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IBM FlashSystem vs Pure Storage FlashArray comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Pure FlashArray X NVMe's customer service is praised for responsiveness and knowledge, but some users report challenges with communication and coordination.
Sentiment score
7.1
IBM FlashSystem's customer service is praised for responsiveness and expertise, but support quality varies by region with some needing improvement.
Sentiment score
8.7
Pure Storage FlashArray's customer service is praised for proactive, responsive support with efficient, 24/7 problem resolution and exemplary service.
Rather than Pure just saying it's Cisco's problem, call Cisco, they actually got on with a TAC engineer and talked us through it.
The guys in South Africa, and they're very, very good.
What I like about Pure Storage technical support is that when you enter a request, you immediately get a response.
Opening a case with Pure is a smooth process, and they prove to be reliable, even in severe cases where infrastructure issues arise.
 

Room For Improvement

Sentiment score
4.5
Users seek improved pricing, UI, analytics, replication, deduplication, AI features, and better backup, while expressing concerns over costs.
Sentiment score
5.0
IBM FlashSystem needs improvements in installation, speed, security, integration, support, cost, scalability, storage features, data reduction, and deduplication.
Sentiment score
6.4
Pure Storage FlashArray users seek enhanced scalability, integration, cost-effectiveness, and improved VMware, Openstack compatibility, analytics, and support systems.
I want to see Pure Storage not only be for fast storage, but I want to see it be for the entire data center.
We've seen that when we create a POD in synchronous mode, it increases the latency.
We would like to see VNC integration or be able to use Pure Storage with VNC.
Integrating object storage into the FlashArray would benefit entry-level and SMB customers by offering a more unified solution.
I would like FlashArray to add reports that help us forecast our predicted resource needs based on current usage.
 

Scalability Issues

No sentiment score available
Pure FlashArray X NVMe is highly scalable, offering easy expansion and reliable performance with some customization and cost limitations.
Sentiment score
7.3
IBM FlashSystem is highly scalable, supporting various storage options, and easily upgraded without hardware replacement, suitable for diverse enterprises.
Sentiment score
7.8
Pure Storage FlashArray offers scalable, seamless upgrades, though additional controllers may be needed; Evergreen Storage ensures easy, adaptable growth.
We also have an X90R2 with two petabytes of NVMe in it which fits in about six rack units of space.
We are able to push the X70 way past our current needs from a throughput and IOPS perspective – without any degradation on latency.
We have also performed storage and controller upgrades live with zero downtime.
The solution is highly scalable, particularly when there is a need to expand capacity.
I rate FlashArray's scalability nine out of 10.
 

Setup Cost

No sentiment score available
Enterprise buyers view Pure FlashArray X NVMe pricing as a mixed experience, balancing high costs with valuable long-term investment.
Sentiment score
5.5
IBM FlashSystem offers competitive pricing with various models and discounts, often seen as providing good overall value.
Sentiment score
7.1
Pure Storage FlashArray is competitively priced, valued for its all-inclusive model and free upgrades, but could be more accessible.
While the prices may be higher than those of other vendors, we see it as a market leader with benefits.
The support can be a bit pricey, but the solution is more cost-effective than anything else out there.
We pay approximately $50,000 USD per year in licensing fees.
The cost of Pure FlashArray is a bit high compared to peers, but its sustainability and features justify the price.
Despite having various series, the entry costs can remain high.
 

Stability Issues

Sentiment score
5.1
Pure FlashArray X NVMe is highly stable and reliable, with users experiencing minimal issues and rating it highly.
Sentiment score
7.6
IBM FlashSystem is highly praised for its stability, high performance, and minimal issues, especially the reliable 9000 series.
Sentiment score
8.3
Pure Storage FlashArray is praised for its reliability, seamless upgrades, and minimal outages, with strong user support.
We have gone through multiple software upgrades, as well as completely non-disruptive hardware upgrades.
During the eight years, there have been no problems such as hardware failure or stopping.
There was one minor issue when the M70s were first released – but they have been 100% stable since.
I have not encountered any significant issues, such as applying firmware that introduces bugs.
 

Valuable Features

Sentiment score
7.8
Pure FlashArray X NVMe excels in performance, reliability, and scalability, offering advanced features for efficient storage and management.
Sentiment score
8.3
IBM FlashSystem is valued for its high performance, ease of use, flexibility, reliability, scalability, and powerful storage features.
Sentiment score
8.5
Pure Storage FlashArray excels in speed, ease of use, data reduction, and offers futureproof upgrades with reliable support.
Going from a legacy vendor to Pure Storage, we saw reductions in MRP reports previously running at six hours going to 30 minutes.
The most valuable features of this solution are its ease of use and performance.
The most valuable feature of this solution is its ease of use.
Another noteworthy aspect is their platform, Pure One, a cloud-based analytics platform that automatically creates a case and sends out a part if a disk or controller fails.
The Pure1 storage management lets us see the details about utilization and everything else for all 40 storage boxes in one place.
 

