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Cisco Identity Services Engine (ISE) vs Ruckus Cloudpath comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
Cisco ISE boosts security, reduces costs, and simplifies IT, enhancing mobility and compliance while avoiding breach-related expenses.
No sentiment score available
Direct comparisons with Forescout reveal up to 30% to 40% difference in cost savings.
 

Customer Service

Sentiment score
5.3
Cisco ISE support is valued for expertise but criticized for delays, reactive approach, and integration challenges.
Sentiment score
5.0
Customers commend Ruckus Cloudpath for responsive support, exceptional service, and seamless integration, enhancing security and user satisfaction.
I rate the technical support as one out of ten.
Sometimes it's challenging to identify which support team is responsible for certain issues, which is a significant concern.
 

Scalability Issues

Sentiment score
7.1
Cisco ISE offers scalable solutions for diverse enterprises, supporting expansions with additional nodes or licenses for efficient endpoint management.
Sentiment score
7.7
Ruckus Cloudpath is scalable, suitable for large enterprises and universities, though some suggest further scalability improvements.
Factors like architecture, business nature, and legal limitations such as GDPR affect it.
 

Stability Issues

Sentiment score
7.7
Cisco ISE is generally stable, though some face issues during updates; reliability improves with proper configuration and recent versions.
Sentiment score
9.2
Ruckus Cloudpath is highly stable, regularly upgraded, with high user ratings despite minor SSL certificate bugs.
The stability of Cisco Identity Services Engine (ISE) is poor for certain use cases, like authentication.
Cisco Identity Services Engine (ISE) is considered very reliable and stable.
 

Room For Improvement

Cisco ISE users face challenges with complexity, performance issues, integration, intuitive interface, documentation, and licensing concerns.
Ruckus Cloudpath requires better mobile management, third-party integration, scalability, product availability, setup simplicity, multi-vendor support, and logging.
Additionally, the product is vulnerable and has many bugs.
Pricing can be more expensive compared to other vendors, and there is a significant price gap observed, which doesn't seem justified by some specific features.
 

Setup Cost

Cisco ISE's pricing model is complex and costly, with subscription expenses, though discounts benefit larger clients.
Ruckus Cloudpath pricing is user-based, seen as slightly high but reasonable with discounts and efficient for larger deployments.
Compared to other solutions like HPE ClearPass, Cisco is more costly, and the conversation suggests a possible forty percent price gap compared to competitors.
Cloud solutions are expensive, while on-prem setups with shared environments are cheaper but not effective.
 

Valuable Features

Cisco ISE offers robust security and ease of use, integrating AAA management with scalability and improved GUI, enhancing network control.
Ruckus Cloudpath provides user-friendly network access control, seamless onboarding, device security, and praised technical support with user-based licensing.
Cisco Identity Services Engine (ISE) is very good at device administration.
The solution is integrated with other Cisco devices and can offer automation for an organization, making deployments more dynamic and providing real-time visibility.
The wireless devices are used to control access, transmit messages, and integrate with the main system.
 

Categories and Ranking

Cisco Identity Services Eng...
Ranking in Network Access Control (NAC)
1st
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
141
Ranking in other categories
Cisco Security Portfolio (1st)
Ruckus Cloudpath
Ranking in Network Access Control (NAC)
10th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Network Access Control (NAC) category, the mindshare of Cisco Identity Services Engine (ISE) is 28.8%, down from 31.6% compared to the previous year. The mindshare of Ruckus Cloudpath is 1.8%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Access Control (NAC)
 

Featured Reviews

Bill Masci - PeerSpot reviewer
Helps across a distributed network, giving you a central way of authenticating everybody
A lot of people tell you the hardware requirements for ISE are pretty substantial. If you're running a virtual environment, you're going to be dedicating quite a bit of resources to an ISE VM. That is something that could be worked on. The upgrade process is not very simple. It's pretty time-consuming. If you follow it step by step you're probably going to have a good time, but there are still a lot of things that could be a lot more user-friendly from an administrator's perspective. [They could be] easing a lot of the issues that people have. Instead of just saying the best practice is to migrate to new nodes [what would be helpful] would be to make that upgrade process easier. The UI is a lot nicer in 3.0. It's pretty slow, but for the most part, it's easy to find what you're looking for, especially things like RADIUS live logs, TACACS live logs. From a troubleshooting perspective, it's really nice finding stuff. For setting up policies, from that perspective, it could be a little bit better looking.
Xander Janse Van Rensburg - PeerSpot reviewer
Helps to onboard corporate users based on certificate-based authentication
The tool's most valuable features include the phenomenal functionality of DPSK. The ease of use, particularly when it is correctly set up, is remarkably simple. Tracking users is straightforward and dynamic. This allows us to identify where a user might encounter issues within the process. Its most valuable feature is CA certification. You cannot get access without this. The tool's device policy enforcement feature has had a positive impact on customer network security. Customers are now more at ease, knowing that their employees connect to a secure network, and unauthorized individuals cannot easily access the corporate network. Overall, it has positively influenced their security measures. The user experience when connecting to networks via Ruckus Cloudpath is seamless. I would highly recommend it to anyone in need of an onboarding system for multiple users. Whether you want to move away from the standard connection, Active Directory, or even free keys, it is a reliable choice. Additionally, the product's licensing is user-based, not device-based. This means that regardless of the number of devices, the licensing is per-user.
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Top Industries

By visitors reading reviews
Educational Organization
27%
Computer Software Company
15%
Financial Services Firm
8%
Government
7%
Computer Software Company
14%
Comms Service Provider
12%
Educational Organization
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
What do you like most about Ruckus Cloudpath?
The tool's most valuable features include the phenomenal functionality of DPSK. The ease of use, particularly when it is correctly set up, is remarkably simple. Tracking users is straightforward an...
What is your experience regarding pricing and costs for Ruckus Cloudpath?
I would rate the tool's pricing as a seven on a scale of one to ten. Compared to others, it's not overly expensive, but it does come with a cost. Since it's a licensed-based product, it can become ...
What needs improvement with Ruckus Cloudpath?
The tool needs to support multi-vendor environments. Currently, my experience with it has been primarily within Ruckus environments. However, I haven't explored it for multi-vendor scenarios. It wo...
 

Also Known As

Cisco ISE
No data available
 

Learn More

 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
Information Not Available
Find out what your peers are saying about Cisco Identity Services Engine (ISE) vs. Ruckus Cloudpath and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.