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OpenText Trading Grid vs SEEBURGER Business Integration Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Trading Grid
Ranking in Business-to-Business Middleware
12th
Ranking in Integration Platform as a Service (iPaaS)
19th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
1
Ranking in other categories
Cloud Data Integration (30th)
SEEBURGER Business Integrat...
Ranking in Business-to-Business Middleware
6th
Ranking in Integration Platform as a Service (iPaaS)
11th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
Managed File Transfer (MFT) (14th), API Management (25th)
 

Mindshare comparison

As of May 2025, in the Business-to-Business Middleware category, the mindshare of OpenText Trading Grid is 4.2%, up from 3.8% compared to the previous year. The mindshare of SEEBURGER Business Integration Suite is 10.4%, up from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware
 

Featured Reviews

VARUNKUMAR - PeerSpot reviewer
Industry-leading, easy to implement, and has good mapping specification guidelines
The good thing about OpenText is that we have the mapping specification guideline available, which is not there in a solution like SEEBURGER. Whenever you want to take a decision to move away from OpenText, you have already documented your mapping and what your mapping looks like. So you go to the next provider, provide them with that mapping specification, and it'll be very easy for them to develop a new map instead of just taking the data - input data, output data - and then looking for how the data is getting transformed. So you have the mapping spec level which is a very good feature of OpenText, which we do not have in SEEBURGER. It's very hard to move from SEEBURGER. The solution is easy to implement. It's stable and reliable. They are the industry leaders in the integration space.
VARUNKUMAR - PeerSpot reviewer
Great end-to-end integration, data mapping, and communication protocols
At this moment, everything is working fine. When we are talking to them, when we are trying to bring all this mapping in-house, right now, SEEBURGER is doing everything for us. However, when we are thinking of going onto the cloud, so they are not using any of AWS or Azure which are more stable. They have their own private cloud. That's the reason we did not go ahead with managing everything by ourselves or moving into the cloud. They said that they're going to be doing it within the next two years, having access to Azure and AWS. That would be something we would like to see.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to implement."
"The tool's performance doesn't get affected by transformation loads. You can write any number of rules, filtering criteria, transformations, etc."
"SEEBURGER Business Integration Suite (BIS) has been good at communicating between two applications, changing formats and using the required protocols... We can have one site communicating in an old FTP or SFTP style, or via file transfer. And with other applications, we could have API or a web service call or some other protocol used to send information."
"SEEBURGER Business Integration Suite (BIS) also allowed us to connect EDI vendors at will."
"Another aspect that we employed in the last year-and-a-half has been their CMA platform component, which hooks to the SEEBURGER Business Integration Suite (BIS) front end. We've been able to set up an automatic testing process for our partners."
"We can code in Java, which is really good feature. There is very vast command available, which can be used in mapping."
"We use Message Tracking, which is a very good feature. Message Tracking has about 300 to 400 business people who can find documents and ask the integration team about them. For example, they looking for a document that the vendor or trading partner tells them that they sent, but they don't see it in the ERP system yet. So, they go to SEEBURGER Message Tracking, which can tell them if we received it already from the outside and what happened, e.g., if it went to SEEBURGER BIS or if it's already in the ERP system. It's a very simple tool to use. They also can use that tool to see the source document."
"The ease of integration of the SEEBURGER product into SAP was pretty seamless. There wasn't any trouble, there weren't any complexities."
"When orders come in they go into our ERP system directly, so there is integration there."
 

