BigFix and Fortinet FortiClient are both recognized in the cybersecurity domain. Fortinet FortiClient is considered superior due to its comprehensive security features, which users feel justify the investment.
Features: BigFix users value its extensive patch management, endpoint visibility features, and robust management capabilities. Fortinet FortiClient is favored for its integrated security, ease of use, and tight integration within the Fortinet framework.
Room for Improvement: Users suggest BigFix could enhance its dashboard for better insights, streamline its interface, and improve overall usability. Fortinet FortiClient users desire improved reporting tools, easier troubleshooting, and interface refinement.
Ease of Deployment and Customer Service: BigFix receives positive feedback for its comprehensive deployment options and responsive support. Fortinet FortiClient is noted for its straightforward deployment, though users report mixed experiences with customer service.
Pricing and ROI: BigFix offers competitive setup costs and users report positive ROI, appreciating its robust feature set. Fortinet FortiClient is perceived as cost-effective due to its security capabilities, with users reporting satisfactory ROI.
The VPN performance has a substantial impact on our remote workforce.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
They initiate the troubleshooting process quickly and resolve issues in a timely manner.
In 99% of cases, we do not have to do configurations on our own as they are normally handled by their service providers.
They provide very good support, and an issue I had was resolved quickly over the phone.
BigFix requires some minimum configuration requirements.
We normally take into consideration while installing the product that it can scale up to approximately 20%, but not more than that.
Most of our clients are using the free version rather than the paid version due to the high range of maximum users available for the free version.
I hope Fortinet will start an insider developer program where professionals can provide feedback on new releases to ensure improvements.
Its stability level is excellent.
I normally get a call within 15-20 minutes after logging a complaint.
Fortinet FortiClient is a stable product with no glitches or latency issues.
Building a management console is quick and simple, taking only one to two hours for setup.
The problem was related to the hardware configuration and hardware specifications.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
FortiClient needs improvement in restricting user information and ensuring more secure customer data to better protect source code and reduce the risk of security breaches.
There are advanced features like Zero Trust that I currently do not use but could be beneficial for security.
Fortinet frequently releases updates without thorough testing.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
FortiClient is a value-for-money product and is not considered expensive compared to similar products on the market.
Justifying the price to clients can be difficult.
FortiClient is included in a package with the UTM features, so there is no separate cost for it.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
The most valuable feature of FortiClient is its high security level.
We appreciate its VPN capabilities and the features that offer extra security functionalities like antivirus and malware scanning.
I strongly recommend this solution, especially for Fortinet customers who use FortiGate or other Fortinet products, as they can easily integrate these features and exchange information seamlessly.
| Product | Market Share (%) |
|---|---|
| Fortinet FortiClient | 1.7% |
| BigFix | 1.1% |
| Other | 97.2% |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 12 |
| Large Enterprise | 66 |
| Company Size | Count |
|---|---|
| Small Business | 59 |
| Midsize Enterprise | 23 |
| Large Enterprise | 25 |
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
FortiClient is a fabric agent that delivers endpoint protection, endpoint compliance, and secure access in a single, lightweight, lightweight client, providing visibility, information, and control to your endpoints. In addition, it enables secure, remote connectivity to the security fabric. It also integrates network and endpoint with segmentation and automation. FortiClient enables unified endpoint awareness by sharing endpoint telemetry with the security fabric. It is compatible with third-party EDR (endpoint detection and response and anti-malware solutions.
The FortiClient fabric agent can:
• Report on the status of a device, including firmware version and applications running.
• Send all suspicious files to a fabric sandbox.
• Enforce USB control, application control, URL filtering, and firmware upgrade policies.
• Provide application firewall service and malware protection.
• Enable devices to connect securely to the security fabric over either ZTNA tunnels or VPN (IPsec or SSL), both encrypted. The connection to the security fabric can be either a SASE service or a FortiGate next-generation firewall.
You can purchase FortiClient with one of three levels of capability:
Zero Trust security - The ZTNA edition enables both VPN and ZTNA encrypted tunnels, as well as USB device control and URL filtering.
Endpoint security - The EPP/APT edition adds AI-based NGAV (next-generation antivirus), application firewall, endpoint quarantine, and support for cloud sandbox.
Cloud-based endpoint security
Benefits and Features
• Fabric agent leverages integrations and provides telemetry information to the rest of the Fortinet security fabric.
• SAAS control and web/content filtering
• Dynamic access control helps with automation and simplifies compliance.
• Software inventory management enables visibility as well as management of licenses.
• Automated response detects and isolates any endpoints that may be compromised.
• ZTNA delivers better remote access and consistent application access policies
• Managed endpoint security services remotely assist with setup, configuration, deployment, vulnerability monitoring, and overall monitoring of endpoint security.
Reviews from Real Users:
PeerSpot users like that FortiClient is easy to use and integrates well with other solutions. They also appreciate the richness of its features and find it to be inexpensive in comparison to other products that require separate purchases for separate features.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
