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Cisco Identity Services Engine (ISE) vs Ruckus Cloudpath comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
5.3
Cisco ISE support is praised for expertise but criticized for slow responses and inconsistent quality, especially with complex issues.
Sentiment score
5.0
Ruckus Cloudpath's customer service is highly rated for its proficiency, responsiveness, and effective support across different time zones.
I rate the technical support as one out of ten.
 

Room For Improvement

Sentiment score
4.5
Cisco ISE requires improved integration, usability, and performance, with enhanced features and efficiency for better user adoption and experience.
Sentiment score
3.5
Ruckus Cloudpath users face complex setup, limited scalability, hardware acquisition issues, and inadequate integration, logging, and dashboard features.
They are very poor in asset classification and should focus on improving the preauthentication profiling, especially for NAC use cases.
 

Scalability Issues

Sentiment score
7.0
Cisco ISE is scalable for enterprises but requires proper design, planning, and hardware considerations for efficient deployment.
Sentiment score
7.7
Ruckus Cloudpath is scalable, suitable for enterprises, receives positive feedback, with room for improvement and solid scalability ratings.
Factors like architecture, business nature, and legal limitations such as GDPR affect it.
 

Setup Cost

No sentiment score available
Cisco Identity Services Engine pricing is competitive but complex, with tiered licensing and additional costs potentially impacting smaller businesses.
Sentiment score
3.5
Ruckus Cloudpath offers user-based pricing with discounts for larger deployments, rated competitively, becoming economical with increased users.
Making large organizational costs significant.
 

Stability Issues

Sentiment score
7.7
Cisco Identity Services Engine is stable and reliable, with occasional update and scaling challenges, and generally effective support resolution.
Sentiment score
9.5
Ruckus Cloudpath is highly rated for stability with frequent upgrades and minimal issues, effectively meeting customer requirements.
The stability of Cisco Identity Services Engine (ISE) is poor for certain use cases, like authentication.
 

Valuable Features

Sentiment score
8.0
Cisco ISE provides robust network control, seamless Cisco integration, and enhances security with policy management, zero-trust, and BYOD support.
Sentiment score
8.1
Ruckus Cloudpath offers strong authentication, secure access, ease of use, and excellent technical support, enhancing flexibility and user experience.
Cisco Identity Services Engine (ISE) is very good at device administration.
 

Categories and Ranking

Cisco Identity Services Eng...
Ranking in Network Access Control (NAC)
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
140
Ranking in other categories
Cisco Security Portfolio (1st)
Ruckus Cloudpath
Ranking in Network Access Control (NAC)
11th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Network Access Control (NAC) category, the mindshare of Cisco Identity Services Engine (ISE) is 29.2%, down from 31.6% compared to the previous year. The mindshare of Ruckus Cloudpath is 1.8%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Access Control (NAC)
 

Featured Reviews

Rohit-Joshi - PeerSpot reviewer
Enables us to ensure that any machine that comes into the network is patched and secure
Posturing is the most valuable feature. There are other tools available that can do some of their other features, like network authentication. The posturing was something because of the nature of the industry that we are in. There are people who go outside for work. Their machines are at times not in the network, and not patched properly. We don't know when they're going to come back, whether it is in a good state, whether it has antivirus, whether it's installed on those machines. Posturing is something that we have made our baseline policy that whenever a machine comes back to our network, it should have a certain level of the operating system and a level of security and antivirus installed. We couldn't have done this posturing without Cisco ISE. This is its greatest feature. It does help me to detect and remediate my network. It enables me to detect any external threat that comes to my network and remediate. If a machine comes into my network that does not qualify per my baseline policy, I have a policy that the machine gets redirected to where it can be patched and remediated. I can ensure that it is fully patched and secure. The entire idea of having ISE is to enhance cybersecurity resilience. The zero trust architecture was coined by the cybersecurity team itself. It was a task given to us in the infrastructure space to see how we can bring resilience into the cybersecurity network and ISE was the solution.
Xander Janse Van Rensburg - PeerSpot reviewer
Helps to onboard corporate users based on certificate-based authentication
The tool's most valuable features include the phenomenal functionality of DPSK. The ease of use, particularly when it is correctly set up, is remarkably simple. Tracking users is straightforward and dynamic. This allows us to identify where a user might encounter issues within the process. Its most valuable feature is CA certification. You cannot get access without this. The tool's device policy enforcement feature has had a positive impact on customer network security. Customers are now more at ease, knowing that their employees connect to a secure network, and unauthorized individuals cannot easily access the corporate network. Overall, it has positively influenced their security measures. The user experience when connecting to networks via Ruckus Cloudpath is seamless. I would highly recommend it to anyone in need of an onboarding system for multiple users. Whether you want to move away from the standard connection, Active Directory, or even free keys, it is a reliable choice. Additionally, the product's licensing is user-based, not device-based. This means that regardless of the number of devices, the licensing is per-user.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
15%
Financial Services Firm
8%
Government
7%
Computer Software Company
13%
Comms Service Provider
12%
Educational Organization
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
What do you like most about Ruckus Cloudpath?
The tool's most valuable features include the phenomenal functionality of DPSK. The ease of use, particularly when it is correctly set up, is remarkably simple. Tracking users is straightforward an...
What is your experience regarding pricing and costs for Ruckus Cloudpath?
I would rate the tool's pricing as a seven on a scale of one to ten. Compared to others, it's not overly expensive, but it does come with a cost. Since it's a licensed-based product, it can become ...
What needs improvement with Ruckus Cloudpath?
The tool needs to support multi-vendor environments. Currently, my experience with it has been primarily within Ruckus environments. However, I haven't explored it for multi-vendor scenarios. It wo...
 

Also Known As

Cisco ISE
No data available
 

Learn More

 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
Information Not Available
Find out what your peers are saying about Cisco Identity Services Engine (ISE) vs. Ruckus Cloudpath and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.