Service and Support
Many users have not accessed customer service or technical assistance. While some mention that support can be slow to understand and resolve issues, others find Microsoft support responsive and efficient. Community resources often serve as a primary help source. Direct contact with support varies; some are satisfied, while others encounter delays or lack direct access. Premium plans offer quicker responses, but experience across users ranges from highly rating Microsoft support to finding it just satisfactory.
Deployment
IIS setup is generally straightforward, often taking under an hour. Users find the process simple, especially when using Windows Server; however, complexity can increase with added features like Windows Authentication or web farms. Familiarity enhances ease, reducing deployment time to as little as 15 minutes. Simplicity and speed are highlighted, although some find documentation lacking. The process benefits from prior knowledge and is compatible with both on-premises and cloud environments.
Scalability
IIS scalability varies but is generally considered good with proper setup and load balancing. Users note improvements in recent versions, though some still find it limited. While IIS can support a large number of users, it often depends on hardware and configuration. Many users mention plans to scale, leveraging clustering and additional servers. Although some face challenges scaling IIS environment, others rate its scalability highly and are satisfied with its capability to handle growth.
Stability
IIS demonstrates strong stability, with many asserting it as highly reliable, especially for .NET applications. Users noted improvements in recent versions, with minimal issues like occasional compatibility concerns and interaction between application pools. Ratings varied, mostly high, with scores from six to ten reflecting satisfaction. Some highlighted the need for slight improvements, but most agreed it is a dependable option, frequently rating it between eight and nine out of ten.