IRONSCALES Reviews

Name: IRONSCALES
Brand: IRONSCALES
Rating: 4.6 (13 reviews)

4.6 out of 5

13 reviews
100% willing to recommend

What is IRONSCALES?

IRONSCALES secures against business email compromises, phishing, and email-based attacks. Protects Microsoft 365 users by enhancing spam filters, automating threat mitigation, and providing phishing awareness training.

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IRONSCALES is the #8 ranked solution in top Secure Email Gateway (SEG) solutions, #18 ranked solution in top Email Security solutions, and #18 ranked solution in top Advanced Threat Protection (ATP) solutions. PeerSpot users give IRONSCALES an average rating of 9.2 out of 10. IRONSCALES is most commonly compared to Proofpoint Email Protection: IRONSCALES vs Proofpoint Email Protection. IRONSCALES is popular among the large enterprise segment, accounting for 49% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 16% of all views.

Helped 830,824 peers since 2012

Featured reviews

Orion Trist

Systems Administrator at Cincinnati & Hamilton County Public Library

It has helped immensely because it has gotten rid of malicious links and malicious attachments that have been targeted at our different staff members. It has definitely protected us on more than one occasion. Their integrated approach of combining email security and employee awareness training is excellent because the training is a reminder for staff to continually be on their feet and look out for the ever-changing landscape. It also lets us know who has been trained, who hasn't been trained, and what they're like. It integrates a risk ratio for all our employees. Its artificial intelligence and machine learning capabilities are very important because I don't want to have to manage 24/7. Having the AI to do a lot of the work for me is invaluable. Its automated detection and response capabilities are excellent. It does a wonderful job. They provide all the stats on what it has done. It gives you information about how much time is saved and all that kind of good information. Its automated detection and response capabilities have massively decreased the time we spend manually reviewing email events. Since May, it has taken care of 170 hours. So, it has saved 88 hours per analyst. It is very good in terms of the customization of the automated detection and response capabilities. It is granular, and you can adjust it however you want. If it is too high, you can turn it down. If it is too low, you can turn it up.

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Jesse A.

Information Technology Lead at SSI Strategy

I really don't see anything to be improved upon just yet. We haven't gotten into the training, although we do plan on using it. As far as email security, as far as community support, I haven't really found anywhere that I feel as though I could comment on making a change for the better. The only thing that I could say is that some of the reporting features could be better. If I could have just a separate section for specific reports or have the ability to maybe create reports and put them down that left-hand navigation to be able to access them a little bit easier would be great.

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MatthewGreen

Information Security Analyst at a sports company with 1,001-5,000 employees

I speak to the customer success manager regularly, and he does update me on what they're working on. They're always releasing new updates. There is a feature called Account Takeover, which isn't what I want it to be able to do. I know that they're working on that, but when they first started the Account Takeover feature in incident management, it didn't have much information. It didn't have any usability to it. I already had tools in place that were better. Some elements of the Phishing Awareness campaign need to be improved. When you're creating a campaign, the visibility over some of the user interface options needs to be improved. They're aware of that, and they have worked on some of them. It is by no means bad, but it could be slightly better. There are no additional features that I would like to be included in the next release.

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PeerAnalyst reports

Type	Title	Date
Category	Secure Email Gateway (SEG)	Jan 15, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 15, 2025	Download
Comparison	IRONSCALES vs Proofpoint Email Protection	Jan 15, 2025	Download
Comparison	IRONSCALES vs Abnormal Security	Jan 15, 2025	Download
Comparison	IRONSCALES vs Barracuda Email Security Gateway	Jan 15, 2025	Download

Title	Rating	Mindshare	Recommending
Proofpoint Email Protection	4.2	N/A	95%	50 interviews Add to research
Mimecast Email Security	4.0	N/A	92%	29 interviews Add to research

Valuable Features

IRONSCALES is valued for its threat-sharing capability, efficient AI-driven phishing detection, easy initial setup, and excellent automated detection and response. Users appreciate the mobile app for incident management on the go, integration with Microsoft 365, and the effectiveness in reducing manual email analysis time. Its ability to manage multiple companies under one system and its phishing simulation and training features are also highly regarded.

"The most valuable features of the solution are that it is easy to set it up, install, and manage the product."
"It is a totally stable solution."
"The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through."

Room for Improvement

Integration with Google Suite should improve. The interface is considered clunky and pricing high. Users desire better reporting features, additional phishing awareness training, and a reminder mechanism for incomplete training. Some have experienced issues with legitimate emails being blocked and want better email filtering. Campaign management and templates need updating, and there is interest in personalized training options and better security awareness content. Scalability and licensing bundling are also concerns.

"The tool supports 15 to 16 languages, but the content it uses in the training in Spanish has certain limitations."
"I think the tool can continue to hone the product to ensure the detections are accurate."
"IRONSCALES should bundle more features together instead of separating them and charging additional licensing fees."

ROI

Organizations reported significant time savings and reduced labor costs with IRONSCALES. Benefits were realized immediately, with entities noting the efficiency of installation and effectiveness in detecting threats. Without constant monitoring, the tool reduced burdens on IT teams, preventing phishing and ransomware attacks. The cost of licenses was much lower than potential losses from security breaches. Users appreciated its role in enhancing security awareness and commented on its value despite the challenging nature of quantifying ROI in cybersecurity.

