Try our new research platform with insights from 80,000+ expert users

ExtremeCloud IQ vs SolarWinds Network Configuration Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
ExtremeCloud IQ enhances productivity by simplifying management, stabilizing Wi-Fi, reducing costs, and offering quick deployment for business growth.
Sentiment score
7.2
SolarWinds Network Configuration Manager offers valuable automation and compliance features, enhancing ROI by reducing engineer reliance and improving issue resolution.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
 

Customer Service

Sentiment score
7.8
ExtremeCloud IQ offers efficient, responsive customer service with knowledgeable support, though some find documentation and resources lacking compared to competitors.
Sentiment score
6.6
SolarWinds Network Configuration Manager's support is generally satisfactory, but users desire faster response times and better ticket prioritization.
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
Technical support is limited but generally acceptable as we possess skilled personnel, making us less dependent on SolarWinds.
SolarWinds tech support is a strong point.
 

Scalability Issues

Sentiment score
8.0
ExtremeCloud IQ offers scalable, seamless network expansion with cloud-based architecture, supporting high-density and smaller-scale applications efficiently.
Sentiment score
7.6
SolarWinds Network Configuration Manager is highly scalable, supporting thousands of devices efficiently for varying enterprise sizes, despite past issues.
The product is scalable as SolarWinds increased its licensing capacity from supporting 12,000 devices to 48,000 devices with stack licenses.
 

Stability Issues

Sentiment score
7.6
ExtremeCloud IQ is stable, with minor firmware issues; updates improve reliability, with newer bands performing well and occasional reboots needed.
Sentiment score
7.6
Users praise SolarWinds NCM for stability and performance, but mention occasional issues from OS updates and system specifications.
It requires some time to update, which affects real-time management.
 

Room For Improvement

ExtremeCloud IQ needs improvements in UI, stability, performance, security, support, and pricing to meet user and market expectations.
SolarWinds requires improvements in report generation, compliance, AI features, integration, device support, interface, security, automation, and performance.
I needed deep details and more thorough resources.
Currently, there are limitations in performing tasks without logging into routers directly.
I would like to see more features in terms of wireless reporting and more historical information for client connectivity in SolarWinds Network Configuration Manager.
 

Setup Cost

ExtremeCloud IQ is competitively priced, offering flexible licensing and reasonable support costs, especially advantageous for educational institutions.
SolarWinds Network Configuration Manager offers reliable features with prices from $1,000-$30,000 yearly, despite initial setup challenges.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
The licensing costs of SolarWinds Network Configuration Manager are expensive, but considering its reliability, feature enhancements, and support, it is worthwhile.
 

Valuable Features

ExtremeCloud IQ excels with centralized management, AI analytics, seamless scalability, and integration with planning tools for efficient networking.
SolarWinds Network Configuration Manager automates backups, compliance, and upgrades while enhancing security and network performance with real-time insights.
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
The solution facilitates compliance reporting through an NCM module, effectively generating out-of-the-box reports on software vulnerabilities and outdated software versions.
Configuration pushing, upgrade capabilities, job backup, configuration backup, and real-time configuration change monitoring are highly beneficial features of SolarWinds Network Configuration Manager.
 

Categories and Ranking

ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
76
Ranking in other categories
Network Management Applications (10th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (19th)
SolarWinds Network Configur...
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Configuration Management (10th), Network Automation (4th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. ExtremeCloud IQ is designed for Network Management Applications and holds a mindshare of 2.8%, down 3.2% compared to last year.
SolarWinds Network Configuration Manager, on the other hand, focuses on Configuration Management, holds 1.3% mindshare, up 1.1% since last year.
Network Management Applications
Configuration Management
 

Featured Reviews

Sriman L - PeerSpot reviewer
One of the best cloud-based wireless solutions that helps manage multiple APs from a single dashboard across multiple locations
ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed. Sometimes, AP details, like the AP firmware and the AP hostname, are not updating properly because of a few bugs in the current version, which they might fix in the next version. Compared to the central and other cloud solutions, a couple of bugs still running on these portals need to be rectified. For ExtremeCloud IQ's next releases, I expect to get all the users and the events alerts. Also, if any AP goes down, I should be able to do some scheduled reports specific to the site because it is currently in beta. If any AP goes offline, that's an event. If you want to do the filter for a specific site event, we don't have that filter option. I expect specific site-level and category-level events and alert filters to get reports.
RajeshB - PeerSpot reviewer
Offers additional functionality, including warranty management
Setting up a solution involves configuring a server and a web console, which is straightforward. Network team coordination is necessary when applying it to devices. This involves creating device connection profiles and ensuring SNMP is enabled. Initially, there were challenges involved in this process, but once the setup was complete, operations proceeded smoothly. All network devices are automatically added to NPM during auto-discovery in SolarWinds Network Performance Monitor, including Network Configuration Manager features. Once configuration profile credentials are established in NCM, they are automatically deployed to all network devices. The solution is easy to use and deploy, although initial setup may require coordination and overcoming challenges.
report
Use our free recommendation engine to learn which Network Management Applications solutions are best for your needs.
842,690 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
10%
Comms Service Provider
8%
Manufacturing Company
8%
Computer Software Company
12%
Government
11%
Manufacturing Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What do you like most about ExtremeCloud IQ?
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What do you like most about SolarWinds Network Configuration Manager?
The configuration compliance aspect of SolarWinds Network Configuration Manager allows for easy comparison of configuration settings across branches, ensuring adherence to security guidelines and b...
What is your experience regarding pricing and costs for SolarWinds Network Configuration Manager?
With the new licensing model, NCM offers a significantly lower total cost of ownership (TCO). The node-based licensing now includes all features for each node, delivering greater value. This new m...
What needs improvement with SolarWinds Network Configuration Manager?
Further improvements in automation are needed. Currently, there are limitations in performing tasks without logging into routers directly, and we expect more comprehensive device control.
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
SolarWinds NCM
 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
United Lincolnshire Hospitals, Air Rarotonga, NetSuite, Thai AirAsia, REA Group, 335th Signal Command, Agilisys, Marine Expeditionary Force
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Management Applications. Updated: March 2025.
842,690 professionals have used our research since 2012.