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IBM Resilient vs VMware Carbon Black Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Resilient
Ranking in Security Incident Response
8th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (19th)
VMware Carbon Black Cloud
Ranking in Security Incident Response
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
Endpoint Detection and Response (EDR) (55th)
 

Mindshare comparison

As of November 2026, in the Security Incident Response category, the mindshare of IBM Resilient is 7.4%, down from 8.8% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 10.9%, up from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Incident Response Mindshare Distribution
ProductMindshare (%)
VMware Carbon Black Cloud10.9%
IBM Resilient7.4%
Other81.7%
Security Incident Response
 

Featured Reviews

DT
Team Lead at MindTree
An excellent tool for incident response that provides good support to its users
IBM Resilient is a good tool for medium or big organizations. Before buying the product, we must check whether IBM Resilient supports the security tools we have. Then we can leverage the tools. Overall, it is a good tool for incident response. We have seen multiple incidents where the containment was done by the tool. We don't have to use different tools for containment. The solution is one of the oldest tools for the SOAR platform. I will not rate the tool a ten out of ten because there are some glitches that need improvements. Overall, I rate the solution an eight out of ten.
reviewer2771742 - PeerSpot reviewer
Sec consultant at a tech services company with 5,001-10,000 employees
Has supported consistent deployment across departments but needs better OS compatibility and detection performance
I have not worked with any of these products before, but we had a training demonstration yesterday with Dynatrace, and I have investigated the Wiz solution better. In terms of experience, it will be my first time with CDR. I am working with something for EDR, specifically, we have an EDR, it's VMware Carbon Black Cloud. They have a hybrid environment, both on-prem and cloud. I would usually recommend this product for big companies, because it's not cheap, so only big companies would I expect to pay for that. The review rating for VMware Carbon Black Cloud is 6 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The UBA, User Behavior Analytics, is very good."
"The most valuable thing about it is how easy it is to navigate the user interface."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"IBM Resilient is scalable."
"This is a good solution that we recommend for customers."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"The solution is simple to use and to integrate with IBM QRadar."
"As a whole, the product is stable...Technical support is very good."
"The enhanced logging and data analysis of the incident response and investigation components allowed us to quickly identify and resolve security issues before they could spread."
"Carbon Black insures the probability that any ransomware will be stopped before spreading."
"Setting up and managing the setup for this solution is okay. It is stable, scalable, and it runs just fine. No issues with technical support."
"The ability to quickly isolate a system from the network, while still being able to perform some forensics and mitigation work remotely, was of great value to us since we had many mobile and distributed systems."
"The most valuable feature is its ability to seek out abnormal activity and to create alerts."
"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."
"The most valuable feature of VMware Carbon Black Cloud is the possibility of securing any PC worldwide."
"We also took full advantage of its incident response reporting capabilities to act as a “black box” for our infrastructure around strings of suspicious activity. The reporting and incident response capabilities were incredibly helpful during active security concerns."
 

Cons

"The initial setup is not straightforward or simple. It's quite complex."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."
"The product must provide more integration with other tools."
"The product needs a bit more development."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"IBM Resilient is quite complex, including its configuration."
"Right now, sometimes it can take up to two to three months to resolve an issue, which is far too long."
"Setup is incredibly complex and poorly documented."
"Training and education for both partner and customer, including product marketing need to be improved."
"If Carbon Black could improve in the area or reducing the number of false positives or if there was a better way to filter out false positives that would enhance efficiency and utility."
"The product detects too many false positives initially and it could integrate better with other security solutions."
"One of the big issues we're facing is that their solution doesn't support multi-tenants."
"We are subscribed to FS-ISAC threat indicator, but have been unsuccessful in adding it to our alliance feeds."
"There have been some performance issues when deploying on Windows Server, but I believe Carbon Black is working on that."
"For a junior engineer, it's confusing."
 

Pricing and Cost Advice

"Pricing for the solution is good, in my opinion."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"We could create unlimited users using the license we had purchased."
"It is very expensive."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"There is a license you need to pay for in order to use this product."
"The cost of the product is quite high."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"VMware Carbon Black Cloud is an expensive solution."
"You need to pay for the licensing of the product. The pricing is costly."
"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
"The solution is very inexpensive so there is great cost savings to using it."
"Pricing for this solution could be made lower."
"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
10%
Outsourcing Company
10%
Construction Company
9%
Comms Service Provider
15%
Outsourcing Company
14%
Construction Company
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise9
 

Questions from the Community

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What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What needs improvement with Carbon Black CB Response?
I see room for improvement as I remember some problems on compatibility with some operating systems; I recall we couldn't upgrade because the sensor was not compatible, and the latest VMware Ca...
 

Also Known As

No data available
Carbon Black CB Response
 

Overview

 

Sample Customers

Golden Living, Health Equity, USA Funds
ALLETE belk
Find out what your peers are saying about IBM Resilient vs. VMware Carbon Black Cloud and other solutions. Updated: September 2026.
921,749 professionals have used our research since 2012.