SCOM and LogRhythm NetMon compete in the IT monitoring category, focusing on infrastructure and network traffic visibility respectively. Based on feature integration and monitoring capability, SCOM has an advantage in Microsoft environments, while NetMon leads in network analytics and threat detection.
Features: SCOM provides deep integration with Windows environments, extensive availability monitoring, and numerous management packs for Microsoft products. LogRhythm NetMon offers packet capture capabilities, detailed network analytics, and comprehensive threat detection supporting various network protocols.
Room for Improvement: SCOM users highlight high costs, complexity in non-Microsoft monitoring setup, and dashboard enhancements. Alert configuration and management pack setup require improvements. LogRhythm NetMon needs better third-party integration, competitive pricing, and enhanced cost efficiency, with some users finding the initial setup difficult.
Ease of Deployment and Customer Service: SCOM typically requires an on-premises deployment with some hybrid cloud usage, necessitating experienced personnel. It benefits from Microsoft's Premier Support. LogRhythm NetMon is also on-premises, with good customer service though integration and setup challenges are noted. Both provide responsive technical support, with SCOM leveraging Microsoft's extensive network.
Pricing and ROI: SCOM is part of the wider Microsoft System Center suite, offering value for comprehensive users but perceived as costly. Its ROI comes from efficient infrastructure monitoring. LogRhythm NetMon is seen as having a positive cost-to-performance ratio but is considered high-priced, especially for smaller organizations. Its ROI is linked to increased network visibility and threat detection capabilities.
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SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.
SCOM Features
SCOM has many valuable key features. Some of the most useful ones include:
SCOM Benefits
There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.
A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”
PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”
Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”
A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”
A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”
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