SAP SuccessFactors vs SmartRecruiters comparison

Read 15 SmartRecruiters reviews

1,049 Views
503 Comparison Views

93% willing to recommend

SAP SuccessFactors

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between SAP SuccessFactors and SmartRecruiters based on real PeerSpot user reviews.

Find out in this report how the two Talent Acquisition solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed SAP SuccessFactors vs. SmartRecruiters Report (Updated: October 2024).

SAP SuccessFactors vs. SmartRecruiters

Download the complete report

Helped 814,649 peers since 2012

Categories and Ranking

SAP SuccessFactors

Ranking in Talent Acquisition

1st

Average Rating

7.8

Number of Reviews

Ranking in other categories

Talent Management (1st), Cloud HCM (1st), Global Payroll (2nd)

SmartRecruiters

Ranking in Talent Acquisition

9th

Average Rating

8.2

Number of Reviews

Ranking in other categories

Applicant Tracking and Recruiting Software (1st)

Mindshare comparison

As of November 2024, in the Talent Acquisition category, the mindshare of SAP SuccessFactors is 25.4%, up from 22.2% compared to the previous year. The mindshare of SmartRecruiters is 2.1%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Talent Acquisition

Featured Reviews

Wael Elsagh

Solutions Architect at EJADA

Nov 10, 2022

Offers many useful modules and integrations, and helps companies adhere to best practices

The main advantage of SuccessFactors is its ability to add many types of integrations within the SAP Cloud platform. Many useful modules can be implemented alongside SuccessFactors as third-party integrations, and this capability to extend the system is a big plus. Another positive for SuccessFactors is how it provides pre-defined best practices for building the solution, with plans that take you from A to Z directly. You don't need to build anything from scratch when you're using their implementation best practices for configuring the system. Within these best practices, you also have a range of options for customization, such as with the Metadata Framework (MDF) and the Business Rules feature where you can create various conditions when it comes to managing customers.

Read full review

SUMANTA GHOSH

Regional Recruitment Lead at IQ-EQ

Dec 29, 2023

A user-friendly tool that functions without any glitches

I use the solution in my company as an ATS platform. Our company uses it to manage the complete lifecycle of a candidate The most valuable feature of the solution stems from the fact that amongst all the other ATS platforms that I have used, SmartRecruiters is the most user-friendly tool. The…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most important feature is the ability to follow up on the yearly performance of the team. It's very good for management to understand how people are performing."

"The performance goals and learning management solutions are the product's most valuable features."

"The most valuable feature of SAP SuccessFactors is that it is a full suite of applications to enable your employees. Additionally, it has good integration with S4 HANA. Our payroll solution is from SAP and the integration becomes much easier when using SAP SuccessFactors."

"What I like the most is the KPI management formula."

"The solution is very intuitive. Many of the things we need to do are easily accessible."

"The most valuable features of the solution are GUI and OData API."

"Flexible with a lot of good features."

"Overall, it's excellent performance management."

More SAP SuccessFactors pros

"The candidate experience was better because the whole process was there."

"The features that were most important for us to have were that it is user friendly and functional, which is definitely the case with SmartRecruiters. Our organization is located in developing countries where the bandwidth and internet stability are not the strongest and SmartRecruiters accommodates this challenge. It was a very big plus that we are able to use the system even in these locations."

"With this solution, I was able to add diversity to my recruiting. I was able to source from multiple locations, and I could show where applicants came from. The reporting tools that are on offer, allowed us to expand our reach. We were able to add meaningful diversity into recruiting."

"The most valuable feature is the way that they've set it up for collaboration."

"SmartRecruiters is a candidate management system or ATS system that we use for recruitment purposes."

"It has a lot of good features. We post all of our jobs through the system, and they have a marketplace where you can share the job post with the job boards they're working with. It is integrated with all the records about from where the applications are coming. We have all of our candidates gathered there. We can set up our own hiring processes depending on the type of job and then move them through the process there. It is also possible to involve hiring managers and give them access so that they can also track the candidates and have a look at TBE and interact in the system, which is very useful. We also use SmartRecruiters for job approvals before posting the job as well as for offer approvals before sending an offer. We have everything in the system itself, and everything is being tracked, which is very good for us. It is a reliable system, and you can use it for the full cycle of recruitment. You can really adapt it to your processes. When it comes to the configuration, it is easy to configure. Something that is good with SmartRecruiters is that they are always working on improvements. Every quarter, they have different enhancements or product releases, which is something that we appreciate."

"I found the core product quite useful. It is easy to use and quite user-friendly. They have also got other options, such as CRM and HRS. They have other versions such as smart distribute, which is an HRS type of system to analyze and get permissions needed from the applicants. In terms of pricing, SmartRecruiters is much better than its competitors."

