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OpenText Trading Grid vs SEEBURGER Business Integration Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Trading Grid
Ranking in Business-to-Business Middleware
12th
Ranking in Integration Platform as a Service (iPaaS)
19th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
1
Ranking in other categories
Cloud Data Integration (31st)
SEEBURGER Business Integrat...
Ranking in Business-to-Business Middleware
6th
Ranking in Integration Platform as a Service (iPaaS)
11th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
37
Ranking in other categories
Managed File Transfer (MFT) (14th), API Management (23rd)
 

Mindshare comparison

As of April 2025, in the Business-to-Business Middleware category, the mindshare of OpenText Trading Grid is 4.3%, up from 3.8% compared to the previous year. The mindshare of SEEBURGER Business Integration Suite is 10.1%, up from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware
 

Featured Reviews

VARUNKUMAR - PeerSpot reviewer
Industry-leading, easy to implement, and has good mapping specification guidelines
The good thing about OpenText is that we have the mapping specification guideline available, which is not there in a solution like SEEBURGER. Whenever you want to take a decision to move away from OpenText, you have already documented your mapping and what your mapping looks like. So you go to the next provider, provide them with that mapping specification, and it'll be very easy for them to develop a new map instead of just taking the data - input data, output data - and then looking for how the data is getting transformed. So you have the mapping spec level which is a very good feature of OpenText, which we do not have in SEEBURGER. It's very hard to move from SEEBURGER. The solution is easy to implement. It's stable and reliable. They are the industry leaders in the integration space.
VARUNKUMAR - PeerSpot reviewer
Great end-to-end integration, data mapping, and communication protocols
At this moment, everything is working fine. When we are talking to them, when we are trying to bring all this mapping in-house, right now, SEEBURGER is doing everything for us. However, when we are thinking of going onto the cloud, so they are not using any of AWS or Azure which are more stable. They have their own private cloud. That's the reason we did not go ahead with managing everything by ourselves or moving into the cloud. They said that they're going to be doing it within the next two years, having access to Azure and AWS. That would be something we would like to see.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to implement."
"The product has the ability to handle high volumes of data efficiently."
"SEEBURGER Business Integration Suite is a highly stable solution that offers rich features for our B2B integration."
"Having the SEEBURGER consulting team perform the installation alleviates a lot of headaches and ensures a stable system."
"If SEEBURGER plans to do something, they will meet their target. We haven't been disappointed by them at all. For example, we had six trading partners to onboard and they said, "We'll make it happen," and they did make it happen. They did exactly what they said they would do. That's a really positive thing."
"For the tool that we used to have, we had specially trained developers who used to do all the development of EDI maps and the configuration. But with SEEBURGER Business Integration Suite (BIS) now, we were able to train our EDI analysts, and because the tool has very simple, intuitive mapping capabilities, even our EDI analysts are able to develop all the EDI maps, do all the configurations, and do all the setups for any of the trading partners."
"It has a lot of basic EDI already established for all the main users. Also, it lets me share setups that I had already set up for my first plant. I was able to use them for my second one which was very helpful. I didn't have to start from scratch for my second facility."
"SEEBURGER BIS helps us automate processes. When something is manual and we have to fix the data, then it is really complicated. However, when it's automated, we trust it and the process in the system, so we don't have to go back and fix it. For example, we had a problem with a partner sending 17 files every week, but a few times a year, they wouldn't send files during a certain window. We would escalate this with them. Then, when they caught up and sent the files again, they weren't authenticated. We had to fix this situation before it became a nightmare because our financials were impacted. Also, it was really messy. So, I worked with SEEBURGER to have something automated to pick up the files within a certain window and validate them as accurate. If the files come outside of this window, then we have to approve the loading of them."
"With SEEBURGER BIS, you can string as many different activities together in your workflows as you want. You can put them in any order, like a piece of code. One leads into the next, which leads into the next. It is just very flexible from that vantage point. This makes it so easy to use and reduces the number of moving parts that you need to have. It is just a lot less frustrating not having to conform to how some other vendor software works."
 

