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IBM Sterling B2B Integration Services vs SEEBURGER Business Integration Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Sterling B2B Integratio...
Ranking in Business-to-Business Middleware
5th
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
SEEBURGER Business Integrat...
Ranking in Business-to-Business Middleware
7th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
37
Ranking in other categories
Managed File Transfer (MFT) (14th), API Management (23rd), Integration Platform as a Service (iPaaS) (11th)
 

Mindshare comparison

As of February 2025, in the Business-to-Business Middleware category, the mindshare of IBM Sterling B2B Integration Services is 14.3%, up from 10.7% compared to the previous year. The mindshare of SEEBURGER Business Integration Suite is 9.8%, up from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware
 

Featured Reviews

Joshua Rule - PeerSpot reviewer
Comes with real-time integration suite and best security
We use the product in an integrated environment where the client needs a variety of different file transfer protocols as well as an integrated file translation service IBM Sterling B2B Integration Services offers the best security.  The product's most valuable feature is the real-time…
VARUNKUMAR - PeerSpot reviewer
Great end-to-end integration, data mapping, and communication protocols
At this moment, everything is working fine. When we are talking to them, when we are trying to bring all this mapping in-house, right now, SEEBURGER is doing everything for us. However, when we are thinking of going onto the cloud, so they are not using any of AWS or Azure which are more stable. They have their own private cloud. That's the reason we did not go ahead with managing everything by ourselves or moving into the cloud. They said that they're going to be doing it within the next two years, having access to Azure and AWS. That would be something we would like to see.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's most valuable feature is the real-time integration suite."
"We are able to monitor all B2B messages, and we are able to see or track each message on it from an error perspective. That's a good side of it. It is working well, and we're able to do our current job."
"They have best-in-class, quality support."
"The solution is extremely scalable."
"They have multiple features for each kind of task and issue. The company has different channels to give information to the administration. Security and integration capabilities are also important. This product has helped to replace a lot of other solutions, saving time and cost."
"We use Message Tracking, which is a very good feature. Message Tracking has about 300 to 400 business people who can find documents and ask the integration team about them. For example, they looking for a document that the vendor or trading partner tells them that they sent, but they don't see it in the ERP system yet. So, they go to SEEBURGER Message Tracking, which can tell them if we received it already from the outside and what happened, e.g., if it went to SEEBURGER BIS or if it's already in the ERP system. It's a very simple tool to use. They also can use that tool to see the source document."
"Among the most valuable features are the EDI translator and a lot of the components which enable creating compliance sets. Having something standard out-of-the-box and being able to use that has been a huge benefit for us."
"When orders come in they go into our ERP system directly, so there is integration there."
"The solution's capabilities in fulfilling our existing B2B integration requirements are brilliant. Among our multiple customers we connect to SAP systems, JDE, all the various ERPs that you can possibly get, Oracle procurement systems, etc. We haven't come across anything yet — and customers are trying to trip us up — that we can't do."
"Another aspect that we employed in the last year-and-a-half has been their CMA platform component, which hooks to the SEEBURGER Business Integration Suite (BIS) front end. We've been able to set up an automatic testing process for our partners."
"SEEBURGER has helped us to enable digital business transformation. Every time we add a new customer, there is a digital footprint. This is no longer a manual process."
"I like that the tool has all the adapters — all the possible protocols that are in the industry. You pay for those adapters but at least it's all in one package. You don't have to get another tool or application to support another partner."
"It used to take half an hour to move one file from one location to another. Now, it takes 10 minutes."
 

