SEEBURGER Business Integration Suite Reviews

Name: SEEBURGER Business Integration Suite
Brand: Seeburger
Rating: 4 (37 reviews)

4.2 out of 5

37 reviews
95% willing to recommend

753 followers

What is SEEBURGER Business Integration Suite?

With SEEBURGER’s experienced team behind you, and SEEBURGER BIS as the foundation of your hybrid integration strategy, you’re prepared for whatever comes your way – even as your business gains complexity and integration requirements increase.

Get the SEEBURGER Business Integration Suite Buyer's Guide and find out what your peers are saying about SEEBURGER Business Integration Suite, Microsoft Azure API Management, Apigee and more!

SEEBURGER Business Integration Suite is the #7 ranked solution in top Business-to-Business Middleware solutions, #12 ranked solution in top Integration Platform as a Service providers, #14 ranked solution in top Managed File Transfer (MFT) solutions, and #23 ranked solution in top API Management solutions. PeerSpot users give SEEBURGER Business Integration Suite an average rating of 8.4 out of 10. SEEBURGER Business Integration Suite is most commonly compared to Microsoft Azure API Management: SEEBURGER Business Integration Suite vs Microsoft Azure API Management. SEEBURGER Business Integration Suite is popular among the large enterprise segment, accounting for 71% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 17% of all views.

Buyer's Guide

SEEBURGER Business Integration Suite

October 2024

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Helped 814,763 peers since 2012

Featured reviews

Choon Hwa Khoh

Head of Product Test at ams AG

We primarily use the solution for content conversion and file transfers. There are no programming skills needed. It's easy to configure. The features are great. They have a lot of them. The solution can scale. It is stable and reliable. We have not had any issues. Technical support has been…

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VARUNKUMAR

Mgr Value Chain Integration/EDI at a non-tech company with 10,001+ employees

At this moment, everything is working fine. When we are talking to them, when we are trying to bring all this mapping in-house, right now, SEEBURGER is doing everything for us. However, when we are thinking of going onto the cloud, so they are not using any of AWS or Azure which are more stable. They have their own private cloud. That's the reason we did not go ahead with managing everything by ourselves or moving into the cloud. They said that they're going to be doing it within the next two years, having access to Azure and AWS. That would be something we would like to see.

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AndrewHill

Integration Team Lead at Wincanton

We now have everything on a single system, which is nice. We got rid of a lot of the legacy, although we now have a legacy SEEBURGER system. The solution's capabilities in fulfilling our existing B2B integration requirements are brilliant. Among our multiple customers we connect to SAP systems, JDE, all the various ERPs that you can possibly get, Oracle procurement systems, etc. We haven't come across anything yet — and customers are trying to trip us up — that we can't do. Using the solution, we've created our own processes such that we have our own building blocks. That has made it a lot quicker to deploy interfaces. I would estimate our efficiency has increased by 50 percent as a result. I don't know if the solution has saved us money, but it has given greater capabilities and therefore we can make more money because we are able to connect to different customers' systems.

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SEEBURGER Business Integration Suite mindshare

Product category:

As of November 2024, the mindshare of SEEBURGER Business Integration Suite in the Business-to-Business Middleware category stands at 10.2%, up from 8.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Business-to-Business Middleware

Key learnings from peers

Last updated Sep 17, 2024

Valuable Features

SEEBURGER Business Integration Suite offers reliability, flexibility with multiple protocols, effective message tracking, and comprehensive automation features. Its ease of use, robust adapter and mapping capabilities, strong customer support, and extensive integration options are highly valued. The platform supports various workflows, provides real-time data insights, and integrates well with SAP. Its stability and scalability are appreciated, along with the ability to handle complex API transformations and real-time monitoring. The tool helps reduce costs, increases efficiency, and improves compliance.

"SEEBURGER Business Integration Suite is a highly stable solution that offers rich features for our B2B integration."
"The tool's performance doesn't get affected by transformation loads. You can write any number of rules, filtering criteria, transformations, etc."
"It is stable and reliable. We have not had any issues."

Room for Improvement

SEEBURGER Business Integration Suite's error-tracking is insufficient, with generic messages often in German. Training is inadequate and consulting answers are inconsistent. Frequent patches require extensive retesting. Integration between tools is not seamless. GUI, API connectivity, and monitoring need enhancements. The user interface is confusing and documentation requires improvement. Users seek more self-sufficiency and better alignment on a global scale. Cost models differ between Europe and the USA, and updates on cloud hosting with Azure and AWS are anticipated.

"The solution's documentation is not up to the mark and needs to be improved."
"SEEBURGER Business Integration Suite does not have an end user or subscriber console which can show the traffic status."
"I find the solution quite confusing to use, especially when looking at the tree structure."

ROI

SEEBURGER Business Integration Suite enhances efficiency by automating tasks and improving data integration. Users reported cost savings, reduced complexity, and consolidation of integration platforms. The suite bolstered trading partner onboarding and improved internal and intercompany processes like warehouse transfers and stock control. Some users saw savings in time and money due to less downtime. Companies noted an increase in efficiency by 30 percent and realized returns in processing orders and support cost savings.

Pricing

SEEBURGER Business Integration Suite pricing varies depending on modules and usage. Annual costs can range from £19,000 per message to £120,000 for support. Licensing covers CPU and module usage with maintenance at 20%. Onboarding new partners incurs additional costs. Professional services are extra and can be used for critical projects. Flexible options allow starting small and growing. Comparably priced with IBM Sterling and Axway, the costs can be mid-tier or lower than high-end providers like TIBCO.