Cons

"Technical support needs to be better."
"The initial set up was done by SEEBURGER consulting. It can be complex due to various factors, such as server settings, database settings, and security settings."
"We don't have much access to the logs or what's happening. So we have to log a ticket with SEEBURGER. We only get a message that something has failed... we have to open a ticket with SEEBURGER for them to tell us exactly what the issue is... I would like us to be able to be more self-sufficient."
"There might be some improvements they could make to the portal, but they're not anything that stops me from working."
"It's rather difficult to understand, from the application, what's broken and why it doesn't work. We typically need to get support from them directly, and it's usually in a consulting role, to fix issues."
"In some of the other tools out there in the market, you can create one service and use that service without creating a copy. That kind of capability currently doesn't exist in this solution."
"Difficult in handling large amounts of data, like when the file has more than 100MB in size."
"The solution's documentation is not up to the mark and needs to be improved."
"They made improvements to the email error alerts that go out, for the EDI technical. Those typically go straight out to the partners. Those messages are significantly clearer and easy to read. The same messages in the front end are not nearly as clear. It's supposed to be the same error, but the message that goes out for EDI is really easy for anybody to read and understand, but you have to be really solution-savvy to understand the message in the system itself."
 

Pricing and Cost Advice

Information not available
"I've heard that the solution is cheaper when compared to other products in the market."
"The pricing is cheap. In fact, when I saw the pricing, I thought, "Really? What's the catch?" But the functionality that we get out of it, for the price we pay, is great value."
"They need to be more competitively priced. When it comes to training, they need to lower their prices. It shouldn't be so specific. Maybe they should outsource training to another company. From what I can see, their training is pretty expensive, and they don't do anything for free."
"I had a problem at one time with their invoicing. I told them, then we worked on the process and improved it. They installed the connection between SAP and SEEBURGER BIS in Europe first. This was awhile ago. When I came along, I became involved in the project and started working with them. Every time that I made a request, the work was done well, but I was not receiving my invoices. I knew I had to pay for the work and was trying to find someone to send me the invoices or a report of what was being done. From that end, it was really not working. After a few years, I was complaining and not happy. At the end of the year, they would come with a long list of invoices to pay, which was really bad. So, I asked for a change. We worked on the process, and since five years ago, I have worked with SEEBURGER based in North America. Now, when I have a question, I know who to contact. They send me a report with invoices every month. They really reacted to my concern, and we improved the process. Since then, I have had no problem."
"Our licensing model is based on transactions. We have a base service contract which is priced against a volume of transactions and another volume of individual transactions, which are covered by one service agreement. Then, we have development services on top of that. Our annual spend is around £80,000. It's about mid-priced, as there are some cheaper alternatives out there and some more expensive ones. It's neither cheap nor expensive. It's somewhere in the middle."
"The only thing that would be an improvement would be if they had a cost model whereby you could just pay for what you're actually using. Even if it were a minimum monthly charge that they offered, if you're not utilizing all of that then they should consider a lower tier. That way, they could attract more business."
"I did a review of other options out there, as we moved into the future and our SAP implementation, that this would be the right solution. It was very comparable to other manage services out there. Thus, there wasn't any clear-cut reason to go in another direction."
"The way they have their licensing structure set up, they have a lot of different modules. For us, we did not really know if we were licensed for certain things or not. We had to reach out to them multiple times to tell them that we were looking for this or that capability. We had to buy licenses for different things at different points in time, not knowing that we could have it bundled initially."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
13%
Retailer
10%
Real Estate/Law Firm
7%
Manufacturing Company
16%
Computer Software Company
13%
Financial Services Firm
9%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about SEEBURGER Business Integration Suite?
SEEBURGER Business Integration Suite is a highly stable solution that offers rich features for our B2B integration.
What is your experience regarding pricing and costs for SEEBURGER Business Integration Suite?
I've heard that the solution is cheaper when compared to other products in the market.
What needs improvement with SEEBURGER Business Integration Suite?
Overall, SEEBURGER Business Integration Suite is a robust and standard product. However, providing more training materials, especially when new products are released, would be beneficial. Acquiring...
 

Also Known As

Trading Grid, GXS Trading Grid
SEEBURGER BIS
 

Overview

 

Sample Customers

Autoliv, Hella, Hutchinson, Michelin
Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza
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