No more typing reviews! Try our Samantha, our new voice AI agent.

IBM Resilient vs VMware Carbon Black Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Resilient
Ranking in Security Incident Response
5th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (20th)
VMware Carbon Black Cloud
Ranking in Security Incident Response
8th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
Endpoint Detection and Response (EDR) (55th)
 

Mindshare comparison

As of April 2026, in the Security Incident Response category, the mindshare of IBM Resilient is 7.3%, down from 10.8% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 7.7%, up from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Incident Response Mindshare Distribution
ProductMindshare (%)
IBM Resilient7.3%
VMware Carbon Black Cloud7.7%
Other85.0%
Security Incident Response
 

Featured Reviews

ZaidHaddad - PeerSpot reviewer
Technical Seller at Alawtad group
Suitable for different industries and ensures effective incident response
IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.
reviewer2771742 - PeerSpot reviewer
Sec consultant at a tech services company with 5,001-10,000 employees
Has supported consistent deployment across departments but needs better OS compatibility and detection performance
I am not really looking for a new solution, actually, I was preparing for an interview and wanted to have a comparison between both tools. I have not worked with any of these products before, but we had a training demonstration yesterday with Dynatrace, and I have investigated the Wiz solution better. In terms of experience, it will be my first time with CDR. I am working with something for EDR, specifically, we have an EDR, it's VMware Carbon Black Cloud. They have a hybrid environment, both on-prem and cloud. I would usually recommend this product for big companies, because it's not cheap, so only big companies would I expect to pay for that. The review rating for VMware Carbon Black Cloud is 6 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable thing about it is how easy it is to navigate the user interface."
"The solution is reliable in our usage."
"The solution is easy to use."
"The product is very good at incident response."
"The interlinking of the offenses is the most valuable aspect of the solution for us."
"The solution is simple to use and to integrate with IBM QRadar."
"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."
"The solution is very easy to use."
"With this product in our hands, we are able to remotely isolate exploited endpoints in seconds and perform a live deep dive of any endpoint into its running processes (as necessary) without the need for extra scripts."
"They're highly stable in comparison with other solutions I have."
"We use it for platform metrics, for all use cases."
"The solution does very well as a baseline EDR and provides good process-level management."
"The enhanced logging and data analysis of the incident response and investigation components allowed us to quickly identify and resolve security issues before they could spread."
"Integration and scalability are the most valuable."
"The most valuable features are the threat-hunting and the batch console."
"The market information they gather from the community is really good. Their configuration capabilities are good."
 

Cons

"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."
"Right now, sometimes it can take up to two to three months to resolve an issue, which is far too long."
"The product needs a bit more development."
"The solution is limited, but it needs lots of development, especially when we talk about making actions with other security solutions."
"Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations."
"The implementation could be a bit simpler."
"The initial setup is not straightforward or simple. It's quite complex."
"The tool needs to improve its documentation on license scripts."
"It's not simple."
"One of the big issues we're facing is that their solution doesn't support multi-tenants."
"Training and education for both partner and customer, including product marketing need to be improved."
"The product detects too many false positives initially and it could integrate better with other security solutions."
"The solution's support could be improved."
"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time."
"The threat intelligence feed could use some fine tweaking."
"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."
 

Pricing and Cost Advice

"We could create unlimited users using the license we had purchased."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"There is a license you need to pay for in order to use this product."
"The cost of the product is quite high."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"It is very expensive."
"Pricing for the solution is good, in my opinion."
"You need to pay for the licensing of the product. The pricing is costly."
"The solution is very inexpensive so there is great cost savings to using it."
"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
"Pricing for this solution could be made lower."
"VMware Carbon Black Cloud is an expensive solution."
report
Use our free recommendation engine to learn which Security Incident Response solutions are best for your needs.
885,728 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
30%
Government
8%
Construction Company
8%
Computer Software Company
7%
Construction Company
13%
Financial Services Firm
8%
Comms Service Provider
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What needs improvement with Carbon Black CB Response?
I see room for improvement as I remember some problems on compatibility with some operating systems; I recall we couldn't upgrade because the sensor was not compatible, and the latest VMware Carbon...
 

Also Known As

No data available
Carbon Black CB Response
 

Overview

 

Sample Customers

Golden Living, Health Equity, USA Funds
ALLETE belk
Find out what your peers are saying about IBM Resilient vs. VMware Carbon Black Cloud and other solutions. Updated: March 2026.
885,728 professionals have used our research since 2012.