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Dynatrace vs Rapid7 InsightOps comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Ranking in Log Management
4th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
344
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Mobile APM (1st), Container Monitoring (1st), AIOps (2nd)
Rapid7 InsightOps
Ranking in Log Management
27th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Log Management category, the mindshare of Dynatrace is 5.5%, down from 7.5% compared to the previous year. The mindshare of Rapid7 InsightOps is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Manish Ved - PeerSpot reviewer
Solution has a useful AI engine, but the reports could be a bit better
We are typically about a version or two behind. We are on the managed solution. Our model of deployment is on-premises. I would say there are a couple of thousand users of this solution in our company. We are also planning on increasing the usage as our apps migrate to the cloud. I would advise other people looking into solutions, to do their homework beforehand and not assume that by deploying all the tools everything will automatically work, so there's still a lot of configuration involved. I would rate this solution as a whole an eight, on a scale from one to 10, with one being the worst and 10 being the best.
Karthick Selvam - PeerSpot reviewer
A cloud solution to collect and analyse logs with timely support
We should understand the basic concepts of Rapid7 InsightOps. We are using Rapid7 InsightOps to collect and analyze data. We need to ensure that our environment is suitable before proceeding. The solution is user-friendly and support all environment like Linux, Windows, CentOS, etc. It is suitable for all. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Support was very quick to help us identify a problem and fix it immediately"
"Gives me the ability to identify user browsers, user geographical location."
"It highlights areas that we could be doing better and increases our performance metrics by showing the biggest pain points."
"The move valuable feature is the AI engine, which is amazing."
"The alerting systems are definitely the most valuable feature. The AI engine, "Davis," has proved to be a game-changer for us, as it helps to alert us when there are anomalies found in our applications or in their performance... letting the Davis engine find those anomalies and push them to the top, especially as they relate to business impact, is very valuable to us."
"It is a product that helps developers, testers, and operations to make sure their applications work quickly and reliably."
"We monitor end-to-end availability of the application and deep dive PurePath analysis of real user visits."
"Working with the user interface is a pleasure for any customer since it is fast, responsive, and very well designed."
"It has the ability to alert and track logs from different sources."
"The ability to browse logs from multiple sources at the same time really speeds up root cause analysis."
"We can save logs as plain text."
"The most valuable feature of Rapid7 InsightOps is the search functionality."
"Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency."
 

Cons

"Every time I want to see the PurePath, I have to launch the client. It would be helpful if they introduced this in the browser application."
"AppMon is lacking the AI that can be found in Dynatrace Managed."
"I do not like after 60 days or 90 days it gets aggregated to summary data. I would like to be able to analyze specific PurePaths after 30 days or 60 days with real numbers."
"Even if the engine can manage a huge amount of data, requests take time to succeed."
"The con of Dynatrace is that, at times, because it has so much information, it becomes difficult to see the root cause of your problem, and then you have to dig around to find the root cause."
"Addition of more statistical features, plus different time series modeling techniques, would really help for future versions."
"Needs more compatibility of platforms out-of-the-box."
"The new Managed Edition is too complex. I feel like a fish out of water."
"Rapid7 InsightOps could improve by making the search query better. There are times when the search query is broken and it does not find anything."
"Improvement is needed in the dashboard of InsightOps, especially for less technical users."
"The solution takes a little bit of time when we load the website for the first time."
"Since I used the beta, improvements are to be expected. The dashboard options could have been clearer, but I believe it is more a problem with the limited documentation available at the time."
"There are a few things I would like to do with a few more complex queries which I am not able to do right now, because it is a SaaS solution."
 

Pricing and Cost Advice

"The pricing and licensing are very expensive."
"Pricing is still too expensive."
"I feel the price is good for what the product does."
"There are additional Professional Services costs which ensure the solution is configured with meaningful names so you're getting the most money for your investment."
"Product pricing can seem a little over complex, however this is minor and does not detract from the benefits of the solution."
"We license it for two environments, typically all of production and all of one lower environment, usually our staging environment. If there is a downside to Dynatrace, the only thing I can think of would be the cost. If it were cheaper, I'd have it in all my environments. I don't think they're charging more than it's worth, by any means. It's just that good software costs money."
"We are buying more licenses, because we are seeing more value."
"Dynatrace is still kind of an expensive solution compared to others. But I recognize that they are ahead of the competition when we do a feature by feature comparison."
"The product is cheap."
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Top Industries

By visitors reading reviews
Educational Organization
35%
Financial Services Firm
17%
Computer Software Company
7%
Manufacturing Company
6%
Computer Software Company
19%
Energy/Utilities Company
8%
Financial Services Firm
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about Rapid7 InsightOps?
Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency.
What needs improvement with Rapid7 InsightOps?
Improvement is needed in the dashboard of InsightOps, especially for less technical users. Currently, it lacks clear guidance on icons and features, making it confusing for those with limited exper...
What is your primary use case for Rapid7 InsightOps?
Our clients use InsightOps for real-time monitoring of their IT environments.
 

Comparisons

 

Also Known As

No data available
InsightOps, Logentries
 

Learn More

 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Trimble Navigation Limited
Find out what your peers are saying about Dynatrace vs. Rapid7 InsightOps and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.