SmartRecruiters vs iCIMS Recruit comparison

Read 15 SmartRecruiters reviews

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203 Comparison Views

93% willing to recommend

iCIMS Recruit

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between iCIMS Recruit and SmartRecruiters based on real PeerSpot user reviews.

Find out what your peers are saying about SmartRecruiters, Greenhouse, Zoho and others in Applicant Tracking and Recruiting Software.

To learn more, read our detailed Applicant Tracking and Recruiting Software Report (Updated: October 2024).

Applicant Tracking and Recruiting Software

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Helped 814,649 peers since 2012

Categories and Ranking

iCIMS Recruit

Ranking in Applicant Tracking and Recruiting Software

9th

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

SmartRecruiters

Ranking in Applicant Tracking and Recruiting Software

1st

Average Rating

8.2

Number of Reviews

Ranking in other categories

Talent Acquisition (9th)

Mindshare comparison

As of November 2024, in the Applicant Tracking and Recruiting Software category, the mindshare of iCIMS Recruit is 3.4%, down from 3.8% compared to the previous year. The mindshare of SmartRecruiters is 9.1%, up from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Applicant Tracking and Recruiting Software

Featured Reviews

Cheryl Cole

Sr. Benefits and HRIS Analyst at a healthcare company with 1,001-5,000 employees

Feb 11, 2021

Good documentation and customization with fairly straightforward setup

If reporting could be more robust, that would be phenomenal. Any time you're obviously dumping into Excel and having to manually manipulate data it takes time. It would be great if we could do everything in the platform. They do offer some great products. I wish it was all bundled together. They have an Offer Suite you have to pay additional for, which would be great if it was included with their initial product. There are items as a system admin we should have access to change. I do believe iCIMS is working on a certificate solution, where we would be allowed to make some of those changes ourselves.

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SUMANTA GHOSH

Regional Recruitment Lead at IQ-EQ

Dec 29, 2023

A user-friendly tool that functions without any glitches

I use the solution in my company as an ATS platform. Our company uses it to manage the complete lifecycle of a candidate The most valuable feature of the solution stems from the fact that amongst all the other ATS platforms that I have used, SmartRecruiters is the most user-friendly tool. The…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution offers good customization and good dashboards."

"I used the free version, which I found valuable."

"It is a really user-friendly tool, and its implementation is quite wide. It is very easy to manage users and build your workflows. Overall, it works very well for the customization of the workflows for us. The recruitment team has generally found the whole platform useful. We were looking to kind of expand it by using the CRM functions that it has. However, with COVID and recruitment being on the freeze, we weren't really able to make the most of the tool. They are, however, finding it useful to actually build up their talent pools and client candidates to be able to contact them when we kind of have this freeze off."

"SmartRecruiters is a candidate management system or ATS system that we use for recruitment purposes."

"The features that were most important for us to have were that it is user friendly and functional, which is definitely the case with SmartRecruiters. Our organization is located in developing countries where the bandwidth and internet stability are not the strongest and SmartRecruiters accommodates this challenge. It was a very big plus that we are able to use the system even in these locations."

"The most valuable feature of the solution stems from the fact that amongst all the other ATS platforms that I have used, SmartRecruiters is the most user-friendly tool."

"With this solution, I was able to add diversity to my recruiting. I was able to source from multiple locations, and I could show where applicants came from. The reporting tools that are on offer, allowed us to expand our reach. We were able to add meaningful diversity into recruiting."

"With just a click of a button, we can manage the process. Even generating offer letters and obtaining electronic signatures through DocSign are integrated into this application."

"It has a neat functionality built in where it rates candidates. So, before you even look at the resume, you see a rating, and it is based on keywords. For example, it will tell you that an applicant is a frontend engineer and has used React, Angular, etc. It gives you a heads up so that you don't have to go through a hundred resumes on Monday morning eliminating applicants. It will tell you that this applicant's skills match 87%, which is pretty neat. You can skip the ones that are rated 25% or something."

More SmartRecruiters pros

Cons

"If reporting could be more robust, that would be phenomenal."

"One thing that has been a bit of a struggle is getting tech support. It is a little more difficult to get support from SmartRecruiters. They want you to have your own in-house person to help you with any issues, whereas with both Lever and Greenhouse, you can just click a button at the bottom of the screen and chat with someone almost instantly."

"We ran into some serious issues related to language barriers."

