Service and Support
Invicti's customer service is highly rated with many praising their professionalism and promptness in handling queries. Users found technical support responsive and helpful, often providing timely solutions and regular updates. They offer various resources, like wikis, videos, and active Google groups, ensuring comprehensive support. Language support varies; some noted issues with local language proficiency. While generally satisfied, a few found support reliability inconsistent in solving problems. Different regions may experience varying levels of customer service.
Deployment
Users find Invicti's initial setup straightforward and easy. Installation is typically smooth, giving flexibility with cloud and on-premises options. While most face no issues, a few mention minor obstacles with LDAP login or browser authentication. Deployment time varies from a few hours to a couple of days, influenced by the environment, number of agents, and server authentication. Many appreciate the availability of resources like YouTube videos and online content for guidance.
Scalability
Invicti proves to be highly scalable with its architecture supporting multiple instances, garnering positive feedback for scalability across different platforms. Some users note occasional performance slowdowns with large applications, but overall feedback highlights its ability to handle increasing usage effectively. Many rate it highly for scalability. Although speed may sometimes be a trade-off for accuracy, it accommodates several users and supports network restrictions, showcasing scalability for varied environments and user bases.
Stability
Users report Invicti as stable, with most experiencing no crashes or issues. Some notice high resource usage, which can slow other processes. Early versions had scanning delays, now improved. Invicti performs consistently, handling large applications well, though occasionally stops without major problems. Regular updates maintain performance. Many rate Invicti’s stability highly, with no bugs or glitches. Stability is rated around eight out of ten, according to feedback.