Ruckus Cloudpath Reviews

Name: Ruckus Cloudpath
Brand: Ruckus
Rating: 4.0 (7 reviews)

4.0 out of 5

7 reviews
100% willing to recommend

What is Ruckus Cloudpath?

Cloudpath Enrollment System is a software/SaaS platform that delivers secure wired and wireless network access for BYOD, guest users and IT-owned devices. It streamlines getting devices on the network and secures every connection with powerful encryption. Cloudpath software gives you granular policy control over what network resources users can access. It lets you deliver a great end-user experience and virtually eliminates helpdesk tickets related to network access. Choose from cloud-based or virtualized on-premises deployment. Cloudpath software supports any user, any device, and any network infrastructure.

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Ruckus Cloudpath is the #10 ranked solution in top Network Access Control (NAC) solutions. PeerSpot users give Ruckus Cloudpath an average rating of 8.0 out of 10. Based on the analysis of the 7 most recent Ruckus Cloudpath reviews, the overall sentiment is positive, with a sentiment score of 6.5. (Among the lowest in the category). Ruckus Cloudpath is most commonly compared to Cisco Identity Services Engine (ISE): Ruckus Cloudpath vs Cisco Identity Services Engine (ISE). Ruckus Cloudpath is popular among the large enterprise segment, accounting for 51% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 14% of all views.

Buyer's Guide

Network Access Control (NAC)

November 2024

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Featured reviews

Xander Janse Van Rensburg

Head Of Technical Services at Emtelle

The tool's most valuable features include the phenomenal functionality of DPSK. The ease of use, particularly when it is correctly set up, is remarkably simple. Tracking users is straightforward and dynamic. This allows us to identify where a user might encounter issues within the process. Its most valuable feature is CA certification. You cannot get access without this. The tool's device policy enforcement feature has had a positive impact on customer network security. Customers are now more at ease, knowing that their employees connect to a secure network, and unauthorized individuals cannot easily access the corporate network. Overall, it has positively influenced their security measures. The user experience when connecting to networks via Ruckus Cloudpath is seamless. I would highly recommend it to anyone in need of an onboarding system for multiple users. Whether you want to move away from the standard connection, Active Directory, or even free keys, it is a reliable choice. Additionally, the product's licensing is user-based, not device-based. This means that regardless of the number of devices, the licensing is per-user.

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MohamadShuaib

Senior Electrical Engineer at Khatib & Alami

The wireless devices are used to control access, transmit messages, and integrate with the main system. Messages during checkouts are passed through the Ruckus Wi-Fi wireless devices, which are integrated with the primary hotel system. I have found it easy to use with no significant issues once the small initial problems were resolved.

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Bilal Latif

Assistant Technical Manager at Netsoft-Solutions

Our company is the only distributor in Pakistan and we integrate the solution for customers. We are in the middle of our first deployment at a university. The solution has good features for authentication and policies. Users can self-provision devices for network access via their logins. The…

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Ruckus Cloudpath mindshare

As of December 2024, the mindshare of Ruckus Cloudpath in the Network Access Control (NAC) category stands at 1.8%, down from 1.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Access Control (NAC)

Key learnings from peers

Last updated Dec 1, 2024

Valuable Features

Ruckus Cloudpath is rich in features including guest authentication, port-string, network access control. It's user-friendly, robust, and offers high traffic capacity. Clients report outstanding technical support and effective authentication policies. Its automation, CA certification, and dynamic tracking enhance security. Device policy enforcement ensures secure user connections. User-based licensing and ease of wireless integration with systems like hotel networks are notable. Multiple users benefit from seamless onboarding.

"I have found it easy to use with no significant issues once the small initial problems were resolved."
"The wireless devices are used to control access, transmit messages, and integrate with the main system."
"The tool's most valuable features include the phenomenal functionality of DPSK. The ease of use, particularly when it is correctly set up, is remarkably simple. Tracking users is straightforward and dynamic. This allows us to identify where a user might encounter issues within the process."

Room for Improvement

Ruckus Cloudpath requires enhancements in mobile device management, detailed dashboard data, and integration with third-party solutions. Users find the setup process complex and express difficulties in obtaining physical products. Allocation issues and limited scalability are noted concerns. Improved support for multi-vendor environments and enhanced logging capabilities for deeper analysis are also sought after by users exploring various functionalities within their networks.

"The setup had a few initial small problems, however, everything was resolved and it is very good now."
"The tool needs to support multi-vendor environments. Currently, my experience with it has been primarily within Ruckus environments. However, I haven't explored it for multi-vendor scenarios. It would be great to see newer builds that are multi-vendor capable of full integration."
"The scalability could be better."

Pricing

Ruckus Cloudpath pricing involves user-based licensing with annual costs, including additional support fees. Users report good pricing overall, achieving substantial discounts depending on the deployment size. While $700 access points represent typical costs, discounts are often available. The solution may become costly with additional licenses, yet remains competitively priced compared to alternatives. Licensing costs decrease per user as deployment sizes increase, making it a scalable option for varying enterprise needs.

"I would rate the tool's pricing as a seven on a scale of one to ten. Compared to others, it's not overly expensive, but it does come with a cost. Since it's a licensed-based product, it can become expensive, especially if there is a need for additional licenses."
"The pricing is a little bit high."
"The cost was somewhere around $700 for the access points, however, there was a discount."

Popular Use Cases

Ruckus Cloudpath provides network access control and BYOD solutions, used in various sectors like schools, retail, and hospitality. It offers secure Wi-Fi coverage, guest services, and device management. Users appreciate integration with Active Directory for certificate-based authentication. It supports secure onboarding environments, managing wireless devices and access control. In educational settings, it meets budget constraints while offering multi-campus connectivity. Companies in Pakistan deploy it for customer integration, focusing on user education and employee enrollment.

Service and Support

Customers describe Ruckus Cloudpath customer service and support as responsive, helpful, and available. Many highlight the efficiency of technical assistance, often praising the swift resolution of network issues. Users appreciate the global support, noting time differences. The white glove service is recommended for ensuring smooth implementation and enhanced security. Evaluations typically fall between eight and nine out of ten, marking Ruckus support as a standout among other vendors.

Deployment

Users found Ruckus Cloudpath's initial setup varied in complexity. Some considered it straightforward, requiring minimal time, while others noted complications, especially with CA certification and LDAP integration. Cloud setups were generally easier than on-premises, which often demanded more technical expertise. Users emphasized the importance of preparation and professional services for deployments, which ranged from hours to a couple of days, influenced by specific customer needs and setup types.

Scalability

Ruckus Cloudpath is considered scalable by users, suitable for environments with numerous users, including universities. It supports thousands of users across various deployments. Some users rate its scalability positively but suggest room for improvement. It is being expanded to new clients, indicating confidence in its capacity to handle increased loads. Encouragement toward enterprise usage and adaptation highlights its robust performance in accommodating large and diverse organizations.

Stability

Ruckus Cloudpath is considered stable by users, receiving high ratings for reliability. It consistently delivers with fewer issues, although some mention minor bugs with SSL certificates. Users appreciate its regular software upgrades, ensuring consistent performance. No major instability issues are reported, and many rate its stability highly, between nine and ten out of ten. The absence of significant functionality failures reinforces confidence in its performance, meeting diverse requirements effectively.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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