.
• ZTNA delivers better remote access and consistent application access policies
• Managed endpoint security services remotely assist with setup, configuration, deployment, vulnerability monitoring, and overall monitoring of endpoint security.

Reviews from Real Users:

PeerSpot users like that FortiClient is easy to use and integrates well with other solutions. They also appreciate the richness of its features and find it to be inexpensive in comparison to other products that require separate purchases for separate features.

Fortinet FortiClient was previously known as FortiClient.