Categories and Ranking

Pure FlashArray X NVMe
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Ranking in All-Flash Storage
16th
Average Rating
9.0
Reviews Sentiment
5.9
Number of Reviews
32
Ranking in other categories
NVMe All-Flash Storage Arrays (7th)
IBM FlashSystem
Ranking in All-Flash Storage
6th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
107
Ranking in other categories
NAS (4th), Modular SAN (Storage Area Network) (3rd)
Pure Storage FlashArray
Ranking in All-Flash Storage
3rd
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
195
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the All-Flash Storage category, the mindshare of Pure FlashArray X NVMe is 0.8%, down from 1.1% compared to the previous year. The mindshare of IBM FlashSystem is 7.3%, up from 6.9% compared to the previous year. The mindshare of Pure Storage FlashArray is 7.3%, down from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
All-Flash Storage
 

Featured Reviews

Paul Pearson - PeerSpot reviewer
Works well, is easy to implement, and has upgrade analysis capabilities
We love the product. Pure Storage works really well. The CAT tool and also the ability to upgrade the unit's place grades are great. It allows for in-place control or upgrades. It's a very simple implementation. They have a good tool to analyze upgrades. The stability is good. Technical support has been excellent.
Abdul-Salam - PeerSpot reviewer
An easy GUI and simple provisioning but our model does not support compression
Depending on your use case, I recommend looking at models that include compression and deduplication features to ensure the required level of UI performance. We dedicate the solution to one particular application so we do not face performance issues. An environment with a shared storage array across multiple applications or databases may need high performance storage, more memory, and powerful controllers. I rate the solution a seven out of ten.
Alfadel Alharthy - PeerSpot reviewer
Effective provisioning, helpful support, and reliable
When we set up the solution we did not require a lot of support from the teams. The good thing about the support is they can access and upgrade the framework and all other aspects. However, the account managers from Pure Storage are not communicating very well with us. We want to talk to them about what features should be used, use cases, best practices, and other technical discussions. Additionally, we would like to know about the new features, the introduction of new technology in the storage itself. It would be nice if they could communicate this information to us. The support is very good. They always call us for technical upgrades and firmware. If we have any issues they log in and we open a session for them, and they help us. The only issue is the time zone difference between our time zone and their time zone. I would rate the support from Pure Storage FlashArray a five out of five.
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Comparison Review

it_user277539 - PeerSpot reviewer
Jul 30, 2015
Hybrid storage, all-flash storage, and hyper-converged products offer software capable of running on commodity hardware, providing a better end-user experience at a reduced price.
Originally posted at https://www.freeitdata.com/ Over the last 15 years, the storage industry has primarily been dominated (market share) by six companies, EMC, NetApp, IBM, Hitachi Data Systems (HDS), HP and Dell. In 2013, these six companies made up approximately 85% of all storage sold in the…
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
11%
Financial Services Firm
11%
Government
6%
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
8%
Government
7%
Educational Organization
34%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Pure FlashArray X NVMe?
Pure FlashArray X NVMe helps to improve our processing speed. It is user-friendly and easy to use.
What needs improvement with Pure FlashArray X NVMe?
After implementation, there are limitations, such as the number of paths, file systems, and replication options. It f...
Which should I choose: HPE 3PAR StoreServ or Hitachi Virtual Storage Platform F Series?
Both are great platforms, but if you are considering all flash solutions, I would recommend you to consider Pure Stor...
What do you like most about Pure Storage FlashArray?
We consume less physical storage because of the solution’s deduplication and compression.
What is your experience regarding pricing and costs for Pure Storage FlashArray?
I would rate it a seven out of ten for pricing. It could be improved.
 

Also Known As

Pure FlashArray//X NVMe, Pure FlashArray//X, FlashArray//X
IBM Storwize
No data available
 

Overview

 

Sample Customers

Fremont Bank, Judson ISD, The Nielsen Company
Celero, Friedhelm Loh Group, Clarks, Mingkang Natregro Health Food Group, Sofia, Etisalat Fights Fraud, UF Health Shands Hospital, Generali, Elecon Engineering Company Limited, Ventiv , Technology, CPFL Energia, Royal Caribbean Cruises Ltd., SciQuest, Coca-Cola Bottling Co. Consolidated, Paddy Power, Kelsey-Seybold Clinic, Interconnect Services, Severstal IP-Only AB, PVU Group GmbH
Nielsen, Lamar Advertising, LinkedIn, Betfair, UT-Dallas
Find out what your peers are saying about IBM FlashSystem vs. Pure Storage FlashArray and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.