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Moveworks Reviews

Vendor: Moveworks
4.5 out of 5
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What is Moveworks?

Moveworks is a cloud-based AI platform purpose-built for large enterprises that solves one, big, frustrating problem: Resolving employees'​ IT support issues. Instead of tracking issues, we use advanced AI to solve them, instantly and automatically—with no human intervention.

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Moveworks is the #2 ranked solution in top AI-Powered Chatbot vendors, #2 ranked solution in top AI-Agents for HR solutions, and #8 ranked solution in top Agentic Automation solutions. PeerSpot users give Moveworks an average rating of 9.0 out of 10. Moveworks is most commonly compared to UiPath Platform: Moveworks vs UiPath Platform. Moveworks is popular among the large enterprise segment, accounting for 70% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 14% of all views.
Buyer's Guide
Agentic Automation
December 2025
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Helped 879,711 peers since 2012

Moveworks mindshare

Product category:
Agentic Automation
As of January 2026, the mindshare of Moveworks in the Agentic Automation category stands at 1.8%, according to calculations based on PeerSpot user engagement data.
Agentic Automation Market Share Distribution
ProductMarket Share (%)
Moveworks1.8%
Microsoft Power Automate24.4%
UiPath Platform21.6%
Other52.2%
Agentic Automation
 
 
Key learnings from peers

Valuable Features

  • "The solution saves us approximately three-quarters of a million dollars per year."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Agentic Automation Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews
Manufacturing Company
14%
Financial Services Firm
12%
Computer Software Company
9%
Media Company
6%
Legal Firm
5%
Retailer
4%
Healthcare Company
4%
Energy/Utilities Company
4%
Comms Service Provider
3%
University
3%
Government
3%
Consumer Goods Company
3%
Wholesaler/Distributor
3%
Educational Organization
3%
Real Estate/Law Firm
3%
Insurance Company
2%
Outsourcing Company
2%
Performing Arts
2%
Non Profit
2%
Hospitality Company
2%
Construction Company
2%
Recreational Facilities/Services Company
2%
Transportation Company
1%
Mining And Metals Company
1%
Pharma/Biotech Company
1%
Marketing Services Firm
1%

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Moveworks customers

slack, equinix, appdynamics, nutanix, broadcom, autodesk, medallia, freedom

Related questions

  • 19
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  • 22
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Product Categories

Product Categories
Agentic Automation
AI-Powered Chatbots
AI-Agents for HR

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Moveworks Reviews Summary
Author infoRatingReview Summary
CEO, Fractional CTO Services at Fractional CTO Services CJ09 Consulting LLC4.5We use Moveworks for ITSM tasks, onboarding, and help desk operations. It integrates seamlessly with Slack and ServiceNow, proving cost-effective by saving us around $750,000 annually. Its enterprise-wide integration potential continues to show promising growth.