IBM Resilient vs VMware Carbon Black Cloud comparison

IBM and Broadcom are both solutions in the Security Incident Response category. IBM is ranked #5 with an average rating of 6.0, while Broadcom is ranked #6 with an average rating of 6.0. IBM holds a 6.9% mindshare in IRP, compared to Broadcom’s 8.6% mindshare. Additionally, 75% of IBM users are willing to recommend the solution, compared to 93% of Broadcom users who would recommend it.

IBM Resilient

Read 18 IBM Resilient reviews

1,745 Views
506 Comparison Views

75% willing to recommend

VMware Carbon Black Cloud

Read 19 VMware Carbon Black Cloud reviews

1,797 Views
521 Comparison Views

93% willing to recommend

IBM Resilient

VMware Carbon Black Cloud

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jan 2, 2025

IBM Resilient and VMware Carbon Black Cloud are both powerful solutions in the incident response and endpoint protection market. IBM Resilient has an upper hand in flexibility and comprehensive integration, while VMware Carbon Black Cloud is more efficient in threat hunting and real-time response.

Features: IBM Resilient is known for its incident response capabilities, ease of integration with IBM tools, flexibility, and comprehensive stack that supports customization and dynamic management of security incidents. VMware Carbon Black Cloud excels in threat hunting and real-time response, providing efficient context during incidents and scalability across platforms, emphasizing its endpoint protection.

Room for Improvement: IBM Resilient could improve its integration with third-party solutions, technical support, and pricing adjustments. VMware Carbon Black Cloud needs enhancements in user experience with streamlined watchlist management, better network communication visibility, and reduced false positives.

Ease of Deployment and Customer Service: IBM Resilient offers flexibility with on-premises deployment but has reports of delayed technical support responses, indicating a need for better response times. VMware Carbon Black Cloud provides hybrid and public cloud deployment options but faces challenges in specialized technical support availability, with average user satisfaction levels.

Pricing and ROI: IBM Resilient is seen as moderately expensive, with enterprise licensing based on user volume, raising concerns about high support and renewal costs. VMware Carbon Black Cloud is perceived as expensive but offers significant cost savings through its licensing model, although both solutions encounter challenges in calculating precise ROI.

To learn more, read our detailed IBM Resilient vs. VMware Carbon Black Cloud Report (Updated: April 2026).

Buyer's Guide

IBM Resilient vs. VMware Carbon Black Cloud

April 2026

Download the complete report

Helped 889,855 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Resilient

Ranking in Security Incident Response

5th

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Security Orchestration Automation and Response (SOAR) (20th)

VMware Carbon Black Cloud

Ranking in Security Incident Response

6th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Endpoint Detection and Response (EDR) (54th)

Mindshare comparison

As of April 2026, in the Security Incident Response category, the mindshare of IBM Resilient is 6.9%, down from 11.1% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 8.6%, up from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Incident Response Mindshare Distribution
Product	Mindshare (%)
IBM Resilient	6.9%
VMware Carbon Black Cloud	8.6%
Other	84.5%

Security Incident Response

Featured Reviews

ZaidHaddad

Technical Seller at Alawtad group

Suitable for different industries and ensures effective incident response

IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.

Read full review

reviewer2771742

Sec consultant at a tech services company with 5,001-10,000 employees

Has supported consistent deployment across departments but needs better OS compatibility and detection performance

I am not really looking for a new solution, actually, I was preparing for an interview and wanted to have a comparison between both tools. I have not worked with any of these products before, but we had a training demonstration yesterday with Dynatrace, and I have investigated the Wiz solution better. In terms of experience, it will be my first time with CDR. I am working with something for EDR, specifically, we have an EDR, it's VMware Carbon Black Cloud. They have a hybrid environment, both on-prem and cloud. I would usually recommend this product for big companies, because it's not cheap, so only big companies would I expect to pay for that. The review rating for VMware Carbon Black Cloud is 6 out of 10.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."

"As a whole, the product is stable...Technical support is very good."

"Its flexibility is the most valuable."

"This is a good solution that we recommend for customers."

"The solution is easy to use."

"The solution is simple to use and to integrate with IBM QRadar."

"The solution is very easy to use."

"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."

More IBM Resilient pros

"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."

"The most valuable feature is its ability to seek out abnormal activity and to create alerts."

"We know what we are doing, we know we bought Carbon Black for a reason so we are aware of everything and it's doing its job."

"We use it for platform metrics, for all use cases."

"We also took full advantage of its incident response reporting capabilities to act as a “black box” for our infrastructure around strings of suspicious activity. The reporting and incident response capabilities were incredibly helpful during active security concerns."

"With this solution, you can do so remotely; this is valuable because you don't have to bring the computer onsite to analyze it and it decreases response time by about 40 percent."

"Carbon Black insures the probability that any ransomware will be stopped before spreading."

"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection."