"Sometimes, there is this language or communication barrier in terms of what the applicants mentioned. SmartRecruiters sometimes has trouble understanding certain types of keywords or has certain types of language, translation, or grammar issues."

"Around 2015 and into '17, I worked at a federal contractor. I had to switch to a different applicant system as I didn't know if SmartRecruiters was OFCCP compliant, which is something that, as a US-based federal contractor, you have to ensure. They should work to appeal to the contractor industry and get the product OFCCP compliant."

"There were limitations with the system that we would have liked, not in the time, but the company in Germany really dictated that. So we couldn't do everything in the system we would have liked to it."

"The filters are not accurate. The results are inaccurate when filtering multiple criteria, such as country and hiring manager."

"There were problems with integrations around other systems and each one had to be custom-built, which took a little while to get set up and running."

"The solution's reporting feature could be improved because it is not very strong."

More SmartRecruiters cons

Pricing and Cost Advice

Information not available

"There were implementation costs in the first year to get everything set up and running, and then they have various modules on top, which are optional and available at an extra charge."

"SmartRecruiters is much better than its competitors. Considering the type of features and services it provides, it is probably one of the best solutions in the market. Others may offer a similar price, but their services won't be that good or the user-friendliness won't be that great. The licensing works based on how many users are there in a company. If you are using other functionalities, like CRM and HRS, the price increases."

"I wasn't involved in its acquisition, but I would assume that SmartRecruiters is pretty pricey."

"Back in 2018, when I engaged with their sales, they wanted to charge around $10,000 for an annual subscription. Depending on your organization, that either could or couldn't be expensive. I personally think it's a fair price. However, I engaged them and negotiated a lower price with them. I think I got closer to $6,000. It came with a commitment of three years."

"SmartRecruiters is an expensive solution."

"They are pretty competitive. As the product matures, it has much more functionality and different pricing models. It can relatively cost a lot more if you want to use additional features, but, in general, it is competitive in the industry. We work on a yearly license agreement based on the company size. There are the support costs, which are a part of the additional cost based on the percentage of the licensing fee. So, it has a license plus support cost. Then, of course, there are other add-on options that we can purchase and procure whenever we want to based on certain negotiated arrangements."

"I haven't been so involved with pricing, so I don't have all details, but I know that we are paying per head when it comes to different countries. There is an additional fee for new features that they release. If it is something that we would like to use, we need to pay some extra for it."

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Top Industries

By visitors reading reviews

Healthcare Company

25%

Retailer

18%

Government

Logistics Company

Healthcare Company

Manufacturing Company

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about SmartRecruiters?

The most valuable feature of the solution stems from the fact that amongst all the other ATS platforms that I have used, SmartRecruiters is the most user-friendly tool.

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What is your experience regarding pricing and costs for SmartRecruiters?

SmartRecruiters is an expensive solution.

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What needs improvement with SmartRecruiters?

With SmartRecruiters, compatibility with other HRIS systems is an area with certain shortcomings that require improvement. SmartRecruiters is a tool that we use as an ATS platform in our company, b...

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Comparisons

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Compared 100% of the time

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Oracle HCM Cloud vs SmartRecruiters

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SAP SuccessFactors vs SmartRecruiters

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Product Reports

Applicant Tracking and Recruiting Software

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iCIMS

Overview

Position Yourself as an Employer of Choice
According to the Talent Board, candidates rank company career sites as the most important tool for researching career opportunities. Enhance yours so candidates can explore your vision and values, as well as open positions. You'll make a stronger impression and forge deeper connections.

Streamline the Candidate Experience Across Multiple ATSs
Create a single, streamlined experience for candidates and HR alike, regardless of your technology environment. You'll ease administration on your end, and improve the candidate experience in the process.

Use Best-in-Class CRM Tools to Measure, Manage, and Market
Keep talent pools warm and informed, simplify administration, and track it all via dashboard analytics. You'll stay top of mind with candidates, and on top of your game 24/7.

SmartRecruiters social recruiting platform combines awesome free recruiting software with the best on-demand services to make hiring social, collaborative, and enjoyable. Social and mobile recruiting enablement platform that supports 1-click application submissions.

Sample Customers

NorthStar Anesthesia, Southeastern Grocers, AmTrust Financial, RPM Pizza, Hackensack Meridian Health, Esurance, Peet’s Coffee, Regis Corporation, Cedar Fair

Atlassian, Aol, IBM, Napa, Skechers

Applicant Tracking and Recruiting Software