Ruckus Cloudpath Reviews

Name: Ruckus Cloudpath
Brand: Ruckus
Rating: 3.9 (8 reviews)

3.9 out of 5

8 reviews
100% willing to recommend

What is Ruckus Cloudpath?

Cloudpath Enrollment System is a software/SaaS platform that delivers secure wired and wireless network access for BYOD, guest users and IT-owned devices. It streamlines getting devices on the network and secures every connection with powerful encryption. Cloudpath software gives you granular policy control over what network resources users can access. It lets you deliver a great end-user experience and virtually eliminates helpdesk tickets related to network access. Choose from cloud-based or virtualized on-premises deployment. Cloudpath software supports any user, any device, and any network infrastructure.

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Ruckus Cloudpath is the #10 ranked solution in top Network Access Control (NAC) solutions. PeerSpot users give Ruckus Cloudpath an average rating of 7.8 out of 10. Ruckus Cloudpath is most commonly compared to Cisco Identity Services Engine (ISE): Ruckus Cloudpath vs Cisco Identity Services Engine (ISE). Ruckus Cloudpath is popular among the large enterprise segment, accounting for 50% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 13% of all views.

Buyer's Guide

Network Access Control (NAC)

February 2025

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Featured reviews

Xander Janse Van Rensburg

Head Of Technical Services at Emtelle

The tool's most valuable features include the phenomenal functionality of DPSK. The ease of use, particularly when it is correctly set up, is remarkably simple. Tracking users is straightforward and dynamic. This allows us to identify where a user might encounter issues within the process. Its most valuable feature is CA certification. You cannot get access without this. The tool's device policy enforcement feature has had a positive impact on customer network security. Customers are now more at ease, knowing that their employees connect to a secure network, and unauthorized individuals cannot easily access the corporate network. Overall, it has positively influenced their security measures. The user experience when connecting to networks via Ruckus Cloudpath is seamless. I would highly recommend it to anyone in need of an onboarding system for multiple users. Whether you want to move away from the standard connection, Active Directory, or even free keys, it is a reliable choice. Additionally, the product's licensing is user-based, not device-based. This means that regardless of the number of devices, the licensing is per-user.

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MohamadShuaib

Senior Electrical Engineer at Khatib & Alami

The wireless devices are used to control access, transmit messages, and integrate with the main system. Messages during checkouts are passed through the Ruckus Wi-Fi wireless devices, which are integrated with the primary hotel system. I have found it easy to use with no significant issues once the small initial problems were resolved.

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Jan Bengtsen

IT-Architect infrastructure at SDC

I use Ruckus Cloudpath to handle all our APIs in our school. We currently have around 700 users, and it helps manage network scaling and user growth within our infrastructure Ruckus Cloudpath is effective for network security since it points out errors, especially when working with APIs. It is a…

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Ruckus Cloudpath mindshare

As of February 2025, the mindshare of Ruckus Cloudpath in the Network Access Control (NAC) category stands at 1.8%, down from 1.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Access Control (NAC)

Key learnings from peers

Last updated Feb 16, 2025

Valuable Features

Ruckus Cloudpath is valued for guest authentication, robust network access control, and ease of use. It supports self-provisioning, phenomenal DPSK functionality, and CA certification, enhancing network security. Users appreciate the device policy enforcement, seamless user experience, and user-based licensing. It effectively manages network security by identifying errors with APIs and integrates wireless devices within systems. Automation wizards facilitate setup, tracking users, and addressing potential issues effortlessly. Technical support is consistently helpful.

"Ruckus Cloudpath is very stable."
"Ruckus Cloudpath is effective for network security since it points out errors, especially when working with APIs."
"I have found it easy to use with no significant issues once the small initial problems were resolved."

Room for Improvement

Ruckus Cloudpath lacks features found in offerings from Aruba, UiPath, and Cisco ISE, such as mobile device management. Users desire better third-party integration, enhanced dashboards, and improved scalability. Physical product availability and complex setup processes also pose challenges. Multi-vendor support and in-depth logging are insufficient, and deployment efforts need enhancement.

"There is room for improvement in deployment. I would like to see more effort put into troubleshooting."
"There is room for improvement in deployment."
"The setup had a few initial small problems, however, everything was resolved and it is very good now."

Pricing

Ruckus Cloudpath pricing is user-based with competitive rates, around $700 for access points, often discounted. Annual licensing costs vary with deployment size, offering bundle options including support fees. While some find the pricing slightly high, others appreciate the licensing flexibility. Larger deployments benefit from reduced per-user cost. The tool is rated a seven out of ten in pricing, perceived as slightly above average but manageable for enterprises seeking a comprehensive solution.

"I would rate the tool's pricing as a seven on a scale of one to ten. Compared to others, it's not overly expensive, but it does come with a cost. Since it's a licensed-based product, it can become expensive, especially if there is a need for additional licenses."
"The pricing is a little bit high."
"The cost was somewhere around $700 for the access points, however, there was a discount."

Popular Use Cases

Ruckus Cloudpath is primarily utilized for managing network access control, BYOD, and guest services across various environments like retail warehouses, schools, universities, and hotels. It supports Wi-Fi access, device authentication, API management, and network scaling. Users appreciate its ability to integrate with Active Directory and deploy DPSKs for secure, certificate-based authentication, making it suitable for educational institutions, corporate settings, and dynamic environments seeking reliable and scalable connectivity.

Service and Support

Users express satisfaction with Ruckus Cloudpath customer service and support, highlighting its helpful and responsive technical aid. Many praise the white glove service for its efficiency and seamlessness, coupled with attentive support from their headquarters team. Ruckus support consistently addresses issues promptly, often engaging engineers within fifteen minutes. Time differences do pose challenges for some, yet the overall service and support earn high ratings, often between eight and nine out of ten.

Deployment

The initial setup of Ruckus Cloudpath is often described as straightforward, although complexities can arise with CA certification and LDAP integration. On-premises installations present more challenges than cloud-hosted instances. Deployment typically takes a few hours to several days based on customer requirements. Some users experienced minor initial issues that were resolved. Preparation with customers is crucial, and deployment may require a cloud specialist, system administrator, and network administrator.

Scalability

Ruckus Cloudpath is scalable, with users varying in large numbers across deployments. Its design supports enterprise environments, handling hundreds to thousands of users. In some cases, customers have over 13,000 users, though the scalability rating is often between seven and eight on a ten-point scale. Some consider scalability optimal for expanding use, while suggestions exist for further improvements. Ruckus Cloudpath can effectively support diverse organizational needs like universities with multiple departments and services.

Stability

Users find Ruckus Cloudpath to be stable, offering consistent performance. They appreciate regular quarterly software upgrades. While a few mention issues with SSL certificates, others highlight reliability, rating stability between eight and ten out of ten. No major functionality disruptions are reported, and it consistently meets customer needs.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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