Cons

"Technical support needs to be better."
"In the BIS, if I want to have some API functionalities, that is a separate tool. The integration between the API tool and the BIS is not that straightforward. If they were to combine these tools and give us one suite, that would be helpful. Today I have a lot of partners onboard. I have something like 50,000 partners doing API transactions. If I want to introduce a new tool for API management, I have to do a lot of workarounds. But if it were integrated well within the existing suite, it could be straightforward for me."
"Difficult in handling large amounts of data, like when the file has more than 100MB in size."
"There are some aspects at the front, the actual queries that you use, that could be improved. They're all very minor to be honest."
"We occasionally get ZIP files. Sometimes the ZIP file has one file inside of it, and sometimes the ZIP file might have 30 files inside of it. We have been working with SEEBURGER to enhance their PKUNZIP process to be able to unzip multiple files in a single workflow instead of just one file. This is still something that is in process."
"The integration is not so excellent. While I'm not saying there is a problem, there is no pattern. When we start a new project, we have to work with new people and processes every time. The technical side of their system is very good, but their change process is not repeatable. It needs to be rebuilt each time."
"I find the solution quite confusing to use, especially when looking at the tree structure."
"Java is very old technology and they should move away from it, to anything that's better."
"The BIS Front End needs a little bit of refreshing, especially when it comes to setting up new trading partners and trading partner agreements or transactions. It can be a bit clumsy to copy and rename and then go in and modify."
 

Pricing and Cost Advice

Information not available
"All the new adapters are individually priced, which is good. You don't buy the whole system and then if you don't use it, you don't use it. You only buy the stuff you want..."
"Sometimes it seems a little pricey, especially when some of the stuff is available through freeware, like SFTP communications... It costs a lot more money to buy this stuff from SEEBURGER but I think it's worth it in the long run."
"Our licensing model is based on transactions. We have a base service contract which is priced against a volume of transactions and another volume of individual transactions, which are covered by one service agreement. Then, we have development services on top of that. Our annual spend is around £80,000. It's about mid-priced, as there are some cheaper alternatives out there and some more expensive ones. It's neither cheap nor expensive. It's somewhere in the middle."
"We pay maintenance of between $75,000 and $100,000 per year, per box."
"Pricing, compared to the tool that we had earlier, is cheaper."
"They have options for every budget. You can book Cloud Services, starting with a few hundred Euros per year or month, depending on what you want, or you can even buy huge landscapes and operate them on your own. The pricing is fair compared to others."
"I had a problem at one time with their invoicing. I told them, then we worked on the process and improved it. They installed the connection between SAP and SEEBURGER BIS in Europe first. This was awhile ago. When I came along, I became involved in the project and started working with them. Every time that I made a request, the work was done well, but I was not receiving my invoices. I knew I had to pay for the work and was trying to find someone to send me the invoices or a report of what was being done. From that end, it was really not working. After a few years, I was complaining and not happy. At the end of the year, they would come with a long list of invoices to pay, which was really bad. So, I asked for a change. We worked on the process, and since five years ago, I have worked with SEEBURGER based in North America. Now, when I have a question, I know who to contact. They send me a report with invoices every month. They really reacted to my concern, and we improved the process. Since then, I have had no problem."
"Price and licensing are comparable to other systems. It's well-priced and simple. It's not user-based or anything. It's just per seat, per system. So, it's pretty straight forward. Because it's per system, one system is enough. However, if you want to make it larger, then you can grow with it."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
Retailer
9%
Real Estate/Law Firm
7%
Manufacturing Company
16%
Computer Software Company
14%
Financial Services Firm
10%
Logistics Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
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What do you like most about SEEBURGER Business Integration Suite?
SEEBURGER Business Integration Suite is a highly stable solution that offers rich features for our B2B integration.
What is your experience regarding pricing and costs for SEEBURGER Business Integration Suite?
I've heard that the solution is cheaper when compared to other products in the market.
What needs improvement with SEEBURGER Business Integration Suite?
The solution's documentation is not up to the mark and needs to be improved.
 

Also Known As

Trading Grid, GXS Trading Grid
SEEBURGER BIS
 

Overview

 

Sample Customers

Autoliv, Hella, Hutchinson, Michelin
Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza
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