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Portnox vs Ruckus Cloudpath comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 27, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
4.5
Portnox offers praised customer support, though users seek improvements in local services, ticketing, and response time.
Sentiment score
5.0
Ruckus Cloudpath's customer service is highly rated for its proficiency, responsiveness, and effective support across different time zones.
 

Room For Improvement

Sentiment score
6.2
Portnox needs enhanced integration, improved scalability, refined GUI, device-based licensing, faster response, and expanded agentless coverage.
Sentiment score
3.5
Ruckus Cloudpath users face complex setup, limited scalability, hardware acquisition issues, and inadequate integration, logging, and dashboard features.
 

Scalability Issues

Sentiment score
8.3
Portnox is valued for its scalability and flexibility, supporting thousands of endpoints through a convenient license-based model.
Sentiment score
7.7
Ruckus Cloudpath is scalable, suitable for enterprises, receives positive feedback, with room for improvement and solid scalability ratings.
 

Setup Cost

No sentiment score available
Portnox offers scalable pricing with annual fees, device charges, and enterprise features, though some users dislike subscription-only licensing.
Sentiment score
3.5
Ruckus Cloudpath offers user-based pricing with discounts for larger deployments, rated competitively, becoming economical with increased users.
 

Stability Issues

Sentiment score
4.9
Portnox is mostly reliable with positive feedback, but CORE faces criticism due to deprecated status and support issues.
Sentiment score
9.5
Ruckus Cloudpath is highly rated for stability with frequent upgrades and minimal issues, effectively meeting customer requirements.
 

Valuable Features

Sentiment score
8.3
Portnox provides scalable, user-friendly network security with diverse integration, robust monitoring, efficient management, and strong compliance tools.
Sentiment score
8.1
Ruckus Cloudpath offers strong authentication, secure access, ease of use, and excellent technical support, enhancing flexibility and user experience.
 

Categories and Ranking

Portnox
Ranking in Network Access Control (NAC)
9th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
17
Ranking in other categories
ZTNA (13th), Passwordless Authentication (6th)
Ruckus Cloudpath
Ranking in Network Access Control (NAC)
11th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Network Access Control (NAC) category, the mindshare of Portnox is 2.3%, up from 2.3% compared to the previous year. The mindshare of Ruckus Cloudpath is 1.8%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Access Control (NAC)
 

Featured Reviews

Afeez Adeyemo - PeerSpot reviewer
An affordable tool to monitor routers and access points
A lot of our company's customers who use Portnox Clear feel that since it is an agentless solution, it is not well-equipped enough to cover all the devices in their environment. Sometimes, our company has to explain things to our customers and spend extra time trying to convince them that there are no problems with the solution. I don't know if Portnox can introduce agents for Clear or come up with some other values that would make selling the product easier for our company while ensuring that the customers are more open to receiving Portnox Clear in their environment. As there are no agents in Portnox Clear, the customers of the product cannot download any agents on their devices, making them unsure if the product offers proper security. The aforementioned area can be considered for improvement in the solution. The features that are offered by the product are great. If there is progress in security concerns, then Portnox Clear might have to add new features. The features that the product provides are the standard ones that are in line with the other network assistant tools or solutions in the market.
Xander Janse Van Rensburg - PeerSpot reviewer
Helps to onboard corporate users based on certificate-based authentication
The tool's most valuable features include the phenomenal functionality of DPSK. The ease of use, particularly when it is correctly set up, is remarkably simple. Tracking users is straightforward and dynamic. This allows us to identify where a user might encounter issues within the process. Its most valuable feature is CA certification. You cannot get access without this. The tool's device policy enforcement feature has had a positive impact on customer network security. Customers are now more at ease, knowing that their employees connect to a secure network, and unauthorized individuals cannot easily access the corporate network. Overall, it has positively influenced their security measures. The user experience when connecting to networks via Ruckus Cloudpath is seamless. I would highly recommend it to anyone in need of an onboarding system for multiple users. Whether you want to move away from the standard connection, Active Directory, or even free keys, it is a reliable choice. Additionally, the product's licensing is user-based, not device-based. This means that regardless of the number of devices, the licensing is per-user.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
University
6%
Comms Service Provider
5%
Computer Software Company
13%
Comms Service Provider
12%
Educational Organization
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Portnox CORE?
It's easy to manage and troubleshoot thanks to the lightweight components.
What is your experience regarding pricing and costs for Portnox CORE?
It's not cheap. It's not expensive. It's in the middle, so I'll probably give it a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Portnox CORE?
We have been having some issues with it. That's why we're considering migrating to Portnox Clear due to some limitations with CORE. At the end of the day, Portnox Clear's capabilities are much more...
What do you like most about Ruckus Cloudpath?
The tool's most valuable features include the phenomenal functionality of DPSK. The ease of use, particularly when it is correctly set up, is remarkably simple. Tracking users is straightforward an...
What is your experience regarding pricing and costs for Ruckus Cloudpath?
I would rate the tool's pricing as a seven on a scale of one to ten. Compared to others, it's not overly expensive, but it does come with a cost. Since it's a licensed-based product, it can become ...
What needs improvement with Ruckus Cloudpath?
The tool needs to support multi-vendor environments. Currently, my experience with it has been primarily within Ruckus environments. However, I haven't explored it for multi-vendor scenarios. It wo...
 

Also Known As

Access Layers Portnox, Portnox CLEAR
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Data Realty, Royal London, Wales Millennium Centre, McLaren Construction Group, EL AL Israeli Airlines, 
Information Not Available
Find out what your peers are saying about Portnox vs. Ruckus Cloudpath and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.