Polycom RealPresence Clariti pros and cons

Vendor: Poly

4.1 out of 5

5 reviews
100% willing to recommend

Pros & Cons summary

Polycom RealPresence Clariti is valued for being on-prem with excellent software integration, notably with platforms like Zoom and Teams. Users appreciate its high picture quality, stable conferences, and proprietary features such as speaker tracking and noise cancellation. Traceability tools aid fault-finding, though more customization and a wider use case range are desired. Challenges include cloud migration, bridging issues, and integration limits with Zoom and Teams.

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Prominent pros & cons

PROS

Polycom RealPresence Clariti is on-prem, offering robust integration with other software.

It seamlessly integrates with platforms like Zoom and Teams for endpoints.

High picture quality and stable conference sessions are notable features.

Proprietary features like speaker tracking, acoustic fencing, and noise cancellation enhance user experience.

Valuable fault-finding tools enable users to track calls, call flow, and history.

CONS

Customer requires more customization in the platform.

Needs a wider range of use cases.

Polycom RealPresence Clariti has issues moving towards the cloud.

Problems exist with some bridging aspects, specifically DTMF and outgoing calls.

Polycom RealPresence Clariti Pros review quotes

Octavian Vlad

Business Development Manager at LASTING System

Jun 6, 2022

It's on-prem, which is great.

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Sreejith Thulasidas

Senior Engineer - UC - Service and Solutions Deployment at FVC

May 14, 2024

Some proprietary Polycom features include speaker tracking, acoustic fencing, noise cancellation, active noise cancellation, and noise cancellation AI.

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Yuriy Prosvirin

Chief Project Engineer at Polymedia

Jan 27, 2023

The most valuable feature is its integration with solutions like Zoom and Teams for endpoints. The picture quality is high, and the conference sessions are stable.

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Norm Hubert

VTC Network manager at a government with 10,001+ employees

Jan 8, 2025

I find the ability to follow the calls, the call flow, the ability to look at the history, and more on the fault-finding tools to be valuable.

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Serhii Arkhipov

Future Worplace Solution Specialist at SoftwareONE

Aug 12, 2022

It does a good job of integrating with other software.

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Polycom RealPresence Clariti Cons review quotes

Octavian Vlad

Business Development Manager at LASTING System

Jun 6, 2022

The customer needs this platform to be a little bit more customized.

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Sreejith Thulasidas

Senior Engineer - UC - Service and Solutions Deployment at FVC

May 14, 2024

Polycom RealPresence Clariti is very bad when moving towards the cloud.

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Yuriy Prosvirin

Chief Project Engineer at Polymedia

Jan 27, 2023

The most valuable feature is its integration with solutions like Zoom and Teams for endpoints. The picture quality is high, and the conference sessions are stable.

Find out what your peers are saying about Poly, Cisco, Pexip and others in Virtual Meetings. Updated: March 2025.

DOWNLOAD NOW

842,466 professionals have used our research since 2012.

Norm Hubert

VTC Network manager at a government with 10,001+ employees

Jan 8, 2025

The only issue we have is with some of the bridging stuff, particularly with respect to DTMF and outgoing calls.