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OpenText Trading Grid vs SEEBURGER Business Integration Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Trading Grid
Ranking in Business-to-Business Middleware
12th
Ranking in Integration Platform as a Service (iPaaS)
19th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
1
Ranking in other categories
Cloud Data Integration (31st)
SEEBURGER Business Integrat...
Ranking in Business-to-Business Middleware
6th
Ranking in Integration Platform as a Service (iPaaS)
10th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
37
Ranking in other categories
Managed File Transfer (MFT) (14th), API Management (23rd)
 

Mindshare comparison

As of March 2025, in the Business-to-Business Middleware category, the mindshare of OpenText Trading Grid is 4.2%, up from 3.7% compared to the previous year. The mindshare of SEEBURGER Business Integration Suite is 10.1%, up from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware
 

Featured Reviews

VARUNKUMAR - PeerSpot reviewer
Industry-leading, easy to implement, and has good mapping specification guidelines
The good thing about OpenText is that we have the mapping specification guideline available, which is not there in a solution like SEEBURGER. Whenever you want to take a decision to move away from OpenText, you have already documented your mapping and what your mapping looks like. So you go to the next provider, provide them with that mapping specification, and it'll be very easy for them to develop a new map instead of just taking the data - input data, output data - and then looking for how the data is getting transformed. So you have the mapping spec level which is a very good feature of OpenText, which we do not have in SEEBURGER. It's very hard to move from SEEBURGER. The solution is easy to implement. It's stable and reliable. They are the industry leaders in the integration space.
VARUNKUMAR - PeerSpot reviewer
Great end-to-end integration, data mapping, and communication protocols
At this moment, everything is working fine. When we are talking to them, when we are trying to bring all this mapping in-house, right now, SEEBURGER is doing everything for us. However, when we are thinking of going onto the cloud, so they are not using any of AWS or Azure which are more stable. They have their own private cloud. That's the reason we did not go ahead with managing everything by ourselves or moving into the cloud. They said that they're going to be doing it within the next two years, having access to Azure and AWS. That would be something we would like to see.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to implement."
"We use Message Tracking, which is a very good feature. Message Tracking has about 300 to 400 business people who can find documents and ask the integration team about them. For example, they looking for a document that the vendor or trading partner tells them that they sent, but they don't see it in the ERP system yet. So, they go to SEEBURGER Message Tracking, which can tell them if we received it already from the outside and what happened, e.g., if it went to SEEBURGER BIS or if it's already in the ERP system. It's a very simple tool to use. They also can use that tool to see the source document."
"SEEBURGER Business Integration Suite is a highly stable solution that offers rich features for our B2B integration."
"It is a JavaScript or a Java-based system within their mapping tool. You can actually write a lot of code in there. We can perform a lot of the translations even within our mapping, whereas we used to have to do custom programming on our back-end systems to fully integrate."
"It has a lot of basic EDI already established for all the main users. Also, it lets me share setups that I had already set up for my first plant. I was able to use them for my second one which was very helpful. I didn't have to start from scratch for my second facility."
"One of the things that SEEBURGER always touts is their ability to do "any to any" formatting... it doesn't matter if you want to take a CSV file or an XML file or a flat file or a PDF file or a structure EDI file; you can transform it from one format to another - any to any or even to the same format - which is a really nice feature."
"The solution is flexible when it comes to adding integrations. It is much easier to use than the other tools we have to move the files. Across the board, we can move files in a short amount of time compared to our other existing tools."
"The solution's capabilities in fulfilling our existing B2B integration requirements are brilliant. Among our multiple customers we connect to SAP systems, JDE, all the various ERPs that you can possibly get, Oracle procurement systems, etc. We haven't come across anything yet — and customers are trying to trip us up — that we can't do."
"We had a requirement for transferring data to Amazon S3 buckets but we did not have a solution in our shop for large data transfers to Amazon S3. We worked with SEEBURGER and created a framework solution and now, using that solution, we can configure the transfer in an hour or two and enable it to go to existing or new S3 buckets."
 