More VMware Carbon Black Cloud pros

Cons

"The solution is limited, but it needs lots of development, especially when we talk about making actions with other security solutions."

"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."

"The response time of the support is an area of concern where improvements are required."

"IBM Resilient is quite complex, including its configuration."

"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."

"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."

"The tool needs to improve its documentation on license scripts."

"IBM Resilient could integrate better with my tools."

More IBM Resilient cons

"The education and awareness of customers here in Vietnam for Carbon Black CB Response is not good at the moment."

"Training and education for both partner and customer, including product marketing need to be improved."

"It's not highly available, so you have to have a core server. If the primary server goes down, you need a new one. It's not available at the same time, however. It's not automatically swapped from one server to another."

"If Carbon Black could improve in the area or reducing the number of false positives or if there was a better way to filter out false positives that would enhance efficiency and utility."

"One of the big issues we're facing is that their solution doesn't support multi-tenants."

"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."

"Setup is incredibly complex and poorly documented."

"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time."

More VMware Carbon Black Cloud cons

Pricing and Cost Advice

"It is very expensive."

"We could create unlimited users using the license we had purchased."

"The cost of the product is quite high."

"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."

"There is a license you need to pay for in order to use this product."

"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."

"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."

"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."

More IBM Resilient pricing and cost advice

"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."

"Pricing for this solution could be made lower."

"The solution is very inexpensive so there is great cost savings to using it."

"You need to pay for the licensing of the product. The pricing is costly."

"VMware Carbon Black Cloud is an expensive solution."

"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."

See which vendors are best for you

Use our free recommendation engine to learn which Security Incident Response solutions are best for your needs.

See recommendations

889,855 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

30%

Government

Construction Company

Computer Software Company

Construction Company

12%

Comms Service Provider

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	2
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	9

Questions from the Community

What is your experience regarding pricing and costs for IBM Resilient?

I am not the one in charge of pricing, so I am not sure about the costs.

See all answers

What needs improvement with IBM Resilient?

Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.

See all answers

What is your primary use case for IBM Resilient?

The primary use case is automation.

See all answers

What to choose: an endpoint antivirus, an EDR solution or both?

I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...

See all answers

What's the difference between Carbon Black CB Response and Carbon Black CB Defense?

Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...

See all answers

What needs improvement with Carbon Black CB Response?

I see room for improvement as I remember some problems on compatibility with some operating systems; I recall we couldn't upgrade because the sensor was not compatible, and the latest VMware Carbon...

See all answers

Comparisons

Palo Alto Networks Cortex XSOAR vs IBM Resilient

Compared 17% of the time

Splunk SOAR vs IBM Resilient

Compared 13% of the time

SECDO Platform vs IBM Resilient

Compared 6% of the time

DFLabs IncMan SOAR vs IBM Resilient

Compared 6% of the time

Proofpoint Threat Response vs IBM Resilient

Compared 5% of the time

More IBM Resilient Competitors

Splunk SOAR vs VMware Carbon Black Cloud

Compared 11% of the time

Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Cloud

Compared 11% of the time

VMware Carbon Black Endpoint vs VMware Carbon Black Cloud

Compared 7% of the time

ServiceNow Security Operations vs VMware Carbon Black Cloud

Compared 7% of the time

Prophet Security vs VMware Carbon Black Cloud

Compared 4% of the time

More VMware Carbon Black Cloud Competitors

Product Reports

Buyer's Guide

IBM Resilient

April 2026

Download IBM Resilient product report

Buyer's Guide

VMware Carbon Black Cloud

March 2026

Download VMware Carbon Black Cloud product report

Also Known As

No data available

Carbon Black CB Response

Overview

The Resilient Incident Response Platform (IRP) is the leading platform for orchestrating and automating incident response processes.

The Resilient IRP quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.

IBM

Fortify Endpoint and Workload Protection

Legacy approaches fall short as cybercriminals update tactics and obscure their actions. Get advanced cybersecurity fueled by behavioral analytics to spot minor fluctuations and adapt in response.

Recognize New Threats

Analyze attackers’ behavior patterns to detect and stop never-before-seen attacks with continuous endpoint activity data monitoring. Don’t get stuck analyzing only what’s worked in the past.

Simplify Your Security Stack

Streamline the response to potential incidents with a unified endpoint agent and console. Minimize downtime responding to incidents and return critical CPU cycles back to the business.

Broadcom

Sample Customers

Golden Living, Health Equity, USA Funds

ALLETE belk

Buyer's Guide

IBM Resilient vs. VMware Carbon Black Cloud

April 2026

Free Report: IBM Resilient vs. VMware Carbon Black Cloud

Find out what your peers are saying about IBM Resilient vs. VMware Carbon Black Cloud and other solutions. Updated: April 2026.

DOWNLOAD NOW

889,855 professionals have used our research since 2012.

See our IBM Resilient vs. VMware Carbon Black Cloud report.

See our list of best Security Incident Response vendors.

We monitor all Security Incident Response reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.