SmartRecruiters vs Zoho Recruit comparison

"With just a click of a button, we can manage the process. Even generating offer letters and obtaining electronic signatures through DocSign are integrated into this application."

"It is a reliable system, and you can use it for the full cycle of recruitment, easily configuring and adapting it to your processes while everything is tracked in one place."

"Once we implemented SmartRecruiters, it meant that we were able to have a consolidated global overview of all the recruitment activities."

"The most valuable feature is the way that they've set it up for collaboration."

"If you're a pretty massive company, this is the one that you would want to look into because it has so much functionality built in."

"It is a really user-friendly tool, and its implementation is quite wide. It is very easy to manage users and build your workflows. Overall, it works very well for the customization of the workflows for us. The recruitment team has generally found the whole platform useful. We were looking to kind of expand it by using the CRM functions that it has. However, with COVID and recruitment being on the freeze, we weren't really able to make the most of the tool. They are, however, finding it useful to actually build up their talent pools and client candidates to be able to contact them when we kind of have this freeze off."

"SmartRecruiters is much more user-friendly; it's much easier for both candidates and recruiters."

"SmartRecruiters is a candidate management system or ATS system that we use for recruitment purposes."

"Simple to use, and a comprehensive enough recruitment management tool, easy to acquire and cost-effective to use, and can cover multiple teams, regions, and skills."

"Zoho is by far the most comprehensive, and it does all the bits and pieces."

"Good reporting feature."

"The product is very user-friendly, we find it very easy to navigate."

"The CV parsing feature is the most valuable as it can parse resumes for the database, and the solution is easy to deploy, stable, scalable, and supported by a good support team."

"The solution is very user-friendly and it's really easy to work with even when you don't have technical skills."

"The most valuable feature of Zoho Recruit is I can compete with the larger vendors in the business. I am constantly changing the configuration and the solution adapts to my needs."

"I like that the solution is secure and only the admin person has access to download information."

"There were problems with integrations around other systems and each one had to be custom-built, which took a little while to get set up and running."

"One thing that has been a bit of a struggle is getting tech support."

"The major improvement area is how it integrates with other systems; that's where we've had some sort of pain points."

"We ran into some serious issues related to language barriers."

"I don't see the integration of SmartRecruiters with SAP happening quite seamlessly, making it an area where improvements are required."

"There were problems with integrations around other systems and each one had to be custom-built, which took a little while to get set up and running."

"Reporting is always something that can be improved. Currently, it is a little bit complicated when it comes to reporting."

"The filters are not accurate. The results are inaccurate when filtering multiple criteria, such as country and hiring manager."

"Its automation is currently complicated, and it could be better. The biggest problem is that their instructions, videos, and documentation are terrible. These should be improved. I would like to see an email tracking feature and an option to find email addresses and leads."

"It lacks the functionality for finalizing the process when a successful placement is made. There is no invoicing. It is missing the functionality for setting the placement and a start date. I do permanent placements as well as contractors, but it is not really geared towards contractors. So, I have to have a separate solution to manage contractors, timesheets, and things like that. It is just a bit of a pain. It is not as simple as some of the competitors, but it is far more able. There is a lot more to it, and it does a lot more than what any of the competitors currently do, which makes it a little bit more complicated to use, but it is easy enough. None of my staff have any issues. In all such solutions, you have to feed more than what they give you. It is a database at the end of the day, and I would like it to give me things. I would like to load a lead or get someone to just load leads all day, and I would like it to come back to me and say, "There's this position that you've loaded, and these candidates match. Can I send it?" I'd like it to be a little bit more proactive and feed me as much information as I feed it."

"There's a bit of a learning curve."

"No ability to automatically update details."

"Zoho Recruit could improve in the ease of use because you need to know how to do scripting or coding to receive some of the functionality in the back end. For example, AI and automation need scripting and coding."

"There is a limit to the number of lines you can extract, I think it's about 600 lines."

"The biggest problem is that their instructions, videos, and documentation are terrible."

"Zoho Recruit could benefit from increased flexibility and customization when creating and sending offer letters to new recruits."

"I haven't been so involved with pricing, so I don't have all details, but I know that we are paying per head when it comes to different countries. There is an additional fee for new features that they release. If it is something that we would like to use, we need to pay some extra for it."

"There were implementation costs in the first year to get everything set up and running, and then they have various modules on top, which are optional and available at an extra charge."

"They are pretty competitive. As the product matures, it has much more functionality and different pricing models. It can relatively cost a lot more if you want to use additional features, but, in general, it is competitive in the industry. We work on a yearly license agreement based on the company size. There are the support costs, which are a part of the additional cost based on the percentage of the licensing fee. So, it has a license plus support cost. Then, of course, there are other add-on options that we can purchase and procure whenever we want to based on certain negotiated arrangements."

"SmartRecruiters is an expensive solution."

"I wasn't involved in its acquisition, but I would assume that SmartRecruiters is pretty pricey."

"SmartRecruiters is much better than its competitors. Considering the type of features and services it provides, it is probably one of the best solutions in the market. Others may offer a similar price, but their services won't be that good or the user-friendliness won't be that great. The licensing works based on how many users are there in a company. If you are using other functionalities, like CRM and HRS, the price increases."

"Back in 2018, when I engaged with their sales, they wanted to charge around $10,000 for an annual subscription. Depending on your organization, that either could or couldn't be expensive. I personally think it's a fair price. However, I engaged them and negotiated a lower price with them. I think I got closer to $6,000. It came with a commitment of three years."

"It is in the middle price range. Everything is included in the price."

"In terms of cost, Zoho is by far the most reasonable for what you're getting. You get the option of monthly or yearly price. It is one cost per person for a license, and it is reasonable. My solutions are $50 per person per month."

"Zoho Recruit is an affordable solution in comparison to BambooHR and costs relatively the same as Greenhouse implementation wise. It costs less than $100 per user. Large organizations will be able to get enterprise pricing, and Zoho is transparent with their pricing."

"The more you scale the solution the more it will cost. If you want the vendor to do the implementation or migration there are extra fees."

"The cost of each user depends on the size of our user base."

"I think it costs about $40 per month for a recruiter account. It comes with ten free accounts. It's well worth the money we are paying."