Microsoft Defender for Cloud offers daily recommendations, intuitive dashboards, seamless integration, compliance policies, vulnerability assessments, and multi-cloud support. Users appreciate its remote workforce capabilities, policy features, AI-based detections, security and incident management, and threat intelligence. The platform provides security alerts, compliance checks, and recommendations to proactively enhance security posture. Its easy integration with Microsoft services and support for dynamic networking make it a valuable security tool for organizations.
- "The most valuable feature is the recommendations provided on how to improve security."
- "The solution is quite good and addresses many security gaps."
- "Microsoft Defender for Cloud helps in improving our overall security posture. We have a nice overview of what is missing where and what can be improved."
Users express the need for better customization and automation within Microsoft Defender for Cloud. They encounter challenges with false positives, pricing, complex policy management, and granularity of controls. Integration with third-party products and multi-cloud environments is lacking. Microsoft's UI could be more intuitive, and the secure score calculation requires transparency. Training and documentation also need enhancement to assist users in navigating the system effectively. Improved support and real-time alert capabilities are crucial for a better experience.
- "Early on, the lack of transparency is a challenge. Microsoft does not tell you the cost when they launch something."
- "Customer service and support from Microsoft are very poor. Even for high-severity cases, response or resolution time can extend to three or four weeks."
- "There should be an automated mechanism to design Azure policies based on the recommendations, possibly with AI integration. Instead of an engineer having to write a policy to fix security gaps, which is very time-consuming, there should be an inbuilt capability to auto-remediate everything and have proper control in place."