Pandora FMS is a monitoring as a service (MaaS) solution that is ideal for companies with at least 100 or more devices. Instead of multiple, difficult-to-integrate monitoring systems, Pandora FMS is an all-in-one solution that is easy to use. The software is able to untangle complicated technology infrastructures to easily identify the root cause of issues in order to find the most efficient solution. It does so by analyzing everything in your system, from databases and applications to services and desktops, as well as communications.
The most valuable features of Pandora FMS are its personalized metrics, simplicity of data, good network monitoring and configuration, easy administration of the console, interactivity and ease of management, effective communication with the supporting company, continuous software improvement, easy navigation and issue alarms, good dashboards and graphics, support for telecommunications operations, interesting and open architecture for easy extension and enhancement, simplicity of customization compared to other solutions, and scalability for large environments.
Improvements needed for Pandora FMS include faster performance and better tolerance between parallel servers. The solution should facilitate default monitor creation and enhance real-time monitoring of interfaces. The WinRM configuration file should be improved, especially for Linux and Windows operating systems.
Customization options for the dashboard and the ability to customize the value of the latest events list are desired. Mainframe integration and more process documentation in the cloud should be improved.
The product lacks APIs for integration with other systems and better analytics out of the box.
The graphical side, including built-in report generators, could be enhanced. The management console's ability to monitor large environments, particularly SNMP management, needs improvement.
The solution has proven to be beneficial in terms of return on investment.
Users have found the pricing for Pandora FMS to be reasonable and dependent on the environment.
The primary use case of Pandora FMS is for monitoring various aspects of the client's system, including network, database models, operating system models, and SAP. It is used to stabilize the infrastructure software and configure metrics.
The solution is utilized by an IT project manager and ERP system specialist to monitor IT infrastructure, applications, and some business processes for clients of different sizes, ranging from a hundred devices to 3,000 devices.
Customers have generally positive opinions about the customer service and support provided by Pandora FMS. They describe the technical support as quite good, excellent, and experts in their field. The support team is also praised for being kind and addressing issues quickly.
The initial setup process of Pandora FMS is generally considered easy and straightforward, especially for those with experience in Linux commands. The documentation provided is also praised for its quality.
The deployment time varies depending on the size and complexity of the environment, with smaller environments taking around half a day and larger environments with over 1,000 servers requiring more time. For medium or multinational companies, two or three persons are typically sufficient to maintain the solution, in addition to the 24/7 operations team.
The solution of Pandora FMS is highly scalable. It offers easy migration from other monitoring systems and can accommodate a large number of users.
The solution of Pandora FMS is highly stable. It requires minimal maintenance and has proven to be reliable during usage. However, there have been occasional false alerts for on-premises servers.
Pandora FMS Features
Pandora FMS has many valuable key features. Some of the most useful ones include:
Pandora FMS Benefits
There are many benefits to implementing Pandora FMS. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the Pandora FMS solution.
PeerSpot user Marc C., Systems Analyst at a university, says, "It is easy to create your own custom modules if you just know a little bit of scripting. If you have unique requirements, you can just make your own modules. You can even grab checks from other vendors. There are open-source checks for various things such as SMTP, etc. It is really flexible. It is reliable. It does the job, and it alerts. It is also surprisingly feature-rich. It is very mature for a not-so-known product."
Another reviewer, Alexandre J., comments, “What I value most about Pandora FMS is the simplicity of working with it. The speed of locating problems and to be able to solve them quickly, so that it affects our client's network infrastructure as little as possible, is very valuable.
Thanks to Pandora FMS we have everything unified in the same point and it is highly efficient.”
Rakuten, Prosegur, Repsol, Teléfonica, Allianz, Ottawa Hospital, Hughes