Reports are not properly designed. Getting reports/data without having to measure performance (KPIs) has no value. One of the most essential requirement for us is to have a variance report for comparing Actual hours (FTEs) with Same Period Last Year, Schedule and Target (Budget) which is not available. In fact, there isn’t any option to store budgeted numbers. We use other tools to generate this report after downloading data from Kronos. Regarding user-friendliness, the reports we generate has multiple fields concatenated in one column upon opening in Excel and it takes time to manually parse and separate out columns for further use.