Polycom RealPresence Clariti Reviews

We use it both nationally and internationally with our partners, however, it's used in a closed environment.

I find the ability to follow the calls, the call flow, the ability to look at the history, and more on the fault-finding tools to be valuable. It improved from a support model perspective. 

It simplified the licensing, reduced administration since it's based on calls, not based on users. It's about managing the calls and verifying we have enough space as opposed to always adding licenses for endpoints or users.

Our clients use the solution for its video calling facilities and internet calling services. They wanted to use it with different platforms like Microsoft. Polycom RealPresence Clariti is an open platform that can be integrated with everything.

I have big enterprise customers who have branches worldwide, and they want a dedicated video conferencing service that gives a lifelike experience. Products like Microsoft Teams are more into collaboration than considering the video conferencing quality.

Customers are more satisfied with Polycom RealPresence Clariti because they get more lifelike images with much video and audio clarity, which is of priority to them. They can even bring in their own devices to get connected to the phones. Federal customers have all their services on-premises. Customers who want their services on-premises should first consider Polycom RealPresence Clariti.

Polycom started with speaker tracking services, which causes whoever speaks to be shown in the biggest stream. They have a lot of fancy features that the users want. Some proprietary Polycom features include speaker tracking, acoustic fencing, noise cancellation, active noise cancellation, and noise cancellation AI. These features are specific to Polycom RealPresence Clariti, and customers are interested in them.

For the public sector and defense sector, we're implementing more secure platforms like Poly. That means on-prem platforms. The customer is willing to use Poly since they're still open-based without any cloud signing and in everything else like Cisco SVI, for example. That's why, mainly, not in our country, but in our region, I can see, back seat, it's going well.

It's on-prem, which is great. You do not have any cloud-like instances. Even for licenses, everything is delivered and installed on the customer's site. 

They're all still open-based so customers can use each kind of endpoint from a different producer like Cisco.

It is being developed more now in the West. 

Clariti 2.0 is much more developed now than the first version which was quite obsolete. You can raise a hand. You can chat. You even have an option to go, to have a poll to upvote for features. It's quite improved starting with the previous Clariti solution.

We build teleconferencing infrastructure based on Polycom.

The most valuable feature is its integration with solutions like Zoom and Teams for endpoints. The picture quality is high, and the conference sessions are stable. 

I've deployed this product for clients on-prem and we use it in our company on cloud. It's used to deploy meeting rooms. We are integrators, both from a technical and an architectural perspective. I'm a future workplace solution specialist.

The product increases the ability of Teams in cases when we need to collaborate with whiteboards or specific video-coms or audio-coms to install a meeting presence room. It does a good job of integrating with other software.