Cons

"Technical support needs to be better."
"The speed of development needs improvement. If you acquire any customization, it can be a slightly slow process. I would like to see more flexibility around customizations. The time frame right now depends on the sophistication and customization, but we have to go through a process of getting them to develop, implement, and test it. This might take a couple of weeks. If it was a simpler system to customize, the time could probably be cut by half or down by even 25 percent of what it would normally take."
"I would've liked, from day one, to learn how to do my own mapping. That would have saved a lot of time and effort if that had been brought forward earlier. It's there, I just didn't know about it. Also, some tidier, easier-to-use interfaces would help."
"They made improvements to the email error alerts that go out, for the EDI technical. Those typically go straight out to the partners. Those messages are significantly clearer and easy to read. The same messages in the front end are not nearly as clear. It's supposed to be the same error, but the message that goes out for EDI is really easy for anybody to read and understand, but you have to be really solution-savvy to understand the message in the system itself."
"We don't have much access to the logs or what's happening. So we have to log a ticket with SEEBURGER. We only get a message that something has failed... we have to open a ticket with SEEBURGER for them to tell us exactly what the issue is... I would like us to be able to be more self-sufficient."
"I don't think the scalability of the solution is that great because they have tied the solution to their named nodes and it does not allow scalability like some of the cloud products allow."
"SEEBURGER Business Integration Suite does not have an end user or subscriber console which can show the traffic status."
"Their traditional model is a vendor flow. We are looking to do a customer-based flow, which which require significant development from SEEBURGER Business Integration Suite (BIS). We are working with them to do this using their WebEDI. It is a brand new area for them, but it could be an option in the future."
"We occasionally get ZIP files. Sometimes the ZIP file has one file inside of it, and sometimes the ZIP file might have 30 files inside of it. We have been working with SEEBURGER to enhance their PKUNZIP process to be able to unzip multiple files in a single workflow instead of just one file. This is still something that is in process."
 

Pricing and Cost Advice

Information not available
"Pricing has always seemed fair."
"They have options for every budget. You can book Cloud Services, starting with a few hundred Euros per year or month, depending on what you want, or you can even buy huge landscapes and operate them on your own. The pricing is fair compared to others."
"We pay maintenance of between $75,000 and $100,000 per year, per box."
"It has a very goofy pricing model in the sense that they have so many components and it's not very clear what components you require to do your work. When you ask for that, you learn that there's a surcharge for them. It's not that you buy a product and you can use all the compatibilities. They have all these different bits and pieces of it and you have to pay extra for all those things."
"The only thing that would be an improvement would be if they had a cost model whereby you could just pay for what you're actually using. Even if it were a minimum monthly charge that they offered, if you're not utilizing all of that then they should consider a lower tier. That way, they could attract more business."
"I had a problem at one time with their invoicing. I told them, then we worked on the process and improved it. They installed the connection between SAP and SEEBURGER BIS in Europe first. This was awhile ago. When I came along, I became involved in the project and started working with them. Every time that I made a request, the work was done well, but I was not receiving my invoices. I knew I had to pay for the work and was trying to find someone to send me the invoices or a report of what was being done. From that end, it was really not working. After a few years, I was complaining and not happy. At the end of the year, they would come with a long list of invoices to pay, which was really bad. So, I asked for a change. We worked on the process, and since five years ago, I have worked with SEEBURGER based in North America. Now, when I have a question, I know who to contact. They send me a report with invoices every month. They really reacted to my concern, and we improved the process. Since then, I have had no problem."
"I've heard that the solution is cheaper when compared to other products in the market."
"The cost of the SEEBURGER Business Integration Suite (BIS) can be considered high. We have elected to have SEEBURGER consulting do the installation. Licensing could also be considered high. However, one would be hard pressed to find another product that does all that this one does."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
Retailer
9%
Real Estate/Law Firm
7%
Manufacturing Company
16%
Computer Software Company
14%
Financial Services Firm
11%
Logistics Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
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What do you like most about SEEBURGER Business Integration Suite?
SEEBURGER Business Integration Suite is a highly stable solution that offers rich features for our B2B integration.
What is your experience regarding pricing and costs for SEEBURGER Business Integration Suite?
I've heard that the solution is cheaper when compared to other products in the market.
What needs improvement with SEEBURGER Business Integration Suite?
The solution's documentation is not up to the mark and needs to be improved.
 

Also Known As

Trading Grid, GXS Trading Grid
SEEBURGER BIS
 

Overview

 

Sample Customers

Autoliv, Hella, Hutchinson, Michelin
Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza
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