Ruckus Cloudpath Reviews

Name: Ruckus Cloudpath
Brand: Ruckus
Rating: 4.0 (6 reviews)

4.0 out of 5

6 reviews
100% willing to recommend

What is Ruckus Cloudpath?

Cloudpath Enrollment System is a software/SaaS platform that delivers secure wired and wireless network access for BYOD, guest users and IT-owned devices. It streamlines getting devices on the network and secures every connection with powerful encryption. Cloudpath software gives you granular policy control over what network resources users can access. It lets you deliver a great end-user experience and virtually eliminates helpdesk tickets related to network access. Choose from cloud-based or virtualized on-premises deployment. Cloudpath software supports any user, any device, and any network infrastructure.

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Ruckus Cloudpath is the #11 ranked solution in top Network Access Control (NAC) solutions. PeerSpot users give Ruckus Cloudpath an average rating of 8.0 out of 10. Based on the analysis of the 6 most recent Ruckus Cloudpath reviews, the overall sentiment is positive, with a sentiment score of 6.4. (Among the lowest in the category). Ruckus Cloudpath is most commonly compared to Cisco Identity Services Engine (ISE): Ruckus Cloudpath vs Cisco Identity Services Engine (ISE). Ruckus Cloudpath is popular among the large enterprise segment, accounting for 50% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 13% of all views.

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Network Access Control (NAC)

October 2024

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Featured reviews

Xander Janse Van Rensburg

Head Of Technical Services at Emtelle

The tool's most valuable features include the phenomenal functionality of DPSK. The ease of use, particularly when it is correctly set up, is remarkably simple. Tracking users is straightforward and dynamic. This allows us to identify where a user might encounter issues within the process. Its most valuable feature is CA certification. You cannot get access without this. The tool's device policy enforcement feature has had a positive impact on customer network security. Customers are now more at ease, knowing that their employees connect to a secure network, and unauthorized individuals cannot easily access the corporate network. Overall, it has positively influenced their security measures. The user experience when connecting to networks via Ruckus Cloudpath is seamless. I would highly recommend it to anyone in need of an onboarding system for multiple users. Whether you want to move away from the standard connection, Active Directory, or even free keys, it is a reliable choice. Additionally, the product's licensing is user-based, not device-based. This means that regardless of the number of devices, the licensing is per-user.

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Bilal Latif

Assistant Technical Manager at Netsoft-Solutions

Our company is the only distributor in Pakistan and we integrate the solution for customers. We are in the middle of our first deployment at a university. The solution has good features for authentication and policies. Users can self-provision devices for network access via their logins. The…

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accountm237963

Account Manager at a computer software company with 11-50 employees

We're a reseller. I'm not sure which level. They've got different levels usually, however, we've been doing a good bit with Ruckus. Not a huge amount - just a good amount with Ruckus and especially in the wireless area. Now, the switches are starting to come into play with us. With Cisco, we've been a partner and we're not at a super high level with Cisco. We're a small company. That said, they give some TLC, to an extent, and sometimes we'll get leads from them. They're a good partner and we can get some good discounts when we register for our customers. I would give them a rating of about an eight out of ten. It's not quite Cisco, however, it's excellent in general.

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Ruckus Cloudpath mindshare

As of November 2024, the mindshare of Ruckus Cloudpath in the Network Access Control (NAC) category stands at 1.8%, down from 1.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Access Control (NAC)

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

Ruckus Cloudpath offers robust features like guest authentication, port-string, and network access control. It excels in ease of use, automation wizards, and self-provisioning devices. The DPSK functionality is praised for simplicity. Users appreciate CA certification as a crucial access feature and device policy enforcement for enhanced security. The seamless network connection experience benefits multiple users. Licensing is user-based, facilitating cost management. Ruckus support is helpful and responsive, enhancing the user experience.

"The tool's most valuable features include the phenomenal functionality of DPSK. The ease of use, particularly when it is correctly set up, is remarkably simple. Tracking users is straightforward and dynamic. This allows us to identify where a user might encounter issues within the process."
"The ease of use is great, and the automation wizards can do a lot."
"The solution has good features for authentication, policies, and allowing users to self-provision devices for network access via their logins."

Room for Improvement

Ruckus Cloudpath needs enhancements in mobile device management and seamless third-party integration. Customers seek more detailed dashboard information and improved scalability. Complexity in the setup process and allocation challenges due to scarce physical products pose difficulties. Users desire multi-vendor support and comprehensive logging functionalities.

"The tool needs to support multi-vendor environments. Currently, my experience with it has been primarily within Ruckus environments. However, I haven't explored it for multi-vendor scenarios. It would be great to see newer builds that are multi-vendor capable of full integration."
"The scalability could be better."
"The setup process is a bit complex."

Pricing

Ruckus Cloudpath pricing is user-based, with discounts available for larger deployments, leading to a lower cost per user. Customers find the initial costs, including around $700 for access points, reasonable, although pricing is considered somewhat high. Annual licensing and support fees are additional expenses. Rated seven out of ten, the solution is competitive compared to other options, with costs varying by deployment size. Access to online pricing and possible discounts can benefit enterprise buyers.

"I would rate the tool's pricing as a seven on a scale of one to ten. Compared to others, it's not overly expensive, but it does come with a cost. Since it's a licensed-based product, it can become expensive, especially if there is a need for additional licenses."
"The pricing is a little bit high."
"The cost was somewhere around $700 for the access points, however, there was a discount."

Popular Use Cases

Ruckus Cloudpath is primarily used for BYOD network access control. It supports guest services, WiFi access in retail warehouses, and large educational institutions with multiple sites. It aids in user onboarding with certificate-based authentication, integrating with Active Directory for seamless connectivity. It's employed by distributors for deployment in diverse environments like universities and drilling units, allowing control of device connections through dynamic DPSKs. Users benefit from its support in customer education and employee network enrollment.

Service and Support

Ruckus Cloudpath customer service and support are highly rated for technical and administrative assistance. Their team is responsive, available, and helpful, making processes seamless with their white glove service. Peace of mind is valued due to enhanced security. Despite time zone challenges, users are satisfied, particularly appreciating prompt responses to critical issues. Support is based on annual contracts, and Ruckus is rated highly, standing out compared to other vendors.

Deployment

Users find Ruckus Cloudpath's initial setup generally straightforward, particularly in cloud instances. On-premises setups can be complex, often taking two days, especially with CA certification and LDAP integration challenges. Preparation and technical expertise in cloud, system, and network administration are vital. Configuration differs between on-premise and cloud; contacting Ruckus for cloud service is easier, while on-premise requires setting up a virtual machine host. Deployment time varies with customer needs.

Scalability

Ruckus Cloudpath is considered scalable by many users who are planning expansion. It supports enterprise environments with hundreds of users, yet some suggest room for improvement. Customers include large institutions with varying user demands, ranging from hundreds to thousands of connections. Some rate its scalability between seven and eight out of ten. Users find it effective for managing large deployments in educational and other sizable settings, showing potential for further growth and onboarding.

Stability

Ruckus Cloudpath is highly stable, with frequent software upgrades provided quarterly. Users report occasional minor issues with SSL certificates but generally find the system reliable. Many rate its stability between nine and ten out of ten, noting no major downtime or loss of functionality. It consistently meets customer requirements, establishing itself as a dependable choice.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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