"With just a click of a button, we can manage the process. Even generating offer letters and obtaining electronic signatures through DocSign are integrated into this application."

More SmartRecruiters pros

Cons

"One area of improvement is the time taken to configure changes, such as taxation rules, which can take several months."

"SAP SuccessFactors' pricing structure could be improved."

"The integration between the recruitment module and employee central is a big problem."

"They should improve the reports."

"The tool is not very nimble or customizable."

"We lack information regarding how to build a network."

"It is not that user-friendly. It can be made more user-friendly."

"The process for long modules needs to be improved, because compared to how it's done with a competitor (Meta4), the competitor's process was simpler."

More SAP SuccessFactors cons

"Around 2015 and into '17, I worked at a federal contractor. I had to switch to a different applicant system as I didn't know if SmartRecruiters was OFCCP compliant, which is something that, as a US-based federal contractor, you have to ensure. They should work to appeal to the contractor industry and get the product OFCCP compliant."

"The solution needs to work on a single sign-on."

"One thing that has been a bit of a struggle is getting tech support. It is a little more difficult to get support from SmartRecruiters. They want you to have your own in-house person to help you with any issues, whereas with both Lever and Greenhouse, you can just click a button at the bottom of the screen and chat with someone almost instantly."

"SmartRecruiters' on-click application process could be better."

"We require greater flexibility for customization with our employer branding. Currently, it is very much driven by the SmartRecruiters design. We are using a SaaS solution, so we are powered by what is in the core product itself. A disadvantage of being a SaaS solution is that there aren't many customization options because you are literally buying it out of the box. You use whatever is offered to you in a box as much as you can, and that might be a problem sometimes because customizations are not achievable. They should definitely improve and provide more flexibility for customizations. For a large organization like ours, they can provide more flexibility on the authorization side of things. They could create a much more flexible way of access and separate the IT or help desk access when they need to go into the system and do some fixes. Currently, it is set up in a way that that you have access for everything or nothing, which is not useful in terms of the separation of duty that we have. There are also other things like matrix, where we can have a better and deeper kind of analysis."

"Some features are not as straightforward or user friendly to implement."

"The filters are not accurate. The results are inaccurate when filtering multiple criteria, such as country and hiring manager."

"I don't see the integration of SmartRecruiters with SAP happening quite seamlessly, making it an area where improvements are required."

More SmartRecruiters cons

Pricing and Cost Advice

"The cost of SAP SuccessFactors is reasonable."

"If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."

"It is not cheap, but it is reasonable."

"I have raised change requests for some modules within SuccessFactors. For example, when you're using Recruiting Management, there's a feature called Interview Central you can use to reach the candidates you're interviewing. I wanted to add a writing assessment when I select the competency on that platform. It varies from consultant to consultant, depending on what module they use."

"The solution is on the expensive side but is definitely worth the money."

"This is a more costly solution than comparable products, and training is not available in the open-market, so this has to be purchased separately from the vendor."

"For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."

"SAP SuccessFactors requires an annual subscription."

More SAP SuccessFactors pricing and cost advice

"I wasn't involved in its acquisition, but I would assume that SmartRecruiters is pretty pricey."

"I haven't been so involved with pricing, so I don't have all details, but I know that we are paying per head when it comes to different countries. There is an additional fee for new features that they release. If it is something that we would like to use, we need to pay some extra for it."

"There were implementation costs in the first year to get everything set up and running, and then they have various modules on top, which are optional and available at an extra charge."

"Back in 2018, when I engaged with their sales, they wanted to charge around $10,000 for an annual subscription. Depending on your organization, that either could or couldn't be expensive. I personally think it's a fair price. However, I engaged them and negotiated a lower price with them. I think I got closer to $6,000. It came with a commitment of three years."

"SmartRecruiters is an expensive solution."

"SmartRecruiters is much better than its competitors. Considering the type of features and services it provides, it is probably one of the best solutions in the market. Others may offer a similar price, but their services won't be that good or the user-friendliness won't be that great. The licensing works based on how many users are there in a company. If you are using other functionalities, like CRM and HRS, the price increases."

"They are pretty competitive. As the product matures, it has much more functionality and different pricing models. It can relatively cost a lot more if you want to use additional features, but, in general, it is competitive in the industry. We work on a yearly license agreement based on the company size. There are the support costs, which are a part of the additional cost based on the percentage of the licensing fee. So, it has a license plus support cost. Then, of course, there are other add-on options that we can purchase and procure whenever we want to based on certain negotiated arrangements."

See which vendors are best for you

Use our free recommendation engine to learn which Talent Acquisition solutions are best for your needs.

