Saviynt is an intelligent, cloud-first identity governance & access management solution. The solution is designed to help organizations quickly scale cloud initiatives and solve security and compliance challenges. Saviynt offers identity governance, granular application access, cloud security, and privileged access to secure your company’s ecosystem and provide a seamless user experience.
Saviynt's valuable features include:
Saviynt needs improvement in several areas, including the stability of the connection (downtime reducing), adding more capabilities to the rest API (increasing the number of logs available) and implementing a server monitoring feature. Users also want more customization options and easier management of exceptions. The certification process and job services could also be improved. There are concerns about the performance and functionality of the product, as well as the customer support. Custom application integration is also complex, and there are limited plugins available.
The reviewer thinks they have benefited from their investment in Saviynt, but they are unable to measure the exact return on investment.
Saviynt is pricier than other SaaS products due to its advanced capabilities. Extra costs may apply for additional features and logins. The licensing cost is based on a per-user or per-identity basis, and it is considered quite expensive.
Saviynt is a flexible tool used for identity and governance management, which includes onboarding and offboarding employees and contractors, granting access based on department and employee type, and handling third-party identities. It is also used for authentication and access management, running analytical reports, and as a global access request platform. The tool takes care of all access-related tasks and is used for data provisioning and certification for onboarding applications.
Saviynt's customer service and support have been mixed based on reviews. Some have had bad experiences with technical support, with delays and slow response times. However, others have found the team to be helpful and responsive, especially with integrating with other tools.
The initial setup for Saviynt varies depending on the organization's complexity and the need for networking and firewall settings. It can range from being easy and straightforward to more difficult and time-consuming. However, if everything is set up correctly, deployment can be completed in just a few hours. The product is a SaaS, which makes implementation easier, but finding experienced users can be a challenge.
Saviynt has good scalability and can be easily implemented for various numbers of users, from 5000 to 750,000. It works well for medium-sized clients and can connect to other SaaS products. The tool is on the cloud, which contributes to its scalability, and performance-wise, it's fine. It can be gradually onboarded for specific users or contractors, and it reads well even during peak user times.
Users generally agree that the stability of Saviynt is satisfactory and has improved over time. It is considered one of the most reliable products available. The solution's stability is largely dependent on its database and architecture, but overall, there are no major concerns with its stability or downtime.
Saviynt Features
Saviynt has many valuable key features. Some of the most useful ones include:
Saviynt Benefits
There are several benefits to implementing Saviynt. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Saviynt users.
An Identity and Access Management Specialist at a non-tech company states, "The dedicated Freshdesk platform is a user community and a step in the right direction for offering learning resources. Saviynt has a lot of potential with many features available for users."
A Principal Consultant at a tech services company says, "It's a highly functional system and a very well rounded solution. The onboarding of applications is solid. Their user access reviews are very good. Their role-based model and their identity life cycle stuff are solid.”
PeerSpot user Amimesh A., Senior Associate at a tech services company, mentions, “The most valuable feature is the ease of implementation. This product works well out of the box and if you don’t want to do a lot of configuration then this is the best tool. The reporting features are good.”
Irappa H., Manager at a computer software company, comments, “The most valuable features are the workflows and certification.”
Shell, McKesson, Kimberly-Clark, Ingram Micro, Intermountain Health Care, Forterra, CoreLogic