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BigFix vs Fortinet FortiClient comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
14th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
95
Ranking in other categories
Configuration Management (5th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Fortinet FortiClient
Ranking in Endpoint Protection Platform (EPP)
16th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
96
Ranking in other categories
Endpoint Compliance (1st), Enterprise Infrastructure VPN (2nd)
 

Mindshare comparison

As of December 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.0%, up from 0.8% compared to the previous year. The mindshare of Fortinet FortiClient is 2.3%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
MuhammadJahangir - PeerSpot reviewer
Users only need to install the VPN and authenticate with their email address
I primarily use remote VPN solutions to connect securely. We have configured both site-to-site VPN and remote VPN, and it is connected to FortiClient Implementing this solution has streamlined time management in our organization. Without SSO, we would need manual configuration for each PC, but…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market."
"The solution has many useful features. Its main advantage is simplicity - you can do everything from one console, regardless of the task. It supports many operating systems and is scalable to up to 250,000 clients."
"It is user-friendly."
"I’ve found patching to be the most valuable feature of the solution."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"Servers are patched more consistently than they have been previously."
"Fortinet FortiClient offers a vulnerability test feature, allowing us to monitor end-user devices. This includes ensuring necessary updates, such as Windows updates, are not overlooked."
"Fortinet FortiClient's scalability is very good because it has no limitations."
"It works well and the performance is good."
"What I find valuable in FortiClient is its patch management capabilities, allowing remote updates efficiently."
"Fortinet FortiClient can be used with FortiManager to observe all actions that are happening."
"When the user gets authenticated, I can assign a different VPN or network to each user."
"The return on investment was very reasonable. It was low cost and it functioned, so the return on investment was excellent."
"We use real-time threat detection for scanning files and antivirus. It's integrated with Fortinet FortiAnalyzer. When an endpoint is compromised, Fortinet FortiClient and FortiGate trigger to block and isolate the user on the network."
 

Cons

"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements. In my opinion, that's the hardest part for bringing on new people that haven't had BigFix experience. Being able to have easier ways to build relevance in ActionScript would be the biggest improvement I'd like to see."
"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."
"One aspect that could be improved is the speed of the console. Sometimes it can be slow, which is something that needs to be addressed."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"The deployment has room for improvement and can be more streamlined."
"Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me."
"Its pricing should be improved. It is too costly."
"They need better integration."
"In terms of improvements, their SSL VPN tunnel can be a lot better. I've seen other products that have got much better VPN features than Fortinet. Some of my colleagues get this error called "License not available." When they get this error, they have to uninstall and reinstall it. This kind of problem is there, and sometimes, we have to open a case with Fortinet to resolve it. Their support is quick, so we are able to resolve and move forward. In terms of new features, when it is connecting, it should check the endpoint and say whether the end client is actually safe enough or whether there is a vulnerability. It should give a pop-up on the client itself. Because I'm on the admin side, I can also see this information in the log. However, if a non-IT user, such as a user from finance, is working on this and there is some problem, he or she would not know about this and would call IT admin to say that this is not working. If the users get a message explaining why and what is happening, it is easy for them to understand."
"The solution could add data to the endpoint."
"Fortinet FortiClient could improve the connection because sometimes it drops."
"There should be more frequent releases or updates."
"With Fortinet, some clients have to wait two to four days for a response. That is the biggest complaint from end customer about Fortinet's technical support."
"The pricing of the solution should be less expensive."
"The licensing feature of the product requires improvement since whenever the license expires, the tool logs out its users automatically, irrespective of whether they are on the network or not, which can be problematic for me."
"The solution should have faster turnaround when it comes to new technology."
 

Pricing and Cost Advice

"The price of BigFix could be lower. However, I am always seeking a lower price."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"It might be about $23 a client."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"The price is very fair."
"The price of the solution is high. There are not any additional fees from the standard license."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"The price of the solution depends on the type of firewall you have from FortiGate. I am satisfied with the price of the solution."
"I don't have the licensing schema for the VPN solution because we just purchased the VPN gateway."
"Anyone can download this product for free, but you have to have a FortiGate gateway that you are connecting to."
"The pricing is reasonable."
"FortiClient is quite reasonably priced."
"The licensing fee varies with what one is trying to accomplish. It can range from being free to costing several hundred thousand dollars per year."
"An annual license costs about 1.5 to 3,000 US dollars. There are no additional costs."
"If we pay for the yearly package that includes the FortiGate firewall, then the FortiClient VPN license is included with it."
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Top Industries

By visitors reading reviews
Educational Organization
50%
Financial Services Firm
8%
Government
6%
Computer Software Company
6%
Educational Organization
42%
Computer Software Company
10%
Government
5%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
BigFix could improve its asset management capabilities to discover assets, including hardware. More improvements could be made in asset management.
How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and security. It has a very fast connection rate and has a built-in VPN. With this solution...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
 

Also Known As

Tivoli Endpoint Manager
FortiClient
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about BigFix vs. Fortinet FortiClient and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.