Rapid7 InsightOps Reviews

Name: Rapid7 InsightOps
Brand: Rapid7
Rating: 4.4 (9 reviews)

4.4 out of 5

9 reviews
100% willing to recommend

109 followers

What is Rapid7 InsightOps?

Rapid7 InsightOps is the next evolution of the Logentries log management technology, combining cloud-based log centralization with IT asset search to make log management fast and easy.

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Rapid7 InsightOps is the #31 ranked solution in Log Management Software. PeerSpot users give Rapid7 InsightOps an average rating of 8.8 out of 10. Based on the analysis of the 9 most recent Rapid7 InsightOps reviews, the overall sentiment is positive, with a sentiment score of 7.3. Rapid7 InsightOps is most commonly compared to Wazuh: Rapid7 InsightOps vs Wazuh. Rapid7 InsightOps is popular among the large enterprise segment, accounting for 56% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 19% of all views.

Buyer's Guide

Log Management

November 2024

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Featured reviews

Karthick Selvam

Senior Software Engineer at Saama

We should understand the basic concepts of Rapid7 InsightOps. We are using Rapid7 InsightOps to collect and analyze data. We need to ensure that our environment is suitable before proceeding. The solution is user-friendly and support all environment like Linux, Windows, CentOS, etc. It is suitable for all. Overall, I rate the solution a nine out of ten.

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Nuki Agustino Wono

Senior Security Consultant at ITSEC Asia

I would rate the scalability of the solution as a nine out of ten. Our clients for InsightOps typically fall into the small to medium-sized business category. Large enterprises usually have multiple tools in place already. The solution is more commonly installed by businesses that aren't the largest in their industry but still require comprehensive security solutions.

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Fazil BasheerSyed

Technical Team Lead at Quester

Our company handles a lot of donations on a daily basis and Rapid7 InsightOps has been working well for our usage. We have not faced any issues. We have approximately 20 to 25 developers using this solution in our team. Most use it roughly once a week, while others use it more. The solution works for different sized companies, such as medium and small.

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Rapid7 InsightOps mindshare

As of November 2024, the mindshare of Rapid7 InsightOps in the Log Management category stands at 0.5%, down from 0.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

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Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

Rapid7 InsightOps offers a complete asset view, from logs to searches, through a unified interface. Its endpoint agent provides real-time feedback across networks, enhancing forensic capabilities. Users value the log aggregation and concurrent browsing from multiple sources for faster root cause analysis. Search functionality, plain text log saving, and key-value pair creation are essential. Integration with other tools boosts efficiency, and its incident alerting and tracking are prized features.

"Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency."
"We can save logs as plain text."
"The most valuable feature of Rapid7 InsightOps is the search functionality."

Room for Improvement

Rapid7 InsightOps needs improvement in its search capabilities, which can be slower than desired and sometimes ineffective. Users experience difficulties with initial setup and limited SaaS flexibility. Dashboard clarity is lacking, particularly for non-technical users, due to insufficient documentation. Security and load times are concerns, with some users finding the dashboards inadequate for assessing security posture. Flexibility in advanced features is limited, posing challenges for more complex query executions.

"Improvement is needed in the dashboard of InsightOps, especially for less technical users."
"The solution takes a little bit of time when we load the website for the first time."
"Rapid7 InsightOps could improve by making the search query better. There are times when the search query is broken and it does not find anything."

Pricing

"The product is cheap."

Popular Use Cases

Organizations utilize Rapid7 InsightOps for alerts and detecting suspicious logins to proactively identify compromised accounts. They analyze logs from applications to understand unexpected customer behaviors and verify submitted data against stored records. InsightOps is also used by teams to manage extensive log messages, assisting in verifying message transmission times. Serving as a security information and event management platform, it collects and analyzes data from servers, user systems, and infrastructure devices for centralized analysis and monitoring.

Service and Support

Customers appreciate Rapid7 InsightOps for its responsive and competent support. Many highlight quick resolutions, with support teams often addressing issues before they escalate. Users find value in having dedicated customer success managers, contributing to effective problem-solving. Some benefit from timely interactions through direct chat and prioritize tickets. Additionally, the Rapid7 community and documentation serve as valuable resources. During testing phases, several customers experience smooth interactions without major issues requiring additional assistance.

Deployment

The initial setup of Rapid7 InsightOps is generally easy. Users find deploying agents straightforward, though connecting to AD can be challenging. Some finish setup in two weeks, while large companies may take longer. Documentation is helpful, and installation supports various environments like Linux and Windows. Setup ease ranks between seven to nine out of ten, although UI bugs like scroll issues exist. Installations can range from minutes to weeks based on system complexity.

Scalability

Rapid7 InsightOps demonstrates strong scalability, easily handling significant data volumes without issues. Users praise its smooth integration with different log sources, seamless deployment, and automatic configuration. It suits medium-sized enterprises well, accepting diverse log formats for comprehensive monitoring. Reports indicate effortless scaling with no significant hindrances, making it a preferred choice for small to medium businesses. Users appreciate the efficiency and flexibility it offers, consistently rating its scalability highly.

Stability

Many describe Rapid7 InsightOps as stable, noting it works well without major issues, especially as a cloud-based system. Some experience browser-related problems affecting performance. A few mention metrics issues, where logs sometimes don’t match expectations, yet they benefit from not being charged extra despite exceeding their subscription. Ratings vary from eight to nine out of ten for stability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

19%

Financial Services Firm

Energy/Utilities Company

Manufacturing Company

Retailer

Government

Non Profit

Healthcare Company

Construction Company

Real Estate/Law Firm

Media Company

Comms Service Provider

Insurance Company

University

Educational Organization

Wholesaler/Distributor

Logistics Company

Pharma/Biotech Company

Hospitality Company

Outsourcing Company

Leisure / Travel Company

Venture Capital & Private Equity Firm

Maritime Company

Legal Firm

Performing Arts

Consumer Goods Company

Sports Company

Transportation Company

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Learn more about Rapid7 InsightOps

As a cloud-based solution, InsightOps eliminates the need for managing and maintaining your log management technology. With a 5-minute setup, out-of-the-box analytics and visual search capabilities that eliminates the need to learn a new query language, InsightOps is the easiest log management solution available.

To start a free 30-day trial of InsightOps, visit rapid7.com/insightops

Rapid7 InsightOps was previously known as InsightOps, Logentries.