Microsoft System Center Reviews

Organizations achieved significant ROI from Microsoft System Center by maximizing license investment and automating application pools and upgrades. They experienced time savings as in-house teams replaced third-party services for certain management areas. Remote client support enhanced workflow efficiency, contributing to over 50% ROI.

Enterprise users experience varied pricing and licensing setups with Microsoft System Center. Some incorporate costs within their $25,000 yearly enterprise subscriptions, while others note additional expenses like support contracts. They generally rate affordability between five to seven out of ten, indicating moderate cost. Licensing tends to be expensive, often requiring annual payments. However, periodic discounts due to Microsoft SQL Server costs can be beneficial. Specialized consultancies are recommended for better cost management and understanding.

• "Microsoft System Center's licensing is costly."
• "I rate the product price as five to six on a scale of one to ten, where one means it is cheap and ten means it is expensive."
• "I know that sometimes there is some reduction in the prices of Microsoft System Center because of the costs of Microsoft SQL Server, which can be advantageous."

Microsoft System Center is primarily used for infrastructure management, inventory collection, and monitoring of basic server and application functionalities. It facilitates performance monitoring, client management, desktop and server security, and patch management. Users leverage it for endpoint protection, device management, report generation, and application distribution. Specific roles include managing infrastructure resources, monitoring server space and activities, and handling antivirus updates. It assists in security upgrades, data management, and environment compatibility testing.

Microsoft System Center's customer service and support present a mixed experience. Many users find support satisfactory, responsive, and knowledgeable, but others report delays and high costs. Support can be slow, often taking several days or weeks to resolve issues, and may require users to raise cases themselves. Technical support needs enhancement, as simple issues are usually handled internally by users or third-party consultants, with Microsoft involved only for complex problems. Some never require assistance.

Many find Microsoft System Center's initial setup complex due to network and database sizing challenges, requiring specialized IT staff. While some describe the process as straightforward with good documentation, others note it depends heavily on the implementer's expertise. Installation often involves multiple components and can take varying timeframes, from days to months. Organizations with experience report smoother implementations, while less flexible environments increase complexity, often engaging partners for assistance.

Microsoft System Center demonstrates robust scalability, handling environments ranging from thousands to tens of thousands of systems effectively. Many users find it flexible, able to adapt to different environments, although some consider hardware and throughput when scaling. Larger organizations manage extensive systems and clients, rating its scalability highly. Users acknowledge the system’s ability to manage numerous nodes and services, yet some organizations prefer to maintain current usage levels.

Microsoft System Center is generally considered stable. Users find it mature and reliable, though its performance depends on correct hardware and configuration. While some face occasional bugs, these are manageable. Instances are stable with rare issues after updates, and many rate it eight out of ten for stability. Companies haven't experienced significant crashes or glitches, noting it's reliable if maintained properly before updates.