Service and Support
HPE StoreEasy's customer service is generally good, with multiple users satisfied with their experiences. However, there are concerns regarding response times, with comparisons favoring Dell support for being quicker. Although the assistance provided is of good quality, some users feel improvement is needed in responsiveness. Despite delays, HPE StoreEasy's support provides effective assistance once they engage, leading some users to rate it at seven out of ten.
Deployment
The initial setup of HPE StoreEasy is straightforward, user-friendly, and follows HPE's documentation. Simple environments are easy to configure, while deployment times vary by client and environment, ranging from a maximum of two days for single setups to several months for complex deployments. Typically, three people are needed for storage mounting and other tasks. HPE StoreEasy's maintenance is considered easy, with no complaints reported. Users rate the setup highly, appreciating the built-in Windows Server and required license.
Scalability
Many users express that HPE StoreEasy scales effectively, accommodating small to large user groups. Some have scaled predictably, noting reduced costs and higher density. However, a few encounters reveal significant scalability limitations, rating it low. Various individuals appreciate its reliable scaling, supporting numerous users daily. Despite differing experiences, the general sentiment leans toward functionality, with a notable portion recognizing it as adequately scalable for different organizational sizes.
Stability
HPE StoreEasy is frequently praised for its exceptional stability. Users report no issues with bugs, glitches, or performance concerns. Many rate its stability as nine or ten out of ten, indicating high satisfaction in this area. Feedback highlights that it consistently performs reliably, and customers seldom encounter any problems. HPE StoreEasy demonstrates a strong record of maintaining smooth operation, making it a dependable choice for users seeking stability.