NetApp Cloud Insights is an infrastructure monitoring tool that gives you visibility into your complete infrastructure. With Cloud Insights, you can monitor, troubleshoot and optimize all your resources including your public clouds and your private data centers.
The most valuable features of NetApp Cloud Insights are its ease of deployment and installation. Its best features include visibility and a connector to move workloads. It also provides valuable assistance with security vulnerabilities, such as highlighting issues like log forgeries and offering solutions.
NetApp Cloud Insights could benefit from addressing the affordability of the solution for customers in certain areas. Additionally, incorporating IP-based monitoring in future releases would be advantageous.
Improvements to the first level of technical support and visualization, specifically reducing occasional delays during system queries, are also necessary.
NetApp Cloud Insights provided a positive return on investment. Users expressed satisfaction with the platform's ability to monitor and optimize cloud resources, improve performance, and reduce costs. They also appreciated the ease of use, comprehensive insights, and the ability to make informed decisions based on the data provided by the platform.
Users have found NetApp Cloud Insights to be expensive, yet still relatively affordable compared to other cloud-based solutions.
The pricing is based on the device purchased and includes support services, with no ongoing fees or licenses. Users have the flexibility to purchase management units upfront for different durations or pay as they go.
The support team is helpful in suggesting upgrade processes and providing necessary workarounds.
The primary use case of NetApp Cloud Insights is to manage cloud platforms for customers. It is used to deploy a CMP platform on the cloud and monitor clients' infrastructure, excluding networking equipment.
The solution allows clients to monitor their solution from the application down to the storage layer, supporting various vendors' products and solutions. It also provides end-to-end cyber resilience, detecting and reporting anomalies within a ransomware attack and allowing for recovery. Additionally, it performs cost calculations for multiple business units based on storage capacities and enables capacity planning.
The solution can be deployed across public, private, and hybrid cloud services, with AWS, Azure, and Google being commonly used.
The customer service and support of NetApp Cloud Insights have varying levels of speed and effectiveness. The initial level of technical support from NetApp can be inconsistent, while the overall technical support is quick in resolving issues.
The initial setup of NetApp Cloud Insights is easy and can be done through self-service. No special training is required, and the process involves providing credentials for the necessary equipment.
The deployment time depends on the quantity of equipment being monitored, ranging from a few seconds to several minutes. Once an account is created, users have immediate access to the solution.
NetApp Cloud Insights is highly flexible and can be adapted to organizations of any size. The solution is also reported to be 98 percent scalable, further emphasizing its ability to handle varying workloads.
NetApp Cloud Insights is highly reliable and consistent. It maintains a stability level of 98 percent, indicating its strong performance. The overall stability of the solution is excellent.