Service and Support
Customer service and support for Lenovo ThinkSystem DM Series is generally positive. Some users report good experiences and reliability, while others mention delays, especially post-6:00 PM, and connectivity issues. Several rely on online resources due to the absence of local support, resulting in lengthy problem resolution times. Despite occasional challenges, the majority find the technical assistance satisfactory and rate it four out of five, appreciating past experiences with server support.
Deployment
Some users find Lenovo ThinkSystem DM Series' initial setup straightforward, requiring minimal time when familiar with storage systems. Deployment can take a few hours to complete. Others encounter complexity, highlighting challenges without ONTAP experience. Improvements with Lenovo's support and new stock contribute to a smoother process. Some report setups are fast and user-friendly, while others mention difficulties, particularly without experience or support. Installation time varies by project scope, with an average of several hours.
Scalability
Lenovo ThinkSystem DM Series offers good scaling, though technology updates can impact cost. It suits medium to large businesses, with ease of expansion for those needing increased workloads. Users have noted minimal limitations, mainly involving drive slot and client-side connections. While setup meets current needs for many, future scaling remains viable if necessary. Some emphasize it's feasible for smaller companies with budgets to accommodate high-end system storage.
Stability
Lenovo ThinkSystem DM Series is widely recognized for its reliability. Users report high stability, with no significant issues, bugs, or crashes, and they value its dependable performance. Although some suggest IBM outperforms it in specific aspects, Lenovo ThinkSystem DM Series is praised for being more reliable than previous systems like HP servers. Its stability ratings are typically around eight or nine out of ten, reflecting general satisfaction with its consistency in operation.