See recommendations

814,649 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

49%

Computer Software Company

Manufacturing Company

Financial Services Firm

Healthcare Company

Manufacturing Company

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?

Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...

What is better, SAP HCM or SAP SuccessFactors?

When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...

What do you like most about SAP SuccessFactors?

The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...

What do you like most about SmartRecruiters?

The most valuable feature of the solution stems from the fact that amongst all the other ATS platforms that I have used, SmartRecruiters is the most user-friendly tool.

What is your experience regarding pricing and costs for SmartRecruiters?

SmartRecruiters is an expensive solution.

What needs improvement with SmartRecruiters?

With SmartRecruiters, compatibility with other HRIS systems is an area with certain shortcomings that require improvement. SmartRecruiters is a tool that we use as an ATS platform in our company, b...

SAP HCM vs SAP SuccessFactors

Comparisons

Compared 27% of the time

Workday vs SAP SuccessFactors

Compared 23% of the time

Oracle HCM Cloud vs SAP SuccessFactors

Compared 14% of the time

PeopleSoft vs SAP SuccessFactors

Compared 6% of the time

BambooHR vs SAP SuccessFactors

Compared 4% of the time

More SAP SuccessFactors Competitors

Workday vs SmartRecruiters

Compared 56% of the time

Greenhouse vs SmartRecruiters

Compared 16% of the time

Oracle HCM Cloud vs SmartRecruiters

Compared 14% of the time

More SmartRecruiters Competitors

Product Reports

SAP SuccessFactors

Download SAP SuccessFactors product report

Download SmartRecruiters product report

Also Known As

SuccessFactors

No data available

Learn More

SAP

Overview

SAP SuccessFactors is a valuable human resource management system (HRMS) solution that streamlines numerous HR tasks and activities, such as payroll, talent management, and people processes, to help make the entire HR process run more smoothly and improve the overall employee experience. It is primarily developed to meet the needs of enterprise-class organizations. SAP SuccessFactors can also help users to boost business processes and achieve desired outcomes.

SAP SuccessFactors is cloud-based and built as a Software as a Service (SaaS) tool. It can integrate seamlessly with any existing ecosystem. This solution can easily be accessed from any web browser, from any location, with any device.

SAP Success Factors Key Features

Improve core HR and payroll process: SAP SuccessFactors can help users improve productivity by simplifying everyday tasks, streamlining processes across the organization, establishing consistent business practices, and improving the bottom line by reducing risk. SuccessFactors core HR tools include time and attendance, payroll management, document management, and additional core HR services to meet regulatory and compliance needs.
Staff planning and HR analytics: SuccessFactors can facilitate an improved DE&I (Diversity, Equity, and Inclusion) environment using intuitive people data measurements. The solution can help create action plans to ensure that hiring goals are met in a timely manner, preventing critical staffing gaps and ensuring that productivity and profitability goals are consistently being achieved.
Employee welfare management: SuccessFactors allows users to respond in a timely manner to employee needs and concerns, to better understand employee motivations, to keep employees happy and involved, to specify employee dissatisfiers, and to help improve the overall employee experience. The solution will also facilitate employee performance using an intuitive holistic approach, improve employee benefits, and guide and administer the entire employee career growth. SuccessFactors provides valuable opportunities for employee growth through intuitive individualized learning and career development opportunities. It also rewards and recognizes good performance and provides pathways for successful career growth. The solution will help to attract and retain the best available talent in the marketplace.

Succession Planning: The solution can be used to assist with talent sourcing, candidate management, and improving the overall candidate experience to include new hire onboarding, offboarding, and more. SuccessFactors also provides action plans for performance and compensation management, education and career development, talent reviews, leadership planning, and even sales performance management, goal setting, and quotas.

Reviews from Real Users

“We are using it for a lot of things: HR, performance management, and learning management. There are a lot of features embedded in SuccessFactors. We recently implemented a learning platform that employs the individual staff to actually manage their own learning. They can do it at their own pace. SuccessFactors allows you to manage your team, have calibration for promotion, and you can generate reports and see how you're doing.” - Alaba O., IT Asset Management Lead at Dangote Industries Limited

“SuccessFactors Talent Management tools help us in managing the entire employee journey. HR and managers can use the succession and development tool to create career paths and staff development plans. When combined with the learning tool, these development objectives can help employees gain the skills they need to advance their careers within the company.” - Yamen Z., SAP Project Manager at a manufacturing company

SmartRecruiters social recruiting platform combines awesome free recruiting software with the best on-demand services to make hiring social, collaborative, and enjoyable. Social and mobile recruiting enablement platform that supports 1-click application submissions.

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril

Atlassian, Aol, IBM, Napa, Skechers

SAP SuccessFactors vs. SmartRecruiters