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We have a good relationship with our vendor, and they are ready to help us with any technical issues.
The technical support of Mule ESB can be rated from nine to ten.
The technical support from Salesforce is moderate.
The support provided by SEEBURGER is excellent.
I would rate my experience with the technical support of SEEBURGER Business Integration Suite as 10 out of 10.
The adaptability of Mule ESB in supporting multiple messaging patterns is pretty decent and pretty good.
When it comes to scalability and the ability to expand, I would rate Mule ESB as an eight or nine.
Mule ESB is a scalable solution.
The scalability depends primarily on the mapping itself, as the connection and file flow are in the cloud.
Mule ESB is a stable product, and I have no doubts about its reliability.
SEEBURGER Business Integration Suite is a very stable product, and I haven't noticed any significant drawbacks.
I would rate the stability of SEEBURGER Business Integration Suite as 9 out of 10.
Points for improvement in Mule ESB definitely include enhancing the analytics capabilities because currently, they rely on external logging tools such as Splunk or ELK, which is lagging behind compared to other tools such as Workato that offer more analytical features.
More information is needed from MuleSoft.
Pricing is one factor that could be improved about Mule ESB; other than that, I'm pretty fine with it.
This requires restarting the application to update the IP address, which is an issue from the SEEBURGER Business Integration Suite vendor side.
Acquiring training documents on a public domain for SEEBURGER is challenging.
Regarding the pricing of SEEBURGER Business Integration Suite, I would rate it as 7 out of 10.
They have their own language called DataWeave, which helps transform data and is efficient enough to handle any kind of transformation.
It is also reusable, meaning the same service can be used in multiple places simply by adding it, and this comes with the API-led architecture that makes integrations more secure and reliable.
The best features of Mule ESB are that it's very robust and solid; I find that even our legacy systems go well with ESB.
It comes pre-loaded with solutions, meaning it is ready to use without requiring significant development.
There is no disturbance in the connections, and it is very clear to check the connection flow with applicable queues.
| Product | Market Share (%) |
|---|---|
| Mule ESB | 15.0% |
| IBM Integration Bus | 16.6% |
| webMethods.io | 9.7% |
| Other | 58.7% |
| Product | Market Share (%) |
|---|---|
| SEEBURGER Business Integration Suite | 9.7% |
| IBM Sterling B2B Integration Services | 12.9% |
| MuleSoft Anypoint Platform | 9.8% |
| Other | 67.6% |

| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 6 |
| Large Enterprise | 38 |
| Company Size | Count |
|---|---|
| Midsize Enterprise | 4 |
| Large Enterprise | 38 |
With SEEBURGER’s experienced team behind you, and SEEBURGER BIS as the foundation of your hybrid integration strategy, you’re prepared for whatever comes your way – even as your business gains complexity and integration requirements increase.
SEEBURGER Business Integration Suite (BIS) is a unified, agile, secure and scalable platform that solves integration challenges across your business and ecosystem, so that you can make valuable connections between clouds, applications and people.
Our platform provides integration across all scenarios, including B2B/EDI, MFT, API and ERP on-premises, in the cloud and hybrid, in addition to expert support that is unmatched in the industry for your simplest to your most complex integrations.
Your APIs are likely multiplying quickly, and if you’re looking for a solution to manage, secure and scale them properly, you get all of the benefits and less of the hassle with our API Management toolkit.
Bring us your toughest B2B/EDI challenges. We help with difficult onboarding and partner connections, and will save you time and effort to complete complex projects. We make B2B easy with pre-packaged, re-usable content and automation capability, so your team can make the connection, and move on to the next mission.
Simplify your workload with our iPaaS solution. SEEBURGER iPaaS enables your team to save man-hours connecting data, applications and systems, by letting us handle all the time-consuming platform operations. We cover maintenance, updates, security, scalability and more.
Did you know that without managed file transfer (MFT), your company is at greater risk for a data breach? It’s as simple, and as dangerous, as that. The security and control you get with our centralized, easy-to-use solution ensures less risk for the company, and more sleep at night for you.
Our customers say it best! Check out our reviews you’ll see that SEEBURGER’s rock-solid, built-from-the-ground-up platform, is combined with an expert team, and stellar service. We power your connections, future-proof your vision and give you a competitive edge.
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