LogRhythm NetMon Reviews

Users primarily deploy LogRhythm NetMon for monitoring irregular network traffic, analyzing its origin, type, and flow. They utilize it for correlating data with other logs to assess threats and enhance network security and performance. NetMon is applied in traffic analysis, DPA, network forensics, and real-time analytics. It supports monitoring IP addresses, HTTP, HTTPS, DNS traffic, and detecting abnormal activities. Organizations employ NetMon in cloud environments, assisting multiple clients with network utilization reporting.

LogRhythm NetMon's customer service is often praised for its quick response, resolving issues in one or two days. Some users note the support is always timely compared to others, with a few exceptions experiencing delays. Technical support is regarded as excellent for its helpfulness and availability, offering useful community resources and deep analytics tools. Although some find the responsiveness lacking, the overall sentiment is positive, highlighting efficient and knowledgeable assistance.

Initial setup experiences with LogRhythm NetMon varied. Some found it complex due to inexperience with SIEMs or needing multiple staff for deployment, while others described it as straightforward, with quick integration taking a few hours. Deployment often involved certified engineers, managing a distributed system, and required setting up dashboards. Familiarity with infrastructure facilitated the process, highlighting differences in individual experiences. Partners and internal teams played crucial roles in assisting with initial configurations.

LogRhythm NetMon shows promising scalability with easy collector additions and minimal effort. Users are pleased with its capability to support multiple companies and users. However, scalability is contingent on proper sizing, and some find it limiting for advanced monitoring or extensive network expansion. Security teams and users have experienced seamless integration, while others need more time to explore its full potential.

Users report LogRhythm NetMon as stable, experiencing improvements after upgrading. The upgraded version 7.25 shows significant stability enhancements, with no performance issues or accessibility challenges. Some express satisfaction with its quick installation and proprietary nature, while others mention efficient PCAP capturing and a stable experience rated positively. A few face minor challenges but note no performance degradation or outages. The platform's stability appears consistent and reliable for different environments.