We performed a comparison between IBM Resilient and VMware Carbon Black Cloud based on real PeerSpot user reviews.
Find out in this report how the two Security Incident Response solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."IBM Resilient is scalable."
"The UBA, User Behavior Analytics, is very good."
"This is a good solution that we recommend for customers."
"The solution is easy to use."
"The solution is reliable in our usage."
"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."
"The solution is simple to use and to integrate with IBM QRadar."
"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
"Setting up and managing the setup for this solution is okay. It is stable, scalable, and it runs just fine. No issues with technical support."
"Threat hunting is the most valuable feature of VMware Carbon Black Cloud."
"The market information they gather from the community is really good. Their configuration capabilities are good."
"Probably the most valuable feature of CB Response is its ability to isolate a host and take it off the network, so it's not spreading anything. We have two security operations centers around the globe. When an SOC analyst sees something on an endpoint, they can use Carbon Black Response to isolate that host from the customer's environment and prevent any kind of lateral spread."
"The ability to quickly isolate a system from the network, while still being able to perform some forensics and mitigation work remotely, was of great value to us since we had many mobile and distributed systems."
"Carbon Black insures the probability that any ransomware will be stopped before spreading."
"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection."
"Integration and scalability are the most valuable."
"The ability to analyze incidents needs to be improved in the solution."
"The initial setup is complex."
"The product must provide more integration with other tools."
"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."
"The integration could be improved so that it is easy to integrate with other solutions."
"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."
"The implementation could be a bit simpler."
"The product needs a bit more development."
"Training and education for both partner and customer, including product marketing need to be improved."
"The solution needs to simplify the process of adding custom watchlists, as well as embrace YARA for rule creation."
"The cloud console has a lot of bugs and issues in the analysis part."
"The solution can only handle about 500 bans or blocks."
"The product detects too many false positives initially and it could integrate better with other security solutions."
"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."
"There have been some performance issues when deploying on Windows Server, but I believe Carbon Black is working on that."
"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time. However, support was usually quite responsive and happy to jump on a remote session to take a look at it for us. That log bug has probably been resolved with an update by now."
IBM Resilient is ranked 4th in Security Incident Response with 17 reviews while VMware Carbon Black Cloud is ranked 3rd in Security Incident Response with 18 reviews. IBM Resilient is rated 7.6, while VMware Carbon Black Cloud is rated 8.4. The top reviewer of IBM Resilient writes "Simple deployment, scalable, but lacking third-party solution compatibility ". On the other hand, the top reviewer of VMware Carbon Black Cloud writes " Shows promise for endpoint detection and response, with room for improvement in complexity and pricing ". IBM Resilient is most compared with Palo Alto Networks Cortex XSOAR, Splunk SOAR, ServiceNow Security Operations, IBM Security QRadar and Fortinet FortiSOAR, whereas VMware Carbon Black Cloud is most compared with VMware Carbon Black Endpoint, Fidelis Elevate, Palo Alto Networks Cortex XSOAR, Rapid7 InsightIDR and Splunk SOAR. See our IBM Resilient vs. VMware Carbon Black Cloud report.
See our list of best Security Incident Response vendors.
We monitor all Security Incident Response reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.