Pricing

IRONSCALES offers yearly licensing with pricing perceived as somewhat expensive but justified by its robust value and significant time savings. Users report the cost aligns with competitors, featuring installation fees and managed service expenses. Some find it affordable within IT budgets and effective for email security. Licensing scales with user numbers and email addresses, and while there are add-ons, the investment is seen as worthwhile for the protection provided.

"The product is available as a middle-priced tool. I think it is not the cheapest solution."
"The tool is not very cheap, but it is affordable."
"IRONSCALES is an expensive solution."

Popular Use Cases

Organizations primarily use IRONSCALES for email security, targeting phishing, malware, and business email compromise. They integrate it with Microsoft 365 and other platforms to filter spam, inspect emails, and provide phishing awareness training. It helps automate responses and quarantine threats, supplementing built-in spam filters. Companies deploy it for phishing simulations, enhancing cybersecurity awareness, and ensuring cleaner mailboxes. They appreciate its swift threat detection and remediation, protecting many users across multiple locations.

Service and Support

Customers find IRONSCALES' customer service and support responsive and effective. They appreciate the prompt issue resolution, often rating it between eight and ten out of ten. Despite occasional challenges, like needing to re-do integration or dealing with time differences in the past, most feedback highlights helpfulness and friendliness. Some get support from resellers or partners, such as BDO or Constant Edge, which also receive high praise for their assistance.

Deployment

The setup for IRONSCALES is described as simple, fast, and straightforward. Most users report it takes between 10 minutes to an hour, depending on company size. Many appreciate the minimal manual work, ease of deployment via Office 365, and automatic mailbox integration. Some initially faced minor issues, but these were quickly resolved. Maintenance is minimal, and automation improves with time. Users highlight its cloud-based nature and easy deployment compared to past technologies.

Scalability

IRONSCALES scales seamlessly for organizations of varying sizes, from small teams to thousands of users. With easy license additions and integrations with platforms like Office 365, it handles growth without performance drops. Users appreciate its simplicity in expanding coverage, requiring minimal maintenance. Its cloud-based nature supports extensive scalability, suiting both growing businesses and large enterprises. Training and test simulations enhance user adaptability, ensuring comprehensive protection for all email accounts across different domains.

Stability

IRONSCALES exhibits high stability, often rated 10 out of 10, with minimal or no downtime. Plural users report it as reliable, always up and running, with negligible maintenance. Occasional minor outages were brief and rare. Plural users note it functions seamlessly without crashing or freezing. Integrations with other systems are planned, enhancing its growing ecosystem. Stability and availability receive consistent praise, emphasizing its robustness in various implementations.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our IRONSCALES Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

16%

Manufacturing Company

Financial Services Firm

Construction Company

Outsourcing Company

Real Estate/Law Firm

University

Legal Firm

Healthcare Company

Comms Service Provider

Educational Organization

Retailer

Government

Non Profit

Media Company

Energy/Utilities Company

Wholesaler/Distributor

Performing Arts

Insurance Company

Recreational Facilities/Services Company

Pharma/Biotech Company

Aerospace/Defense Firm

Hospitality Company

Logistics Company

Think Tank

Transportation Company

Compare IRONSCALES with alternative products

Learn more about IRONSCALES

Deploy IRONSCALES to inspect, report, and quarantine threats with a sandbox feature, and run simulations to train staff worldwide, adding an extra security layer. Communicates via API to ensure ongoing email security. Offers threat-sharing capability, AI, easy setup, scalability, stability, and effective email security. Automated detection and response, mobile app notifications, integration with Microsoft 365, phishing training modules, and a user-friendly interface, including an Outlook extension to report suspicious emails. Reduces manual analysis time, saving considerable effort.

What are the most important features of IRONSCALES?

Threat-sharing capability: Allows users to share threat intelligence easily.
Excellent AI: Utilizes advanced AI for accurate threat detection.
Easy setup: Simplifies deployment with minimal effort.
Scalability: Easily scales to meet users' requirements.
Stability: Provides strong and reliable performance.
Effective email security: Offers a robust defense against email threats.
Automated detection and response: Quickly identifies and mitigates threats.
Mobile app notifications: Keeps users informed through mobile alerts.
Microsoft 365 integration: Seamlessly integrates with Microsoft 365.
Phishing training modules: Educates users on phishing threats.
User-friendly interface: Simplifies user interaction.
Outlook extension: Facilitates reporting of suspicious emails.

What benefits and ROI should users look for in the reviews?

Reduces manual analysis time: Saves effort by automating threat response.
Cost-effectiveness: Though pricing is high, it offers robust features that potentially justify the expense.
Improved email security: Enhances overall email protection.
Enhanced threat detection: Utilizes AI for accurate threat identification.
Comprehensive training: Provides extensive phishing awareness training.
Increased operational efficiency: Simplifies security management tasks.

In specific industries, IRONSCALES can be implemented to address varied email security needs. For instance, financial services may benefit from robust threat mitigation and phishing training to protect sensitive data. Healthcare organizations could utilize features like AI-driven detection and sandboxing to comply with stringent regulations. Technology firms might value the easy setup and scalability to keep up with rapid growth and evolving threats. Retailers can leverage mobile app notifications and automated response to ensure continuous protection against email-based attacks. Education sectors may find phishing awareness training modules particularly useful to educate staff and students about potential threats.