Try our new research platform with insights from 80,000+ expert users

Fortinet FortiClient vs Fortinet FortiEDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
Fortinet FortiClient boosts productivity, supports remote work, enhances security, and offers significant ROI and VPN cost savings.
Sentiment score
8.3
Fortinet FortiEDR offers enhanced security and ROI with minimal weekly effort, boosting visibility and customer satisfaction over four years.
 

Customer Service

Sentiment score
7.0
Fortinet FortiClient's support gets mixed reviews, with satisfaction dependent on package level; 24/7 availability varies in effectiveness.
Sentiment score
8.0
Fortinet FortiEDR's customer service is responsive but faces occasional delays due to broader reach and non-integrated support.
They initiate the troubleshooting process quickly and resolve issues in a timely manner.
Technical support can be logged on Fortinet's support portal.
The technical support from Fortinet is rated as nine out of ten.
For setting up some proper solutions for issues at the customer site, it can take about one week.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiClient efficiently scales for various enterprise sizes, offering easy user expansion and minimal deployment resources.
Sentiment score
7.2
Fortinet FortiEDR is highly scalable for enterprises, though some limitations exist with external integrations and cloud environments.
We can add more licenses and Fortinet tokens, demonstrating excellent scalability.
The scalability could use improvement as you need to ensure that routes and policies are aligned, which can be complex.
I hope Fortinet will start an insider developer program where professionals can provide feedback on new releases to ensure improvements.
When implemented in a Fortinet environment with an existing firewall, FortiAnalyzer, and FortiManager, it is straightforward to install and scale by adding more EDR for endpoints.
 

Stability Issues

Sentiment score
7.3
Fortinet FortiClient is stable and reliable, with minor VPN issues, improved stability, and high user ratings.
Sentiment score
8.0
Fortinet FortiEDR is stable and reliable but requires maintenance, with occasional issues like memory concerns and false alerts.
After that, I stopped scanning the Cisco AnyConnect and switched to Fortinet VPN. Everything worked fine afterward.
 

Room For Improvement

Fortinet FortiClient needs improved management simplicity, support, pricing, usability, stability, integration, and advanced features like AI and better VPN options.
Fortinet FortiEDR needs improved cloud security, automation, and user interface for better market acceptance and competitive advantage.
Fortinet frequently releases updates without thorough testing.
FortiClient needs improvement in restricting user information and ensuring more secure customer data to better protect source code and reduce the risk of security breaches.
There are complexities with the scalability part, particularly with routing and policy alignment.
Fortinet could consider reducing the minimum order quantity for EDR, currently set at 500 pieces.
 

Setup Cost

Fortinet FortiClient offers competitive mid-range pricing with free VPN, yearly subscriptions, bulk discounts, but faces recent price increases.
Fortinet FortiEDR offers competitive pricing but may have high setup costs, with potential savings through Fortinet's channel model.
FortiClient is a value-for-money product and is not considered expensive compared to similar products on the market.
Recently, Fortinet has increased prices for its products.
Justifying the price to clients can be difficult.
It's reasonably priced compared to other vendors' similar products.
 

Valuable Features

Fortinet FortiClient offers robust security, seamless integration with Active Directory, and remote access, ensuring efficient management and user-friendly interface.
Fortinet FortiEDR offers robust EDR capabilities, efficient resource use, and seamless integration, ensuring scalable, user-friendly cybersecurity for organizations.
The most valuable feature of FortiClient is its high security level.
We appreciate its VPN capabilities and the features that offer extra security functionalities like antivirus and malware scanning.
It enhances our business by allowing our agents to work remotely, which we had not been able to do before.
 

Categories and Ranking

Fortinet FortiClient
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
98
Ranking in other categories
Endpoint Protection Platform (EPP) (15th), Endpoint Compliance (1st), Enterprise Infrastructure VPN (2nd)
Fortinet FortiEDR
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
38
Ranking in other categories
Endpoint Detection and Response (EDR) (11th)
 

Mindshare comparison

Fortinet FortiClient and Fortinet FortiEDR aren’t in the same category and serve different purposes. Fortinet FortiClient is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 2.2%, down 2.8% compared to last year.
Fortinet FortiEDR, on the other hand, focuses on Endpoint Detection and Response (EDR), holds 4.3% mindshare, up 4.0% since last year.
Endpoint Protection Platform (EPP)
Endpoint Detection and Response (EDR)
 

Featured Reviews

MuhammadJahangir - PeerSpot reviewer
Users only need to install the VPN and authenticate with their email address
I primarily use remote VPN solutions to connect securely. We have configured both site-to-site VPN and remote VPN, and it is connected to FortiClient Implementing this solution has streamlined time management in our organization. Without SSO, we would need manual configuration for each PC, but…
Jovan Jovanovic - PeerSpot reviewer
Collects valuable endpoint data with good analytics and helpful scalability
This is a question for the partners who implement and install it. I am not involved in the implementation process, so I cannot suggest improvements. As mentioned, this is a query for my presales team, not me. I am part of the security team lead, focusing mainly on sales. Regarding the product, Fortinet could consider reducing the minimum order quantity for EDR, currently set at 500 pieces. In smaller markets like Serbia, Bosnia, Montenegro, and Slovenia, it can be challenging to find customers with 500 endpoints. My suggestion to Fortinet would be to lower this minimum order quantity to one.
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
838,713 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
43%
Computer Software Company
10%
Manufacturing Company
5%
Government
4%
Computer Software Company
16%
Government
8%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and security. It has a very fast connection rate and has a built-in VPN. With this solution...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
What do you like most about Fortinet FortiEDR?
We have FortiEDR installed on all our systems. This protects them from any threats.
What is your experience regarding pricing and costs for Fortinet FortiEDR?
It's reasonably priced compared to other vendors' similar products.
What needs improvement with Fortinet FortiEDR?
This is a question for the partners who implement and install it. I am not involved in the implementation process, so I cannot suggest improvements. As mentioned, this is a query for my presales te...
 

Also Known As

FortiClient
enSilo, FortiEDR
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: February 2025.
838,713 professionals have used our research since 2012.