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IBM Resilient vs VMware Carbon Black Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Resilient
Ranking in Security Incident Response
7th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (19th)
VMware Carbon Black Cloud
Ranking in Security Incident Response
5th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
Endpoint Detection and Response (EDR) (53rd)
 

Mindshare comparison

As of September 2026, in the Security Incident Response category, the mindshare of IBM Resilient is 7.0%, down from 8.8% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 9.4%, up from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Incident Response Mindshare Distribution
ProductMindshare (%)
VMware Carbon Black Cloud9.4%
IBM Resilient7.0%
Other83.6%
Security Incident Response
 

Featured Reviews

ZaidHaddad - PeerSpot reviewer
Technical Seller at Alawtad group
Suitable for different industries and ensures effective incident response
IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.
reviewer2771742 - PeerSpot reviewer
Sec consultant at a tech services company with 5,001-10,000 employees
Has supported consistent deployment across departments but needs better OS compatibility and detection performance
I am not really looking for a new solution, actually, I was preparing for an interview and wanted to have a comparison between both tools. I have not worked with any of these products before, but we had a training demonstration yesterday with Dynatrace, and I have investigated the Wiz solution better. In terms of experience, it will be my first time with CDR. I am working with something for EDR, specifically, we have an EDR, it's VMware Carbon Black Cloud. They have a hybrid environment, both on-prem and cloud. I would usually recommend this product for big companies, because it's not cheap, so only big companies would I expect to pay for that. The review rating for VMware Carbon Black Cloud is 6 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration with IBM SIM and the ability to block users during brute force attacks are particularly effective."
"The product is very good at incident response."
"The solution is simple to use and to integrate with IBM QRadar."
"It's really simple and has a flexible interface."
"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."
"IBM Resilient is scalable."
"The UBA, User Behavior Analytics, is very good."
"The solution is very easy to use."
"I would usually recommend this product for big companies, because it's not cheap, so only big companies would I expect to pay for that."
"Probably the most valuable feature of CB Response is its ability to isolate a host and take it off the network, so it's not spreading anything. We have two security operations centers around the globe. When an SOC analyst sees something on an endpoint, they can use Carbon Black Response to isolate that host from the customer's environment and prevent any kind of lateral spread."
"The detection response and quarantining are very good features."
"Carbon Black is the leader in the market on many web boards."
"They're highly stable in comparison with other solutions I have."
"The market information they gather from the community is really good. Their configuration capabilities are good."
"Setting up and managing the setup for this solution is okay. It is stable, scalable, and it runs just fine. No issues with technical support."
"The enhanced logging and data analysis of the incident response and investigation components allowed us to quickly identify and resolve security issues before they could spread."
 

Cons

"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."
"IBM Resilient could integrate better with my tools."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations."
"The product needs a bit more development."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"The integration could be improved so that it is easy to integrate with other solutions."
"The tool needs to improve its documentation on license scripts."
"The product detects too many false positives initially and it could integrate better with other security solutions."
"Training and education for both partner and customer, including product marketing need to be improved."
"We are subscribed to FS-ISAC threat indicator, but have been unsuccessful in adding it to our alliance feeds."
"For a junior engineer, it's confusing."
"There have been some performance issues when deploying on Windows Server, but I believe Carbon Black is working on that."
"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."
"It's not simple."
"This product has room for improvement in the cloud console. The cloud console has a lot of bugs and issues in the analysis part."
 

Pricing and Cost Advice

"The cost of the product is quite high."
"It is very expensive."
"Pricing for the solution is good, in my opinion."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"We could create unlimited users using the license we had purchased."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
"You need to pay for the licensing of the product. The pricing is costly."
"Pricing for this solution could be made lower."
"VMware Carbon Black Cloud is an expensive solution."
"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
"The solution is very inexpensive so there is great cost savings to using it."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Outsourcing Company
10%
Construction Company
9%
Government
7%
Comms Service Provider
15%
Construction Company
13%
Outsourcing Company
11%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What needs improvement with Carbon Black CB Response?
I see room for improvement as I remember some problems on compatibility with some operating systems; I recall we couldn't upgrade because the sensor was not compatible, and the latest VMware Carbon...
 

Also Known As

No data available
Carbon Black CB Response
 

Overview

 

Sample Customers

Golden Living, Health Equity, USA Funds
ALLETE belk
Find out what your peers are saying about IBM Resilient vs. VMware Carbon Black Cloud and other solutions. Updated: August 2026.
911,994 professionals have used our research since 2012.