IBM Resilient vs VMware Carbon Black Cloud comparison

IBM and Broadcom are both solutions in the Security Incident Response category. IBM is ranked #4 with an average rating of 7.0, while Broadcom is ranked #9 with an average rating of 6.0. IBM holds a 7.2% mindshare in IRP, compared to Broadcom’s 8.0% mindshare. Additionally, 75% of IBM users are willing to recommend the solution, compared to 93% of Broadcom users who would recommend it.

IBM Resilient

Read 18 IBM Resilient reviews

1,331 Views
319 Comparison Views

75% willing to recommend

VMware Carbon Black Cloud

Read 19 VMware Carbon Black Cloud reviews

975 Views
254 Comparison Views

93% willing to recommend

IBM Resilient

VMware Carbon Black Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 2, 2025

IBM Resilient and VMware Carbon Black Cloud are both powerful solutions in the incident response and endpoint protection market. IBM Resilient has an upper hand in flexibility and comprehensive integration, while VMware Carbon Black Cloud is more efficient in threat hunting and real-time response.

Features: IBM Resilient is known for its incident response capabilities, ease of integration with IBM tools, flexibility, and comprehensive stack that supports customization and dynamic management of security incidents. VMware Carbon Black Cloud excels in threat hunting and real-time response, providing efficient context during incidents and scalability across platforms, emphasizing its endpoint protection.

Room for Improvement: IBM Resilient could improve its integration with third-party solutions, technical support, and pricing adjustments. VMware Carbon Black Cloud needs enhancements in user experience with streamlined watchlist management, better network communication visibility, and reduced false positives.

Ease of Deployment and Customer Service: IBM Resilient offers flexibility with on-premises deployment but has reports of delayed technical support responses, indicating a need for better response times. VMware Carbon Black Cloud provides hybrid and public cloud deployment options but faces challenges in specialized technical support availability, with average user satisfaction levels.

Pricing and ROI: IBM Resilient is seen as moderately expensive, with enterprise licensing based on user volume, raising concerns about high support and renewal costs. VMware Carbon Black Cloud is perceived as expensive but offers significant cost savings through its licensing model, although both solutions encounter challenges in calculating precise ROI.

To learn more, read our detailed IBM Resilient vs. VMware Carbon Black Cloud Report (Updated: December 2025).

Buyer's Guide

IBM Resilient vs. VMware Carbon Black Cloud

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Resilient

Ranking in Security Incident Response

4th

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Security Orchestration Automation and Response (SOAR) (16th)

VMware Carbon Black Cloud

Ranking in Security Incident Response

9th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Endpoint Detection and Response (EDR) (53rd)

Mindshare comparison

As of January 2026, in the Security Incident Response category, the mindshare of IBM Resilient is 7.2%, down from 10.7% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 8.0%, up from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Incident Response Market Share Distribution
Product	Market Share (%)
IBM Resilient	7.2%
VMware Carbon Black Cloud	8.0%
Other	84.8%

Security Incident Response

Featured Reviews

Usman Bhatti

Senior Officer Security Operations Center at a financial services firm with 10,001+ employees

Simple deployment, scalable, but lacking third-party solution compatibility

Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.

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reviewer2771742

Sec consultant at a tech services company with 5,001-10,000 employees

Has supported consistent deployment across departments but needs better OS compatibility and detection performance

I am not really looking for a new solution, actually, I was preparing for an interview and wanted to have a comparison between both tools. I have not worked with any of these products before, but we had a training demonstration yesterday with Dynatrace, and I have investigated the Wiz solution better. In terms of experience, it will be my first time with CDR. I am working with something for EDR, specifically, we have an EDR, it's VMware Carbon Black Cloud. They have a hybrid environment, both on-prem and cloud. I would usually recommend this product for big companies, because it's not cheap, so only big companies would I expect to pay for that. The review rating for VMware Carbon Black Cloud is 6 out of 10.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is easy to use."

"It is a stable solution...It is a scalable solution."

"IBM Resilient is scalable."

"The most valuable thing about it is how easy it is to navigate the user interface."

"The solution is very easy to use."

"This is a good solution that we recommend for customers."

"As a whole, the product is stable...Technical support is very good."

"The solution is reliable in our usage."

More IBM Resilient pros

"For setup, the server can be given to you as a VM image and with minimal configuration needed."

"The detection response and quarantining are very good features."

"The market information they gather from the community is really good. Their configuration capabilities are good."

"The most valuable feature is its ability to seek out abnormal activity and to create alerts."