Cons

"They can improve APIs because they are still lagging behind in API connectivity. With non-API connectivity, they're market leaders, but API connectivity, they're still in the immature space."
"It can be now classified as a legacy system because there are no more updates. From what I know, there will be no updates for the current version, which is an issue. Therefore, we are looking for a compatible new software that we can use. We're currently researching what is there in the market. We would consider something that would give us better speed on our current processor. There is also room for improvement in terms of its scalability and GUI. It is an old system, and its scalability can be improved. Its GUI can also be more appealing."
"Onboarding on the solution is complex. It's hard to onboard partners and customer suppliers. It's one aspect that is not that straightforward."
"The only weaknesses they have different governance for each task and different channels for communication which are hard to maintain. The relation of the company with other companies can be improved. We have a lot of customers who this platform for the interchange of information which can also be improved. The compliance information about banks can also be updated."
"There are some aspects at the front, the actual queries that you use, that could be improved. They're all very minor to be honest."
"The solution's documentation is not up to the mark and needs to be improved."
"There might be some improvements they could make to the portal, but they're not anything that stops me from working."
"A true debugger that allows you to step through the process would be a good improvement. Right now, we are limited to reading the log file generated by the test screen in Mapping Designer."
"We are a little locked in with understanding the errors that we receive. We are working with their support to prevent these issues when they come into the database. We use a SQL database and believe they can do better when it comes working with large databases. We have had few instances where the system is hanging, which are most likely from the database. We are working with their support to find out the problem and fix their system. We have tried to use their notification system to prevent these issues, but they need to improve their monitoring system."
"The product is not integrated very well with different cloud providers. We did work with the vendor to build a solution for Amazon, but there is no solution for other cloud providers like Google or Azure. The vendor needs to create adapters so that if we have a requirement to transfer data from our data center to another cloud, outside of Amazon, we would be delighted with that."
"The integration is not so excellent. While I'm not saying there is a problem, there is no pattern. When we start a new project, we have to work with new people and processes every time. The technical side of their system is very good, but their change process is not repeatable. It needs to be rebuilt each time."
"The initial setup is not the straightforward. It took couple of months for us to set up."
 

Pricing and Cost Advice

"Pricing is a little bit on the higher side because they give you the best support. Out of ten, I would rate pricing at seven or eight."
"They have a good pricing system, in relation to powerful features."
"The tool is expensive because of its rich features."
"The way they have their licensing structure set up, they have a lot of different modules. For us, we did not really know if we were licensed for certain things or not. We had to reach out to them multiple times to tell them that we were looking for this or that capability. We had to buy licenses for different things at different points in time, not knowing that we could have it bundled initially."
"Pricing, compared to the tool that we had earlier, is cheaper."
"It has a very goofy pricing model in the sense that they have so many components and it's not very clear what components you require to do your work. When you ask for that, you learn that there's a surcharge for them. It's not that you buy a product and you can use all the compatibilities. They have all these different bits and pieces of it and you have to pay extra for all those things."
"The cost-based model is slightly different now in SEEBURGER Business Integration Suite (BIS). They changed the licensing, based on adapters and other things. In the old style of licensing, the whole suite was one license..."
"Our licensing model is based on transactions. We have a base service contract which is priced against a volume of transactions and another volume of individual transactions, which are covered by one service agreement. Then, we have development services on top of that. Our annual spend is around £80,000. It's about mid-priced, as there are some cheaper alternatives out there and some more expensive ones. It's neither cheap nor expensive. It's somewhere in the middle."
"I have had exposure to other big vendors over the years and would have to say the pricing is pretty typical. They all fall into a common pricing range, at least the bigger vendors: Axway, IBM Sterling, Globalscape, and SEEBURGER. They all fall into that mid-tier pricing. So, SEEBURGER is commensurate with other large integration vendors operating in this space. Maybe it is lower than some of the really high-end ones. You can get some of these high-end transactional messaging integration systems, like TIBCO, that tend to be kind of on a higher echelon of pricing. I would say SEEBURGER is more mid-level."
"On an annual basis, our support costs, which are based on the licensing, are about £120,000."
"Sometimes it seems a little pricey, especially when some of the stuff is available through freeware, like SFTP communications... It costs a lot more money to buy this stuff from SEEBURGER but I think it's worth it in the long run."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
14%
Financial Services Firm
11%
Retailer
8%
Manufacturing Company
15%
Computer Software Company
14%
Financial Services Firm
13%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Sterling B2B Integration Services?
The product's most valuable feature is the real-time integration suite.
What needs improvement with IBM Sterling B2B Integration Services?
IBM Sterling B2B Integration Services needs to improve API management. It needs to incorporate a better and more stable use of AS3 software.
What do you like most about SEEBURGER Business Integration Suite?
SEEBURGER Business Integration Suite is a highly stable solution that offers rich features for our B2B integration.
What is your experience regarding pricing and costs for SEEBURGER Business Integration Suite?
I've heard that the solution is cheaper when compared to other products in the market.
What needs improvement with SEEBURGER Business Integration Suite?
The solution's documentation is not up to the mark and needs to be improved.
 

Also Known As

No data available
SEEBURGER BIS
 

Overview

 

Sample Customers

Information Not Available
Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza
Find out what your peers are saying about IBM Sterling B2B Integration Services vs. SEEBURGER Business Integration Suite and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.