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IBM Resilient vs VMware Carbon Black Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Resilient
Ranking in Security Incident Response
5th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (20th)
VMware Carbon Black Cloud
Ranking in Security Incident Response
6th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
Endpoint Detection and Response (EDR) (54th)
 

Mindshare comparison

As of April 2026, in the Security Incident Response category, the mindshare of IBM Resilient is 6.9%, down from 11.1% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 8.6%, up from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Incident Response Mindshare Distribution
ProductMindshare (%)
IBM Resilient6.9%
VMware Carbon Black Cloud8.6%
Other84.5%
Security Incident Response
 

Featured Reviews

ZaidHaddad - PeerSpot reviewer
Technical Seller at Alawtad group
Suitable for different industries and ensures effective incident response
IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.
reviewer2771742 - PeerSpot reviewer
Sec consultant at a tech services company with 5,001-10,000 employees
Has supported consistent deployment across departments but needs better OS compatibility and detection performance
I am not really looking for a new solution, actually, I was preparing for an interview and wanted to have a comparison between both tools. I have not worked with any of these products before, but we had a training demonstration yesterday with Dynatrace, and I have investigated the Wiz solution better. In terms of experience, it will be my first time with CDR. I am working with something for EDR, specifically, we have an EDR, it's VMware Carbon Black Cloud. They have a hybrid environment, both on-prem and cloud. I would usually recommend this product for big companies, because it's not cheap, so only big companies would I expect to pay for that. The review rating for VMware Carbon Black Cloud is 6 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to use."
"The product is very good at incident response."
"The solution is simple to use and to integrate with IBM QRadar."
"The solution is simple to use and to integrate with IBM QRadar."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"It is a stable solution...It is a scalable solution."
"The solution is very easy to use."
"Its flexibility is the most valuable."
"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection."
"Carbon Black insures the probability that any ransomware will be stopped before spreading."
"VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network."
"The enhanced logging and data analysis of the incident response and investigation components allowed us to quickly identify and resolve security issues before they could spread."
"With this solution, you can do so remotely; this is valuable because you don't have to bring the computer onsite to analyze it and it decreases response time by about 40 percent."
"The enhanced logging and data analysis of the incident response and investigation components allowed us to quickly identify and resolve security issues before they could spread."
"The most valuable features are the threat-hunting and the batch console."
"With this product in our hands, we are able to remotely isolate exploited endpoints in seconds and perform a live deep dive of any endpoint into its running processes (as necessary) without the need for extra scripts."
 

Cons

"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."
"The product must provide more integration with other tools."
"The integration could be improved so that it is easy to integrate with other solutions."
"The initial setup is not straightforward or simple. It's quite complex."
"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."
"The tool needs to improve its documentation on license scripts."
"For a junior engineer, it's confusing."
"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time. However, support was usually quite responsive and happy to jump on a remote session to take a look at it for us. That log bug has probably been resolved with an update by now."
"They have different products, but if we wanted to take their protection and their EPR, then we would need to have two agents"
"The solution can only handle about 500 bans or blocks."
"The dashboard should be more user-friendly."
"The threat intelligence feed could use some fine tweaking."
"They need to improve the batch console. It needs more capabilities. We are limited by the ones it provides..."
"The dashboard should be more user-friendly."
 

Pricing and Cost Advice

"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"The cost of the product is quite high."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"Pricing for the solution is good, in my opinion."
"We could create unlimited users using the license we had purchased."
"It is very expensive."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"Pricing for this solution could be made lower."
"The solution is very inexpensive so there is great cost savings to using it."
"VMware Carbon Black Cloud is an expensive solution."
"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
"You need to pay for the licensing of the product. The pricing is costly."
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Construction Company
8%
Government
8%
Comms Service Provider
6%
Construction Company
13%
Comms Service Provider
10%
Financial Services Firm
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What needs improvement with Carbon Black CB Response?
I see room for improvement as I remember some problems on compatibility with some operating systems; I recall we couldn't upgrade because the sensor was not compatible, and the latest VMware Carbon...
 

Also Known As

No data available
Carbon Black CB Response
 

Overview

 

Sample Customers

Golden Living, Health Equity, USA Funds
ALLETE belk
Find out what your peers are saying about IBM Resilient vs. VMware Carbon Black Cloud and other solutions. Updated: April 2026.
892,287 professionals have used our research since 2012.