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Oracle HCM Cloud vs SmartRecruiters comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Oracle HCM Cloud offers varied ROI, improving efficiency and employee satisfaction, with significant benefits seen in integrated enterprises.
Sentiment score
8.4
SmartRecruiters improved efficiency and cost-effectiveness, reducing hiring time and increasing user satisfaction with its intuitive design.
The ROI is more about easing operations rather than quantifiable metrics.
It is time-saving in payroll processing.
 

Customer Service

Sentiment score
6.1
Oracle HCM Cloud customer service is praised for responsiveness, while technical support receives mixed reviews due to occasional inefficiencies.
Sentiment score
6.7
SmartRecruiters' support is praised for efficiency but faces criticism for ticketing; phone support is suggested for improvement.
Oracle provides robust technical support, with regular updates every six months or quarterly.
I would rate customer service a seven because it takes a process to reach a real person, often involving chats with AutoChat first.
 

Scalability Issues

Sentiment score
7.9
Oracle HCM Cloud offers exceptional scalability, easily supporting medium to large enterprises with seamless adaptability and configuration enhancements.
Sentiment score
7.0
SmartRecruiters is scalable and flexible, supporting diverse organizations globally with tailored capabilities for recruitment and internal mobility.
You can't scale HCM on Fusion Cloud as a standalone service.
 

Stability Issues

Sentiment score
7.6
Oracle HCM Cloud is praised for robustness and stability, despite occasional interface challenges, receiving high reliability ratings.
Sentiment score
8.1
SmartRecruiters is a reliable ATS with occasional minor issues, praised for stability and consistent performance in recruitment.
While I have not seen any downtime, the system can be slow at times.
 

Room For Improvement

Oracle HCM Cloud needs improvements in mobile, UI, integration, payroll, performance, AI, customization, user experience, and geographic localization.
SmartRecruiters faces challenges in accessibility, integration, user experience, compliance, and requires improvements in tech support and feature robustness.
Instead of uploading documents, a default integration with local government authorities would simplify onboarding.
 

Setup Cost

Oracle HCM Cloud pricing is competitive but costly for small businesses, with discounts and negotiations impacting final costs.
SmartRecruiters pricing starts at $10,000 annually, varies by size and features, but offers discounts for non-profits.
Oracle HCM Cloud pricing is a bit expensive compared to newer solutions.
The pricing is not bad, however, it is not affordable for everyone, especially in Africa.
 

Valuable Features

Oracle HCM Cloud offers modern UI, AI solutions, and comprehensive HR features, enhancing data accessibility and user experience.
SmartRecruiters provides an intuitive interface, effective sourcing, integration, and customization, making it adaptable and suitable for diverse organizations.
This makes operations easier, and Oracle has excelled in this area with Fusion Explorer.
The most valuable features of Oracle HCM Cloud are its ease of setup, being ready for consumption, talent management, and workforce management applications.
 

Categories and Ranking

Oracle HCM Cloud
Ranking in Talent Acquisition
3rd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
72
Ranking in other categories
Benefits Administration (2nd), Talent Management (4th), Cloud HCM (4th), HR Analytics Software (2nd)
SmartRecruiters
Ranking in Talent Acquisition
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
Applicant Tracking and Recruiting Software (1st)
 

Mindshare comparison

As of January 2025, in the Talent Acquisition category, the mindshare of Oracle HCM Cloud is 14.1%, down from 18.0% compared to the previous year. The mindshare of SmartRecruiters is 1.9%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Acquisition
 

Featured Reviews

OswinSteve - PeerSpot reviewer
Capable of consolidating data from all countries and providing access to any employee information across locations but poor user experience
Oracle HCM Cloud definitely has a lot to improve from a user experience perspective. The platform is huge and feature-rich, but is it truly appealing to an end user? Is it a two-click solution? Does it match current market trends in user experience? No, it has a lot of catching up to do. For example, is the screen catchy for an employee to see their details or access essential information? No. The user experience is zero. An employee needs training to apply for leave, something as simple as that. They shouldn't need training materials or user guides to navigate the system. We're moving towards empowering users, especially with end-user-facing systems. People should be self-reliant and not need to rely on manuals. Oracle HCM Cloud is very old-school in this regard. It's still stuck in the "PeopleSoft" mentality instead of focusing on a user-friendly experience for employees and managers. So, the user experience needs a major overhaul. So, to summarize, it needs to be more user-friendly and present key information on the login screen. In future releases, I would like to see employee dashboards. Oracle HCM should come up with ready-made employee dashboards, like very simple ones. Right now, an employee dashboard or a manager dashboard, but these should be readily available. You shouldn't expect a customer to go and design something they need. There are a few basic things any employee or manager in any company would want to see. One of the best things would be a very simple org chart. Now, the org chart is quite poor on Oracle. There are applications that focus only on org charts and look really good, giving a lot of details about a team and its employees. But Oracle's org chart is bad, so to be specific, they should improve it a lot.
Anudeep Kamuni - PeerSpot reviewer
Efficiently automates tasks but lacks certain features in terms of usability
There are a couple of areas of improvement. SmartRecruiter lacks certain features in terms of usability. For instance, we cannot move candidate profiles, interview feedback, notes, and activities related to one candidate when transitioning from one job to another. We have to manually copy and paste everything for that specific candidate. This is a significant drawback. Additionally, the filters are not accurate. The results are inaccurate when filtering multiple criteria, such as country and hiring manager. This level of inaccuracy is unexpected for an application, especially for smaller organizations. It should have been corrected easily. Moreover, the CRM module lacks video reporting capabilities. These are some the biggest improvement I would like to see.
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Top Industries

By visitors reading reviews
Educational Organization
55%
Financial Services Firm
6%
Computer Software Company
5%
Manufacturing Company
4%
Healthcare Company
10%
Manufacturing Company
9%
Financial Services Firm
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about Oracle HCM Cloud?
The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.
What is your experience regarding pricing and costs for Oracle HCM Cloud?
Oracle HCM Cloud pricing is a bit expensive compared to newer solutions.
What do you like most about SmartRecruiters?
The most valuable feature of the solution stems from the fact that amongst all the other ATS platforms that I have used, SmartRecruiters is the most user-friendly tool.
What needs improvement with SmartRecruiters?
With SmartRecruiters, compatibility with other HRIS systems is an area with certain shortcomings that require improvement. SmartRecruiters is a tool that we use as an ATS platform in our company, b...
 

Comparisons

 

Also Known As

Oracle Human Capital Management Cloud
No data available
 

Overview

 

Sample Customers

Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
Atlassian, Aol, IBM, Napa, Skechers
Find out what your peers are saying about Oracle HCM Cloud vs. SmartRecruiters and other solutions. Updated: December 2024.
831,158 professionals have used our research since 2012.