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IBM Resilient vs VMware Carbon Black Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Resilient
Ranking in Security Incident Response
7th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (19th)
VMware Carbon Black Cloud
Ranking in Security Incident Response
5th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
Endpoint Detection and Response (EDR) (57th)
 

Mindshare comparison

As of August 2026, in the Security Incident Response category, the mindshare of IBM Resilient is 7.3%, down from 8.5% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 9.2%, up from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Incident Response Mindshare Distribution
ProductMindshare (%)
VMware Carbon Black Cloud9.2%
IBM Resilient7.3%
Other83.5%
Security Incident Response
 

Featured Reviews

ZaidHaddad - PeerSpot reviewer
Technical Seller at Alawtad group
Suitable for different industries and ensures effective incident response
IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.
reviewer2771742 - PeerSpot reviewer
Sec consultant at a tech services company with 5,001-10,000 employees
Has supported consistent deployment across departments but needs better OS compatibility and detection performance
I am not really looking for a new solution, actually, I was preparing for an interview and wanted to have a comparison between both tools. I have not worked with any of these products before, but we had a training demonstration yesterday with Dynatrace, and I have investigated the Wiz solution better. In terms of experience, it will be my first time with CDR. I am working with something for EDR, specifically, we have an EDR, it's VMware Carbon Black Cloud. They have a hybrid environment, both on-prem and cloud. I would usually recommend this product for big companies, because it's not cheap, so only big companies would I expect to pay for that. The review rating for VMware Carbon Black Cloud is 6 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is a good solution that we recommend for customers."
"The solution is easy to use."
"It's really simple and has a flexible interface."
"The solution is reliable in our usage."
"The most valuable thing about it is how easy it is to navigate the user interface."
"The product is very good at incident response."
"The solution is simple to use and to integrate with IBM QRadar."
"IBM Resilient is scalable."
"The market information they gather from the community is really good. Their configuration capabilities are good."
"We know what we are doing, we know we bought Carbon Black for a reason so we are aware of everything and it's doing its job."
"The most valuable feature of VMware Carbon Black Cloud is the possibility of securing any PC worldwide."
"Carbon Black is the leader in the market on many web boards."
"Threat hunting is the most valuable feature of VMware Carbon Black Cloud."
"Carbon Black insures the probability that any ransomware will be stopped before spreading."
"The most valuable features are the threat-hunting and the batch console."
"With this solution, you can do so remotely; this is valuable because you don't have to bring the computer onsite to analyze it and it decreases response time by about 40 percent."
 

Cons

"Its price and technical support need improvement."
"IBM Resilient is quite complex, including its configuration."
"The solution is limited, but it needs lots of development, especially when we talk about making actions with other security solutions."
"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."
"The initial setup is complex."
"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."
"The product needs a bit more development."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."
"The solution can only handle about 500 bans or blocks."
"For a junior engineer, it's confusing."
"It's not highly available, so you have to have a core server. If the primary server goes down, you need a new one. It's not available at the same time, however. It's not automatically swapped from one server to another."
"I recall we couldn't upgrade because the sensor was not compatible, and the latest VMware Carbon Black Cloud version was not compatible with the latest Red Hat version, so we couldn't actually update since it's a security tool, and it does not allow us to update."
"Setup is incredibly complex and poorly documented."
"One of the big issues we're facing is that their solution doesn't support multi-tenants."
"They need to improve the batch console. It needs more capabilities. We are limited by the ones it provides..."
 

Pricing and Cost Advice

"The cost of the product is quite high."
"Pricing for the solution is good, in my opinion."
"There is a license you need to pay for in order to use this product."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"We could create unlimited users using the license we had purchased."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"The solution is very inexpensive so there is great cost savings to using it."
"You need to pay for the licensing of the product. The pricing is costly."
"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
"VMware Carbon Black Cloud is an expensive solution."
"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
"Pricing for this solution could be made lower."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Outsourcing Company
10%
Construction Company
10%
Government
8%
Construction Company
13%
Comms Service Provider
13%
Outsourcing Company
11%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What needs improvement with Carbon Black CB Response?
I see room for improvement as I remember some problems on compatibility with some operating systems; I recall we couldn't upgrade because the sensor was not compatible, and the latest VMware Carbon...
 

Also Known As

No data available
Carbon Black CB Response
 

Overview

 

Sample Customers

Golden Living, Health Equity, USA Funds
ALLETE belk
Find out what your peers are saying about IBM Resilient vs. VMware Carbon Black Cloud and other solutions. Updated: August 2026.
910,409 professionals have used our research since 2012.