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IBM Resilient vs VMware Carbon Black Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Resilient
Ranking in Security Incident Response
7th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (17th)
VMware Carbon Black Cloud
Ranking in Security Incident Response
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
Endpoint Detection and Response (EDR) (52nd)
 

Mindshare comparison

As of October 2026, in the Security Incident Response category, the mindshare of IBM Resilient is 7.1%, down from 8.8% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 10.2%, up from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Incident Response Mindshare Distribution
ProductMindshare (%)
VMware Carbon Black Cloud10.2%
IBM Resilient7.1%
Other82.7%
Security Incident Response
 

Featured Reviews

DT
Team Lead at MindTree
An excellent tool for incident response that provides good support to its users
IBM Resilient is a good tool for medium or big organizations. Before buying the product, we must check whether IBM Resilient supports the security tools we have. Then we can leverage the tools. Overall, it is a good tool for incident response. We have seen multiple incidents where the containment was done by the tool. We don't have to use different tools for containment. The solution is one of the oldest tools for the SOAR platform. I will not rate the tool a ten out of ten because there are some glitches that need improvements. Overall, I rate the solution an eight out of ten.
reviewer2771742 - PeerSpot reviewer
Sec consultant at a tech services company with 5,001-10,000 employees
Has supported consistent deployment across departments but needs better OS compatibility and detection performance
I am not really looking for a new solution, actually, I was preparing for an interview and wanted to have a comparison between both tools. I have not worked with any of these products before, but we had a training demonstration yesterday with Dynatrace, and I have investigated the Wiz solution better. In terms of experience, it will be my first time with CDR. I am working with something for EDR, specifically, we have an EDR, it's VMware Carbon Black Cloud. They have a hybrid environment, both on-prem and cloud. I would usually recommend this product for big companies, because it's not cheap, so only big companies would I expect to pay for that. The review rating for VMware Carbon Black Cloud is 6 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very easy to use."
"It's really simple and has a flexible interface."
"Its flexibility is the most valuable."
"The solution is reliable in our usage."
"The solution is easy to use."
"The integration with IBM SIM and the ability to block users during brute force attacks are particularly effective."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"It is a stable solution...It is a scalable solution."
"We know what we are doing, we know we bought Carbon Black for a reason so we are aware of everything and it's doing its job."
"​The ability to isolate an endpoint with only the host name and a click of a button is a major time saver."
"The most valuable feature is its ability to seek out abnormal activity and to create alerts."
"For setup, the server can be given to you as a VM image and with minimal configuration needed."
"With this product in our hands, we are able to remotely isolate exploited endpoints in seconds and perform a live deep dive of any endpoint into its running processes (as necessary) without the need for extra scripts."
"The detection response and quarantining are very good features."
"Carbon Black is the leader in the market on many web boards."
"We use it for platform metrics, for all use cases."
 

Cons

"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."
"The implementation could be a bit simpler."
"The product must provide more integration with other tools."
"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."
"The solution is limited, but it needs lots of development, especially when we talk about making actions with other security solutions."
"Its price and technical support need improvement."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"Right now, sometimes it can take up to two to three months to resolve an issue, which is far too long."
"It's not simple."
"One of the big issues we're facing is that their solution doesn't support multi-tenants."
"If Carbon Black could improve in the area or reducing the number of false positives or if there was a better way to filter out false positives that would enhance efficiency and utility."
"It's not highly available, so you have to have a core server. If the primary server goes down, you need a new one. It's not available at the same time, however. It's not automatically swapped from one server to another."
"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."
"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."
"The education and awareness of customers here in Vietnam for Carbon Black CB Response is not good at the moment."
"We are subscribed to FS-ISAC threat indicator, but have been unsuccessful in adding it to our alliance feeds."
 

Pricing and Cost Advice

"Pricing for the solution is good, in my opinion."
"The cost of the product is quite high."
"We could create unlimited users using the license we had purchased."
"It is very expensive."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
"The solution is very inexpensive so there is great cost savings to using it."
"You need to pay for the licensing of the product. The pricing is costly."
"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
"VMware Carbon Black Cloud is an expensive solution."
"Pricing for this solution could be made lower."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
10%
Outsourcing Company
10%
Construction Company
9%
Comms Service Provider
14%
Outsourcing Company
14%
Construction Company
12%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What needs improvement with Carbon Black CB Response?
I see room for improvement as I remember some problems on compatibility with some operating systems; I recall we couldn't upgrade because the sensor was not compatible, and the latest VMware Carbon...
 

Also Known As

No data available
Carbon Black CB Response
 

Overview

 

Sample Customers

Golden Living, Health Equity, USA Funds
ALLETE belk
Find out what your peers are saying about IBM Resilient vs. VMware Carbon Black Cloud and other solutions. Updated: September 2026.
919,809 professionals have used our research since 2012.