GitLab Reviews

Name: GitLab
Brand: GitLab
Rating: 4.3 (82 reviews)

Vendor: GitLab

4.3 out of 5

82 reviews
97% willing to recommend

999 followers

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What is GitLab?

GitLab is a complete DevOps platform that enables teams to collaborate and deliver software faster.

Get the GitLab Buyer's Guide and find out what your peers are saying about GitLab, SonarQube Server (formerly SonarQube), Snyk and more!

GitLab is the #1 ranked solution in top Build Automation solutions, #2 ranked solution in top Release Automation solutions, #2 ranked solution in top Enterprise Agile Planning Tools, #2 ranked solution in top Fuzz Testing Tools, #3 ranked solution in top DevSecOps solutions, #5 ranked solution in top Software Composition Analysis (SCA) solutions, #7 ranked solution in AST tools, #8 ranked solution in application security solutions, and #12 ranked solution in top Rapid Application Development Software. PeerSpot users give GitLab an average rating of 8.6 out of 10. GitLab is most commonly compared to SonarQube Server (formerly SonarQube): GitLab vs SonarQube Server (formerly SonarQube). GitLab is popular among the large enterprise segment, accounting for 49% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 28% of all views.

Helped 839,422 peers since 2012

Featured GitLab reviews

Gaurav Chandel

AWS DevOps/ Site Reliability Engineer at Tata Consultancy

There are some challenges with repository file management as GitLab may struggle to manage larger files. Improvements could be made regarding size management and file partitioning. Also, the UI has remained the same for a couple of years and could benefit from an update with AI features and better customization.

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Raveen Aggarwal

It Architect at UBS Financial

Certain features in Jira are not available in GitLab, such as the functionality to have weights at the milestone and epic levels. Hopefully, these features will be resolved with work items in GitLab. Also, if the child items are open in GitLab, closing the parent should not be allowed. While GitLab is a great tool for developers, it lacks project planner features. Roadmaps and Gantt charts in GitLab are not as advanced as in Jira, and changing start and end dates is more laborious in GitLab. Bridging the gap for project planners would make GitLab a more complete tool.

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Mikhael Ibrahim

Platform Engineer & Manager at a computer software company with 51-200 employees

GitLab's source control is excellent. Having the source control and pipeline in the same platform makes integration seamless. It is already integrated, with no need to configure any webhooks or other settings. Implementing CI/CD with GitLab has accelerated the time to market significantly. As we implement automated testing and DevSecOps, it speeds up the process by forty to sixty percent.

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GitLab mindshare

Product category:

As of March 2025, the mindshare of GitLab in the Application Security Tools category stands at 3.0%, up from 2.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Application Security Tools

PeerAnalyst reports based on GitLab reviews

Type	Title	Date
Category	Application Security Tools	Mar 4, 2025	Download
Product	Reviews, tips, and advice from real users	Mar 4, 2025	Download
Comparison	GitLab vs SonarQube Server (formerly SonarQube)	Mar 4, 2025	Download
Comparison	GitLab vs Veracode	Mar 4, 2025	Download
Comparison	GitLab vs Checkmarx One	Mar 4, 2025	Download

Title	Rating	Mindshare	Recommending
SonarQube Server (formerly SonarQube)	4.0	25.5%	81%	114 interviews Add to research
Snyk	4.1	8.0%	100%	44 interviews Add to research

Valuable Features

Users find GitLab's most valuable features include CI/CD pipeline management, ease of use, code review, seamless branch integration, user-friendly interface, deployment efficiency, security controls, and integration with other platforms. The containerized approach for different jobs and automation simplifies development processes. Peer collaboration is facilitated through independent branching, allowing teams to work on tasks simultaneously without conflicts. The system's flexibility in DevOps and version management enhances productivity and reliability, making it a preferred choice.

"If you want to maintain your issues in GitLab and raise your book of work and features, then GitLab is a great tool for collaboration and integration with code deployment and CICD pipelines."
"The CI/CD pipeline with Helm has significantly improved deployment speed and efficiency."
"The CI/CD pipeline with Helm has significantly improved deployment speed and efficiency."

Room for Improvement

GitLab users express a need for improved AWS integration and enhanced metrics. Better reporting, integration with project management tools like Jira, and streamlined documentation are desired. More security features, simpler deployment processes, and improved user interface are suggested. Enhanced CI/CD pipeline integration and faster service without outages are wanted. The pricing model is seen as high, and users seek advanced GitOps capabilities and easier setup for complex configurations. Improved support for iOS builds and agile features are noted.

