Quest Foglight for APM [EOL] Reviews

In Foglight we like the ability to log-on and review the history, as well as receive notifications when certain monitored agents notice issues.

We have been better able to respond to issues before they become a big issue.

Given that we track performance we can often see issues happening before users are affected. We also gain some insight into our business partners performance and can often point out to them when they're having issues to help them get in front of issues.

The ability to track performance of an application or application suite over time is extremely valuable to our business partners and for our application development team with near real time results. Additionally the ability to track both real and synthetic user performance and compare real to synthetic user performance as a baseline is important to us on several fronts; real users make human decisions and we can see how their performance compares to "perfect" synthetic users running scripts to do similar tasks. And because our synthetic users run consistently 24/7 we also can compare peak traffic performance to off peak performance.

Our project consisted in a company wide upgrade to Vsphere 6. Part of the deployment project was to evaluate, external tools, to manage and report on the new Vsphere 6 implementation. Dell Foglight was selected because it's ease of deployment, ase to train the IT team on the new product, created several custom Dashboards, Alarms and Reports to be accessed by different groups within the organization (e.g. Compute, Storage, Networking and Operations).

• Easy to install and deploy (including Federated Environments)
• End-to-End visibility and management for all the components/objects of a virtualized environment (VCs, Hosts, VMs, vstorage, vnetworking etc.) and Citrix (XenDesktop and XenApp), and VDI
• Intuitive, Single-pane-of-glass dashboards for real-time statistics and long-term statistics for capacity management and in-depth analytics
• Fully scalable architecture for federated environments
• Fully customizable alerts, dashboards and reports

Quicker turnaround on MTTR, a better understanding of real time impact. Proactive approach to capacity and growth within the company from the historical data gathered. Understanding and making SLA’s achievable and accurate to both the customer and business. Reporting improvements through the level of data available and the ability to automate.

Capacity on database and file servers. I found the algorithms to forecast growth and concerns particularly intuitive. Real time mapping of services and the compliance of SLA’s, ultimately adding all the dependencies’ to key systems. This level of viewable monitoring had many benefits such as alerting, scalability, reporting and service dashboard we could promote.

We keep an eye on high latency, so we can handle bottlenecks before they become a bigger problem.

VMware environment. Because of the overall view of the VMware environment. As well as the alerting. At a glance I can easily see what is going on with all of my VMware environments, including top consumers of resources.

We are able to monitor all of our applications and with the APM and tie them into a service and our operations team and quickly view all services and pinpoint where the issue would be if its at the application layer or database layer.

The Application Performance Monitor is one of the most valuable tools you can have in your bag for monitoring. With the APM you can replay the end user session and see issues quickly by viewing the session. This has helped us many times with issues such as promo codes not working and customers unable to get to a particular page to end the checkout process.