IBM Resilient vs VMware Carbon Black Cloud comparison

IBM and VMware are both solutions in the Security Incident Response category. IBM is ranked #3 with an average rating of 7.5, while VMware is ranked #4 with an average rating of 8.0. IBM holds a 12.6% mindshare in IRP, compared to VMware’s 7.9% mindshare. Additionally, 75% of IBM users are willing to recommend the solution, compared to 93% of VMware users who would recommend it.

IBM Resilient

Read 18 IBM Resilient reviews

239 Views
152 Comparison Views

75% willing to recommend

VMware Carbon Black Cloud

Read 18 VMware Carbon Black Cloud reviews

251 Views
206 Comparison Views

93% willing to recommend

IBM Resilient

VMware Carbon Black Cloud

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Executive Summary

We performed a comparison between IBM Resilient and VMware Carbon Black Cloud based on real PeerSpot user reviews.

Find out in this report how the two Security Incident Response solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Resilient vs. VMware Carbon Black Cloud Report (Updated: December 2024).

Buyer's Guide

IBM Resilient vs. VMware Carbon Black Cloud

December 2024

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Categories and Ranking

IBM Resilient

Ranking in Security Incident Response

3rd

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Security Orchestration Automation and Response (SOAR) (8th)

VMware Carbon Black Cloud

Ranking in Security Incident Response

4th

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Endpoint Detection and Response (EDR) (29th)

Mindshare comparison

As of December 2024, in the Security Incident Response category, the mindshare of IBM Resilient is 12.6%, up from 6.0% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 7.9%, down from 11.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Incident Response

Featured Reviews

Usman Bhatti

Senior Officer Security Operations Center at a financial services firm with 10,001+ employees

Simple deployment, scalable, but lacking third-party solution compatibility

Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.

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Tom Kar

Senior Security Specialist at Sopra

Shows promise for endpoint detection and response, with room for improvement in complexity and pricing

VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"IBM Resilient is scalable."

"Its flexibility is the most valuable."

"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."

"The solution is very easy to use."

"The solution is reliable in our usage."

"It's really simple and has a flexible interface."

"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."

"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."

More IBM Resilient pros

"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."

"The most valuable feature is its ability to seek out abnormal activity and to create alerts."

"VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network."

"The detection response and quarantining are very good features."

"Threat hunting is the most valuable feature of VMware Carbon Black Cloud."

"Setting up and managing the setup for this solution is okay. It is stable, scalable, and it runs just fine. No issues with technical support."

"For setup, the server can be given to you as a VM image and with minimal configuration needed."

"The market information they gather from the community is really good. Their configuration capabilities are good."

More VMware Carbon Black Cloud pros

Cons

"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."

"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."

"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."

"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."

"Its price needs improvement."

"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."

"The tool needs to improve its documentation on license scripts."

"IBM Resilient could integrate better with my tools."

More IBM Resilient cons

"The solution can only handle about 500 bans or blocks."

"The solution's support could be improved."

"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time. However, support was usually quite responsive and happy to jump on a remote session to take a look at it for us. That log bug has probably been resolved with an update by now."

"The threat intelligence feed could use some fine tweaking."

"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."

"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."

"There have been some performance issues when deploying on Windows Server, but I believe Carbon Black is working on that."

"The solution needs to simplify the process of adding custom watchlists, as well as embrace YARA for rule creation."

More VMware Carbon Black Cloud cons

Pricing and Cost Advice

"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."

"It is very expensive."

"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."

"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."

"There is a license you need to pay for in order to use this product."

"We could create unlimited users using the license we had purchased."

"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."

"Pricing for the solution is good, in my opinion."

More IBM Resilient pricing and cost advice

"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."

"VMware Carbon Black Cloud is an expensive solution."

"You need to pay for the licensing of the product. The pricing is costly."

"The solution is very inexpensive so there is great cost savings to using it."

"Pricing for this solution could be made lower."

"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."

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Top Industries

By visitors reading reviews

Financial Services Firm

28%

Computer Software Company

12%

Government

10%

Manufacturing Company

Computer Software Company

20%

Financial Services Firm

13%

Real Estate/Law Firm

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM Resilient?

It is a stable solution...It is a scalable solution.

See all answers

What is your experience regarding pricing and costs for IBM Resilient?

I am not the one in charge of pricing, so I am not sure about the costs.

See all answers

What needs improvement with IBM Resilient?

Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.

See all answers

What to choose: an endpoint antivirus, an EDR solution or both?

I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...

See all answers

What's the difference between Carbon Black CB Response and Carbon Black CB Defense?

Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...

See all answers

What do you like most about Carbon Black CB Response?

Threat hunting is the most valuable feature of VMware Carbon Black Cloud.

See all answers

Comparisons

Palo Alto Networks Cortex XSOAR vs IBM Resilient

Compared 36% of the time

IBM Security QRadar vs IBM Resilient

Compared 16% of the time

ServiceNow Security Operations vs IBM Resilient

Compared 16% of the time

Splunk SOAR vs IBM Resilient

Compared 16% of the time

Fortinet FortiSOAR vs IBM Resilient

Compared 7% of the time

More IBM Resilient Competitors

VMware Carbon Black Endpoint vs VMware Carbon Black Cloud

Compared 38% of the time

Rapid7 InsightIDR vs VMware Carbon Black Cloud

Compared 35% of the time

Splunk SOAR vs VMware Carbon Black Cloud

Compared 28% of the time

More VMware Carbon Black Cloud Competitors

Product Reports

Buyer's Guide

IBM Resilient

December 2024

Download IBM Resilient product report

Buyer's Guide

VMware Carbon Black Cloud

November 2024

Download VMware Carbon Black Cloud product report

Also Known As

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Carbon Black CB Response

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IBM

VMware

Overview

The Resilient Incident Response Platform (IRP) is the leading platform for orchestrating and automating incident response processes.

The Resilient IRP quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.

Fortify Endpoint and Workload Protection Legacy approaches fall short as cybercriminals update tactics and obscure their actions. Get advanced cybersecurity fueled by behavioral analytics to spot minor fluctuations and adapt in response. Recognize New Threats Analyze attackers’ behavior patterns to detect and stop never-before-seen attacks with continuous endpoint activity data monitoring. Don’t get stuck analyzing only what’s worked in the past. Simplify Your Security Stack Streamline the response to potential incidents with a unified endpoint agent and console. Minimize downtime responding to incidents and return critical CPU cycles back to the business.

Sample Customers

Golden Living, Health Equity, USA Funds

ALLETE belk

Buyer's Guide

IBM Resilient vs. VMware Carbon Black Cloud

December 2024

Free Report: IBM Resilient vs. VMware Carbon Black Cloud

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