IBM Resilient Reviews

Vendor: IBM

3.7 out of 5

18 reviews
75% willing to recommend

503 followers

What is IBM Resilient?

The Resilient Incident Response Platform (IRP) is the leading platform for orchestrating and automating incident response processes.

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IBM Resilient is the #3 ranked solution in top Security Incident Response solutions and #9 ranked solution in SOAR tools. PeerSpot users give IBM Resilient an average rating of 7.4 out of 10. Based on the analysis of the 18 most recent IBM Resilient reviews, the overall sentiment is positive, with a sentiment score of 7.0. (Among the highest in the category). IBM Resilient is most commonly compared to ServiceNow Security Operations: IBM Resilient vs ServiceNow Security Operations. IBM Resilient is popular among the large enterprise segment, accounting for 60% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 27% of all views.

Helped 816,406 peers since 2012

Featured reviews

Usman Bhatti

Senior Officer Security Operations Center at a financial services firm with 10,001+ employees

Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.

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AYOUB ECH-CHKAF

Security Operations Center Analyst (L2 at Thales

The ability to analyze incidents needs to be improved in the solution. It also needs to work on how to integrate installation, VMs, and other platforms. IBM Resilient needs to work on what basis one needs to anticipate an email. Though it is good and fixable, the solution also needs to consider working on how to make it possible to move to another solution for its users. In the future, I would like to see the integration of machine learning and AI in the solution.

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Jaliya Bandara

SOC Manager at a comms service provider with 5,001-10,000 employees

What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products. In a way, IBM Resilient is an orchestration platform, so it should allow you to orchestrate other OEMs or products from non-IBM vendors. If there were a pre-built function that lets you integrate third-party solutions with IBM Resilient, the initial setup for the solution would become easier and more flexible. Implementing or integrating other platforms with IBM Resilient would also take less time. After the solution is implemented, that's the time my company can give more recommendations on which features to add to improve IBM Resilient.

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IBM Resilient mindshare

As of November 2024, the mindshare of IBM Resilient in the Security Incident Response category stands at 12.9%, up from 6.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Security Incident Response

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

"The integration with IBM SIM and the ability to block users during brute force attacks are particularly effective."
"It is a stable solution...It is a scalable solution."
"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."

Room for Improvement

"Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations."
"The response time of the support is an area of concern where improvements are required."
"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."

Pricing

"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"The cost of the product is quite high."

Service and Support

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our IBM Resilient Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

27%

Computer Software Company

13%

Government

10%

Manufacturing Company

Energy/Utilities Company

Marketing Services Firm

Insurance Company

Non Profit

Comms Service Provider

Real Estate/Law Firm

Educational Organization

Healthcare Company

Retailer

Transportation Company

Construction Company

University

Media Company

Consumer Goods Company

Outsourcing Company

Wholesaler/Distributor

Aerospace/Defense Firm

Hospitality Company

Legal Firm

Logistics Company

Mining And Metals Company

Performing Arts

Printing Company

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Learn more about IBM Resilient

The Resilient IRP quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.