IBM FlashSystem and Lenovo ThinkSystem DM Series are leading storage solutions with distinct strengths. IBM FlashSystem has a slight edge in pricing and support, while Lenovo ThinkSystem DM Series offers superior features, making it a worthy investment.
Features: IBM FlashSystem users value its integrated data protection, high performance, and scalability. Lenovo ThinkSystem DM Series users appreciate its comprehensive data management, ease of integration with cloud services, and efficient storage solutions.
Room for Improvement: IBM FlashSystem users note the need for more intuitive management tools, better documentation, and improved usability. Lenovo ThinkSystem DM Series users suggest improvements in technical support response times, software reliability, and further optimizations for stability.
Ease of Deployment and Customer Service: IBM FlashSystem is praised for its straightforward deployment process and reliable customer service. Lenovo ThinkSystem DM Series receives positive feedback for its deployment process but has mixed reviews regarding customer service response times.
Pricing and ROI: IBM FlashSystem is favored for its competitive setup costs and strong ROI, delivering excellent performance at a manageable price point. Lenovo ThinkSystem DM Series is seen as expensive initially, but users recognize the return on investment through its advanced features and robust performance.
Rather than Pure just saying it's Cisco's problem, call Cisco, they actually got on with a TAC engineer and talked us through it.
The guys in South Africa, and they're very, very good.
What I like about Pure Storage technical support is that when you enter a request, you immediately get a response.
Customers of alternatives like Dell and Hitachi enjoy more reliable and comprehensive support services directly from vendors rather than third-party subsidiaries.
IBM customer support is responsible, efficient, and responsive, though it is expensive.
I want to see Pure Storage not only be for fast storage, but I want to see it be for the entire data center.
We've seen that when we create a POD in synchronous mode, it increases the latency.
We would like to see VNC integration or be able to use Pure Storage with VNC.
Despite marketing promises, these features do not function effectively and can impact performance.
There is room for improvement in the troubleshooting part, specifically related to IBM Spectrum for Insight.
We also have an X90R2 with two petabytes of NVMe in it which fits in about six rack units of space.
We are able to push the X70 way past our current needs from a throughput and IOPS perspective – without any degradation on latency.
We have also performed storage and controller upgrades live with zero downtime.
For larger enterprises, scalability is an issue as the price becomes prohibitive.
The problem arises when migrating data to a later IBM FlashSystem version due to issues with firmware compatibility.
While the prices may be higher than those of other vendors, we see it as a market leader with benefits.
The support can be a bit pricey, but the solution is more cost-effective than anything else out there.
We pay approximately $50,000 USD per year in licensing fees.
To install or upgrade any software features, the cost is high, which makes it challenging for smaller companies who do not require advanced features like deduplication or compression typically needed by larger organizations.
We have gone through multiple software upgrades, as well as completely non-disruptive hardware upgrades.
During the eight years, there have been no problems such as hardware failure or stopping.
There was one minor issue when the M70s were first released – but they have been 100% stable since.
Customers have infrastructure that is 100% stable.
Going from a legacy vendor to Pure Storage, we saw reductions in MRP reports previously running at six hours going to 30 minutes.
The most valuable features of this solution are its ease of use and performance.
The most valuable feature of this solution is its ease of use.
There is built-in compression, a data reduction feature, and artificial intelligence-driven insights that calculate warnings and errors to redirect to customers automatically.
IBM FlashSystem 9100 NVMe is offered at a very low cost in Israel, which is advantageous for small companies.
Pure Storage FlashArray//X is the world’s first enterprise-class, all-NVMe flash storage array. It represents a new class of storage – shared accelerated storage, which is a term coined by Gartner – that delivers major breakthroughs in performance, simplicity, and consolidation.
IBM FlashSystem products are enterprise computer data storage systems that store data on flash memory chips. Unlike storage systems that use standard solid-state drives, IBM FlashSystem products incorporate custom hardware based on technology from the 2012 acquisition of Texas Memory Systems. This hardware provides performance, reliability, and efficiency benefits versus competitive offerings.
To meet enterprise storage requirements, ThinkSystem All-Flash DM Series systems provide high performance, superior flexibility, and best-in-class data management. DM Series runs on ONTAP data management software, which gives customers unified storage across block-and-file workloads. It accelerates your business while improving the efficiency, flexibility, and reliability of your IT operations.
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