"While GitLab is a great tool for developers, it lacks project planner features. Roadmaps and Gantt charts in GitLab are not as advanced as in Jira, and changing start and end dates is more laborious in GitLab."
"The licensing model could be improved to be more accommodating in terms of user numbers and costs."
"The licensing model could be improved to be more accommodating in terms of user numbers and costs."

ROI

Users likely experience a positive ROI from GitLab, citing its cost-effectiveness, user capacity, and efficiency in automating processes. Adoption has led to improved DevOps scores, effortless automation, and significant time savings, reducing deployment from hours to minutes. Security and coding processes benefit greatly from integrated tools. The transition to this platform is viewed as crucial, indicating that investment returns are favorable due to consistent performance and efficiency gains.

Pricing

GitLab provides an open-source version with optional paid licenses for advanced features. Smaller teams might find it costly, while larger enterprises appreciate its value. Premium features improve productivity, but some find the Ultimate version expensive. Most users start with the free version and transition to paid plans as needs grow. Pricing is generally perceived as reasonable with options such as Premium at $19 per user, per month, and Ultimate at $99, aligning with its competitive offerings.

"We are using the free version of GitLab."
"The solution's pricing is acceptable."
"The solution is free."

Popular Use Cases

GitLab is primarily used for source code management, CI/CD pipelines, and DevOps processes. Teams employ it for version control, integration, deployment, and collaboration across development projects. It facilitates workflow automation, component integration, code maintenance, and pipeline management. GitLab serves both cloud and on-premise deployments, supporting activities such as repository hosting, issue tracking, and code reviews, benefiting a wide range of professional and educational users.

Service and Support

GitLab's customer service and support vary, with many relying on in-house teams, forums, or community support due to its open-source nature. Paid support is responsive and helpful, but users of the free version may experience delays. Some were satisfied with partner support, while others mentioned slow responses to requests. Technical support is generally good, quick, and knowledgeable for those with subscriptions. Many haven't needed direct support due to stability and internal resources.

Deployment

Users found GitLab's initial setup generally straightforward and easy, especially for those previously familiar with GitHub. Cloud-based setup requires minimal effort. Some encountered challenges with complex configurations and documentation, particularly for on-premises deployment or advanced integrations like Kubernetes. Migration from other platforms like SVN took additional time. The setup often took from minutes to a few hours, depending on factors like system complexity, available documentation, and user familiarity with system administration tools.

Scalability

GitLab is praised for its scalability, benefiting from container architecture, allowing easy expansion. It supports numerous users without issues, accommodating small to large organizations. Many find it straightforward to increase capacity and customize resource distribution via virtual machines or different setups. Some rate the scalability highly, while others prefer enhancements for larger-scale deployments. Generally, it is considered versatile, seamlessly integrating with existing tools and meeting evolving business needs.

Stability

Users generally express satisfaction with GitLab's stability, noting minimal issues with crashes or bugs. Ratings for stability often reach eight or nine out of ten. Some mention occasional problems during upgrades or under heavy load, yet most find GitLab reliable and efficient. Despite some isolated incidents, it is commonly perceived as a dependable platform suitable for diverse team sizes and usage environments.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our GitLab Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

28%

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

Government

University

Comms Service Provider

Insurance Company

Healthcare Company

Retailer

Energy/Utilities Company

Media Company

Real Estate/Law Firm

Non Profit

Construction Company

Hospitality Company

Aerospace/Defense Firm

Transportation Company

Wholesaler/Distributor

Outsourcing Company

Legal Firm

Recreational Facilities/Services Company

Consumer Goods Company

Pharma/Biotech Company

Performing Arts

Logistics Company

Compare GitLab with alternative products

Learn more about GitLab

It provides a single application for the entire DevOps lifecycle, from planning and development to testing, deployment, and monitoring.

With GitLab, teams can streamline their workflows, automate processes, and improve productivity.

GitLab was previously known as Fuzzit.

GitLab customers

1. NASA

2. IBM

3. Sony

4. Alibaba

5. CERN

6. Siemens

7. Volkswagen

8. ING

9. Ticketmaster

10. SpaceX

11. Adobe

12. Intuit

13. Autodesk

14. Rakuten

15. Unity Technologies

16. Pandora

17. Electronic Arts

18. Nordstrom

19. Verizon

20. Comcast

21. Philips

22. Deutsche Telekom

23. Orange

24. Fujitsu

25. Ericsson

26. Nokia

27. General Electric

28. Cisco

29. Accenture

30. Deloitte

31. PwC

32. KPMG

GitLab Reviews

What is GitLab?

Featured GitLab reviews

GitLab mindshare

PeerAnalyst reports based on GitLab reviews

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

Top industries

Compare GitLab with alternative products

Learn more about GitLab

GitLab customers

Related questions

Product Categories

Popular Comparisons