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Cisco Identity Services Engine (ISE) vs ExtremeCloud IQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
Cisco ISE boosts security, reduces costs, and simplifies IT, enhancing mobility and compliance while avoiding breach-related expenses.
Sentiment score
6.8
ExtremeCloud IQ offers a flexible, cost-effective solution with enhanced connectivity, improved productivity, and streamlined management, boosting customer satisfaction.
Direct comparisons with Forescout reveal up to 30% to 40% difference in cost savings.
 

Customer Service

Sentiment score
5.3
Cisco ISE support is valued for expertise but criticized for delays, reactive approach, and integration challenges.
Sentiment score
7.9
Aerohive's customer service is praised for responsiveness and efficiency, despite occasional delays, with helpful support and effective escalation.
I rate the technical support as one out of ten.
Sometimes it's challenging to identify which support team is responsible for certain issues, which is a significant concern.
 

Scalability Issues

Sentiment score
7.1
Cisco ISE offers scalable solutions for diverse enterprises, supporting expansions with additional nodes or licenses for efficient endpoint management.
Sentiment score
8.2
ExtremeCloud IQ excels in scalability and deployment, supporting diverse large-scale environments with reliable, cloud-based architecture and management.
Factors like architecture, business nature, and legal limitations such as GDPR affect it.
 

Stability Issues

Sentiment score
7.7
Cisco ISE is generally stable, though some face issues during updates; reliability improves with proper configuration and recent versions.
Sentiment score
7.7
ExtremeCloud IQ is praised for stability, issues often resolved with updates; occasional problems don't significantly impact reliability.
The stability of Cisco Identity Services Engine (ISE) is poor for certain use cases, like authentication.
Cisco Identity Services Engine (ISE) is considered very reliable and stable.
 

Room For Improvement

Cisco ISE users face challenges with complexity, performance issues, integration, intuitive interface, documentation, and licensing concerns.
ExtremeCloud IQ needs interface improvements, clearer error descriptions, faster support, streamlined licensing, and enhanced security for better user experience.
Pricing can be more expensive compared to other vendors, and there is a significant price gap observed, which doesn't seem justified by some specific features.
Additionally, the product is vulnerable and has many bugs.
 

Setup Cost

Cisco ISE's pricing model is complex and costly, with subscription expenses, though discounts benefit larger clients.
ExtremeCloud IQ costs are high yet competitive, with AP prices ranging from $400-$1200 and licenses starting at $110.
Compared to other solutions like HPE ClearPass, Cisco is more costly, and the conversation suggests a possible forty percent price gap compared to competitors.
Cloud solutions are expensive, while on-prem setups with shared environments are cheaper but not effective.
 

Valuable Features

Cisco ISE offers robust security and ease of use, integrating AAA management with scalability and improved GUI, enhancing network control.
ExtremeCloud IQ delivers scalable cloud-based management with enhanced security, intuitive tools, and centralized control for efficient network deployment.
The solution is integrated with other Cisco devices and can offer automation for an organization, making deployments more dynamic and providing real-time visibility.
Cisco Identity Services Engine (ISE) is very good at device administration.
 

Categories and Ranking

Cisco Identity Services Eng...
Ranking in Network Access Control (NAC)
1st
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
141
Ranking in other categories
Cisco Security Portfolio (1st)
ExtremeCloud IQ
Ranking in Network Access Control (NAC)
11th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
75
Ranking in other categories
Network Management Applications (9th), Intrusion Detection and Prevention Software (IDPS) (20th)
 

Mindshare comparison

As of December 2024, in the Network Access Control (NAC) category, the mindshare of Cisco Identity Services Engine (ISE) is 28.8%, down from 31.6% compared to the previous year. The mindshare of ExtremeCloud IQ is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Access Control (NAC)
 

Featured Reviews

Bill Masci - PeerSpot reviewer
Helps across a distributed network, giving you a central way of authenticating everybody
A lot of people tell you the hardware requirements for ISE are pretty substantial. If you're running a virtual environment, you're going to be dedicating quite a bit of resources to an ISE VM. That is something that could be worked on. The upgrade process is not very simple. It's pretty time-consuming. If you follow it step by step you're probably going to have a good time, but there are still a lot of things that could be a lot more user-friendly from an administrator's perspective. [They could be] easing a lot of the issues that people have. Instead of just saying the best practice is to migrate to new nodes [what would be helpful] would be to make that upgrade process easier. The UI is a lot nicer in 3.0. It's pretty slow, but for the most part, it's easy to find what you're looking for, especially things like RADIUS live logs, TACACS live logs. From a troubleshooting perspective, it's really nice finding stuff. For setting up policies, from that perspective, it could be a little bit better looking.
KristianLarsen - PeerSpot reviewer
Helps resolve network-related issues quickly and is reasonably priced
The tool has both advantages and weaknesses because it has several pieces of software on which it has been working because of buyouts. The tool has several branches of software versions, and you can consolidate it into ExtremeCloud, but it also has the disadvantage that sometimes people can get issues because the software on the hardware is different than they expected, especially if it is not converted to the tool used. The tool has simplified things, but it also adds a complexity that sometimes stumps some users. In the future, I think the tool’s onboarding setup of a new tenant could be smoother or faster. I also think that they could provide a simpler setup for first-level support so that it can be easier for them to have a support dashboard that would help them. I am talking about customer support organizations, so you usually have a high turnaround, but you need to have something that is easier to use and where you don't need so much training.
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Top Industries

By visitors reading reviews
Educational Organization
27%
Computer Software Company
15%
Financial Services Firm
8%
Government
7%
Computer Software Company
16%
Educational Organization
10%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What do you like most about ExtremeCloud IQ?
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
 

Also Known As

Cisco ISE
Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
 

Learn More

 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Find out what your peers are saying about Cisco Identity Services Engine (ISE) vs. ExtremeCloud IQ and other solutions. Updated: December 2024.
824,168 professionals have used our research since 2012.