Around 2015 and into '17, I worked at a federal contractor. I had to switch to a different applicant system as I didn't know if SmartRecruiters was OFCCP compliant, which is something that, as a US-based federal contractor, you have to ensure. They should work to appeal to the contractor industry and get the product OFCCP compliant. I found it to be really easy on Workable (a competitor) to make the application process of uploading a resume and then answering a few questions, and it was also easy to be able to upload or directly type in a cover letter. I basically built a legal application into Workable where I felt very confident that when a person went through Workable, I had copied and pasted over from a paper application with all of the legal portions necessary at the bottom that people had to sign. That's what I could never find on SmartResearchers, The solution is more of a pure applicant system and I couldn't create an actual application. It would be awesome would be a more robust offer letter functionality. There is some of that in there already, however, maybe if they spend some time and they built a more robust offer letter feature, that could save some time. I've always reverted back to my own personal offer letters and then just attached them into the messaging. If they built something that was a little bit more than an email template, it'd be better.