"I've heard that the solution is cheaper when compared to other products in the market."
"We pay for a maximum number of setups, then we pay per customer map, and we pay maintenance on each one of those. BIS provides the flexibility to pay as you grow. The price of each customer map is €200 and the hourly rate for maintenance is fairly reasonable."
"I have had exposure to other big vendors over the years and would have to say the pricing is pretty typical. They all fall into a common pricing range, at least the bigger vendors: Axway, IBM Sterling, Globalscape, and SEEBURGER. They all fall into that mid-tier pricing. So, SEEBURGER is commensurate with other large integration vendors operating in this space. Maybe it is lower than some of the really high-end ones. You can get some of these high-end transactional messaging integration systems, like TIBCO, that tend to be kind of on a higher echelon of pricing. I would say SEEBURGER is more mid-level."

Popular Use Cases

Primary uses of SEEBURGER Business Integration Suite include EDI transactions such as purchase orders, invoices, credit memos, and shipment notifications. Companies use it for B2B communication, application integration, secure file transfers, and development tools to translate SAP IDocs to EDI messages. It is implemented on-premise, hybrid, or cloud-hosted, serving industries like logistics, automotive, and suppliers. Organizations handle 800,000 processes weekly, ensuring real-time, 24/7 business operations.

Service and Support

SEEBURGER Business Integration Suite's customer service and technical support vary in responsiveness and expertise. Some users report quick, accurate assistance, while others experience delays, especially with customized solutions. The transition from personalized support to a helpdesk model has lost some familiarity, though it brings technical expertise. Many appreciate their responsiveness and willingness to address issues, even if there are occasional frustrations with repeated explanations or upgrade requirements. Generally, users find the support competent and proactive in resolving issues.

Deployment

Users experienced varied durations for deployments, ranging from one month to nine months. They encountered complexities, especially when migrating from older versions or different systems. Despite challenges, particularly in transforming mappings and configuring protocols, new tools and wizards in recent versions have simplified setups. Troubleshooting and support were noted as efficient. Users appreciated the ease of patch updates and proactive planning meetings with SEEBURGER’s team to ensure smooth transitions.

Scalability

SEEBURGER Business Integration Suite handles increasing volume well and supports horizontal and vertical growth, with multiple instances for different regions and functions. It integrates deeply with internal processes, accommodates new partners efficiently, and offers robust on-premise and cloud versions. Users value its capability to distribute workloads across nodes and appreciate its flexibility. Despite some initial challenges, users find its scalability superior to other systems. The system supports frequent updates, maintaining strong performance and security.

Stability

SEEBURGER Business Integration Suite is reported as very stable with no significant outages. Users appreciate its consistent performance, minimal downtime, and robust functionality. Stability is enhanced by features like Active-Active clustering, which ensures continuous operation even during updates. Users note that the system often maintains 99.5% to 100% uptime, with issues typically attributed to infrastructure rather than the software. Additionally, system enhancements and continuous improvements contribute to its reliability, making it a dependable choice for integration needs.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our SEEBURGER Business Integration Suite Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Manufacturing Company

17%

Computer Software Company

14%

Financial Services Firm

14%

Logistics Company

Transportation Company

Retailer

Insurance Company

Healthcare Company

Construction Company

Wholesaler/Distributor

Real Estate/Law Firm

Energy/Utilities Company

Media Company

Government

Non Profit

University

Educational Organization

Consumer Goods Company

Comms Service Provider

Pharma/Biotech Company

Outsourcing Company

Marketing Services Firm

Hospitality Company

Compare SEEBURGER Business Integration Suite with alternative products

Learn more about SEEBURGER Business Integration Suite

SEEBURGER Business Integration Suite (BIS) is a unified, agile, secure and scalable platform that solves integration challenges across your business and ecosystem, so that you can make valuable connections between clouds, applications and people.

Our platform provides integration across all scenarios, including B2B/EDI, MFT, API and ERP on-premises, in the cloud and hybrid, in addition to expert support that is unmatched in the industry for your simplest to your most complex integrations.

Your APIs are likely multiplying quickly, and if you’re looking for a solution to manage, secure and scale them properly, you get all of the benefits and less of the hassle with our API Management toolkit.

Bring us your toughest B2B/EDI challenges. We help with difficult onboarding and partner connections, and will save you time and effort to complete complex projects. We make B2B easy with pre-packaged, re-usable content and automation capability, so your team can make the connection, and move on to the next mission.

Simplify your workload with our iPaaS solution. SEEBURGER iPaaS enables your team to save man-hours connecting data, applications and systems, by letting us handle all the time-consuming platform operations. We cover maintenance, updates, security, scalability and more.

Did you know that without managed file transfer (MFT), your company is at greater risk for a data breach? It’s as simple, and as dangerous, as that. The security and control you get with our centralized, easy-to-use solution ensures less risk for the company, and more sleep at night for you.

Our customers say it best! Check out our reviews you’ll see that SEEBURGER’s rock-solid, built-from-the-ground-up platform, is combined with an expert team, and stellar service. We power your connections, future-proof your vision and give you a competitive edge.

SEEBURGER Business Integration Suite was previously known as SEEBURGER BIS.