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ServiceNow Virtual Agent Reviews

Vendor: ServiceNow
3.9 out of 5
Badge Ranked 1

What is ServiceNow Virtual Agent?

Featured reviews

ServiceNow Virtual Agent mindshare

As of November 2024, the mindshare of ServiceNow Virtual Agent in the AI-Powered Chatbots category stands at 25.2%, down from 31.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
AI-Powered Chatbots
 
 
Key learnings from peers

Valuable Features

Valuable Features

Room for Improvement

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Top industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
12%
Healthcare Company
9%
Retailer
6%
Energy/Utilities Company
5%
Insurance Company
4%
University
4%
Government
4%
Educational Organization
3%
Media Company
3%
Transportation Company
3%
Real Estate/Law Firm
2%
Comms Service Provider
2%
Construction Company
2%
Pharma/Biotech Company
2%
Recreational Facilities/Services Company
2%
Non Profit
1%
Legal Firm
1%
Hospitality Company
1%
Wholesaler/Distributor
1%
Consumer Goods Company
1%
Performing Arts
1%
Logistics Company
1%
Outsourcing Company
1%
Wellness & Fitness Company
1%
Agriculture
1%
Sports Company
1%
Recruiting/Hr Firm
1%