Ruckus Cloudpath Reviews

Name: Ruckus Cloudpath
Brand: Ruckus
Rating: 3.9 (9 reviews)

3.9 out of 5

9 reviews
100% willing to recommend

What is Ruckus Cloudpath?

Cloudpath Enrollment System is a software/SaaS platform that delivers secure wired and wireless network access for BYOD, guest users and IT-owned devices. It streamlines getting devices on the network and secures every connection with powerful encryption. Cloudpath software gives you granular policy control over what network resources users can access. It lets you deliver a great end-user experience and virtually eliminates helpdesk tickets related to network access. Choose from cloud-based or virtualized on-premises deployment. Cloudpath software supports any user, any device, and any network infrastructure.

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Ruckus Cloudpath is the #11 ranked solution in top Network Access Control (NAC) solutions. PeerSpot users give Ruckus Cloudpath an average rating of 7.8 out of 10. Ruckus Cloudpath is most commonly compared to Cisco Identity Services Engine (ISE): Ruckus Cloudpath vs Cisco Identity Services Engine (ISE). Ruckus Cloudpath is popular among the large enterprise segment, accounting for 48% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 16% of all views.

Buyer's Guide

Network Access Control (NAC)

April 2025

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Featured Ruckus Cloudpath reviews

Xander Janse Van Rensburg

Head Of Technical Services at Emtelle

The tool's most valuable features include the phenomenal functionality of DPSK. The ease of use, particularly when it is correctly set up, is remarkably simple. Tracking users is straightforward and dynamic. This allows us to identify where a user might encounter issues within the process. Its most valuable feature is CA certification. You cannot get access without this. The tool's device policy enforcement feature has had a positive impact on customer network security. Customers are now more at ease, knowing that their employees connect to a secure network, and unauthorized individuals cannot easily access the corporate network. Overall, it has positively influenced their security measures. The user experience when connecting to networks via Ruckus Cloudpath is seamless. I would highly recommend it to anyone in need of an onboarding system for multiple users. Whether you want to move away from the standard connection, Active Directory, or even free keys, it is a reliable choice. Additionally, the product's licensing is user-based, not device-based. This means that regardless of the number of devices, the licensing is per-user.

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Mohammad Abdur Rahim Sarker

Technical Consultant - Bangladesh, Nepal & Bhutan at Redington Distribution Pte Ltd.

Our primary use case for Ruckus Cloudpath is within the hospitality industry and educational institutions, such as large hotels and universities. We implemented the solution in the infrastructure to provide services to customers and students. Specifically, we use it in premises like student labs…

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MohamadShuaib

Senior Electrical Engineer at Khatib & Alami

The wireless devices are used to control access, transmit messages, and integrate with the main system. Messages during checkouts are passed through the Ruckus Wi-Fi wireless devices, which are integrated with the primary hotel system. I have found it easy to use with no significant issues once the small initial problems were resolved.

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Ruckus Cloudpath mindshare

As of April 2025, the mindshare of Ruckus Cloudpath in the Network Access Control (NAC) category stands at 1.9%, up from 1.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Access Control (NAC)

Key learnings from peers

Last updated Apr 13, 2025

Valuable Features

Ruckus Cloudpath offers valuable features such as robust guest authentication, network access control, and user self-provisioning. Its ease of use and automation wizards enhance user experience. DPSK functionality, CA certification, and device policy enforcement improve network security. Multi-factor authentication and WPA enterprise connection add to secure access, with user-based licensing allowing flexibility. Users find its technical support helpful, its reliability notable, and its seamless, uninterrupted service beneficial for network management.

"The most valuable features of Ruckus Cloudpath include its long-range capabilities, smooth and uninterrupted service, and reliability."
"Ruckus Cloudpath is very stable."
"Ruckus Cloudpath is effective for network security since it points out errors, especially when working with APIs."

Room for Improvement

Ruckus Cloudpath lacks features in mobile device management and requires enhanced multi-vendor support. Users find the setup process complex, and improvement is needed in scalability and deployment. Better integration with third-party solutions and enhanced logging capabilities are sought. More detailed dashboard information is desired, while API features and automation should be improved for better troubleshooting. Users face challenges with product availability and prefer a more efficient allocation process.

"Ruckus Cloudpath needs more API features and enhanced automation capabilities."
"There is room for improvement in deployment. I would like to see more effort put into troubleshooting."
"There is room for improvement in deployment."

Pricing

Ruckus Cloudpath pricing is user-based with yearly licensing fees and additional support costs. Costs can vary, with discounts available for larger deployments, making per-user pricing more favorable. While prices are perceived as being on the higher side, with ratings around seven to eight on a scale of ten, some users find it competitively priced due to the quality offered. The initial setup for access points can be around $700, often subject to discounts.

"I would rate the tool's pricing as a seven on a scale of one to ten. Compared to others, it's not overly expensive, but it does come with a cost. Since it's a licensed-based product, it can become expensive, especially if there is a need for additional licenses."
"The pricing is a little bit high."
"The cost was somewhere around $700 for the access points, however, there was a discount."

Popular Use Cases

Organizations utilize Ruckus Cloudpath as a network access control for various environments, including retail warehouses, schools, universities, and hotels. It supports BYOD, guest services, and WiFi management, integrating with network elements like Cisco Meraki. It aids in device authentication, employee onboarding, and secure guest access using DPSKs and certificate-based credentials. IT departments appreciate its compatibility with systems such as Active Directory, enabling efficient network scaling and device connectivity across multiple sites and dynamic user environments.

Service and Support

Ruckus Cloudpath's customer service and support receive positive feedback for being helpful, responsive, and effective. Users appreciate the technical support, described as available and efficient, often resolving issues quickly. The team is noted for providing a smooth experience despite time zone challenges. Recommendations include their white glove service for seamless integration. Ratings range from eight to nine out of ten, reflecting a high level of satisfaction with the support provided. The company's support is considered among the best.

Deployment

Many users found Ruckus Cloudpath's initial setup straightforward, though new users faced some complexities. Factors like CA certification and LDAP integration caused challenges, yet preparation ensured smoother deployments. Cloud setups are easier compared to on-premises installations. The setup doesn't require installing clients or agents. Deployment times vary by requirements, with cloud installations quicker than on-premise. Technical staff, including a cloud specialist, system and network administrators, are crucial for successful deployment.

Scalability

Ruckus Cloudpath is regarded as scalable by users, suitable for enterprise environments with various user numbers. Organizations, including universities, utilize it to allow internet access for different services. Scalability ratings typically fall between seven and eight out of ten. With active deployments involving thousands of users, some entities actively expanding its deployment indicate confidence in its ability to support growth, although there is room for scalability improvements.

Stability

Users consider Ruckus Cloudpath to be stable, rating stability between eight and ten out of ten. It reliably meets customer requirements with no reported downtime or major issues. Software is updated quarterly, although some mention bugs in the SSL certificate and its duration. Despite this, Ruckus Cloudpath is still viewed as very reliable and dependable.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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