"Probably the most valuable feature of CB Response is its ability to isolate a host and take it off the network, so it's not spreading anything. We have two security operations centers around the globe. When an SOC analyst sees something on an endpoint, they can use Carbon Black Response to isolate that host from the customer's environment and prevent any kind of lateral spread."

"Carbon Black insures the probability that any ransomware will be stopped before spreading."

"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."

"Integration and scalability are the most valuable."

More VMware Carbon Black Cloud pros

Cons

"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."

"The tool needs to improve its documentation on license scripts."

"The ability to analyze incidents needs to be improved in the solution."

"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."

"The initial setup is complex."

"IBM Resilient could integrate better with my tools."

"Its price needs improvement."

"The response time of the support is an area of concern where improvements are required."

More IBM Resilient cons

"The solution's support could be improved."

"The solution can only handle about 500 bans or blocks."

"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."

"I recall we couldn't upgrade because the sensor was not compatible, and the latest VMware Carbon Black Cloud version was not compatible with the latest Red Hat version, so we couldn't actually update since it's a security tool, and it does not allow us to update."

"Training and education for both partner and customer, including product marketing need to be improved."

"The threat intelligence feed could use some fine tweaking."

"Additionally, it is complex to use, and the pricing should be improved."

"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."

More VMware Carbon Black Cloud cons

Pricing and Cost Advice

"There is a license you need to pay for in order to use this product."

"We could create unlimited users using the license we had purchased."

"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."

"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."

"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."

"Pricing for the solution is good, in my opinion."

"It is very expensive."

"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."

More IBM Resilient pricing and cost advice

"You need to pay for the licensing of the product. The pricing is costly."

"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."

"The solution is very inexpensive so there is great cost savings to using it."

"Pricing for this solution could be made lower."

"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."

"VMware Carbon Black Cloud is an expensive solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

35%

Comms Service Provider

Government

Computer Software Company

Financial Services Firm

11%

Real Estate/Law Firm

University

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	2
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	4
Large Enterprise	8

Questions from the Community

What do you like most about IBM Resilient?

It is a stable solution...It is a scalable solution.

See all answers

What is your experience regarding pricing and costs for IBM Resilient?

I am not the one in charge of pricing, so I am not sure about the costs.

See all answers

What needs improvement with IBM Resilient?

Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.

See all answers

What to choose: an endpoint antivirus, an EDR solution or both?

I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...

See all answers

What's the difference between Carbon Black CB Response and Carbon Black CB Defense?

Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...

See all answers

What needs improvement with Carbon Black CB Response?

I see room for improvement as I remember some problems on compatibility with some operating systems; I recall we couldn't upgrade because the sensor was not compatible, and the latest VMware Carbon...

See all answers

Comparisons

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Compared 20% of the time

Splunk SOAR vs IBM Resilient

Compared 19% of the time

IBM Security QRadar vs IBM Resilient

Compared 10% of the time

SECDO Platform vs IBM Resilient

Compared 7% of the time

DFLabs IncMan SOAR vs IBM Resilient

Compared 4% of the time

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Splunk SOAR vs VMware Carbon Black Cloud

Compared 20% of the time

Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Cloud

Compared 17% of the time

Rapid7 InsightIDR vs VMware Carbon Black Cloud

Compared 10% of the time

VMware Carbon Black Endpoint vs VMware Carbon Black Cloud

Compared 9% of the time

ServiceNow Security Operations vs VMware Carbon Black Cloud

Compared 5% of the time

More VMware Carbon Black Cloud Competitors

Product Reports

Buyer's Guide

IBM Resilient

January 2026

Download IBM Resilient product report

Buyer's Guide

VMware Carbon Black Cloud

January 2026

Download VMware Carbon Black Cloud product report

Also Known As

No data available

Carbon Black CB Response

Overview

The Resilient Incident Response Platform (IRP) is the leading platform for orchestrating and automating incident response processes.

The Resilient IRP quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.

IBM

Fortify Endpoint and Workload Protection

Legacy approaches fall short as cybercriminals update tactics and obscure their actions. Get advanced cybersecurity fueled by behavioral analytics to spot minor fluctuations and adapt in response.

Recognize New Threats

Analyze attackers’ behavior patterns to detect and stop never-before-seen attacks with continuous endpoint activity data monitoring. Don’t get stuck analyzing only what’s worked in the past.

Simplify Your Security Stack

Streamline the response to potential incidents with a unified endpoint agent and console. Minimize downtime responding to incidents and return critical CPU cycles back to the business.

Broadcom

Sample Customers

Golden Living, Health Equity, USA Funds

ALLETE belk

Buyer's Guide

IBM Resilient vs. VMware Carbon Black Cloud

December 2025

Free Report: IBM Resilient vs. VMware Carbon Black Cloud

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