No more typing reviews! Try our Samantha, our new voice AI agent.

SmartRecruiters vs iCIMS Recruit comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iCIMS Recruit
Ranking in Applicant Tracking and Recruiting Software
16th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
SmartRecruiters
Ranking in Applicant Tracking and Recruiting Software
2nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
Talent Acquisition (10th)
 

Mindshare comparison

As of June 2026, in the Applicant Tracking and Recruiting Software category, the mindshare of iCIMS Recruit is 1.4%, down from 2.5% compared to the previous year. The mindshare of SmartRecruiters is 2.8%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Applicant Tracking and Recruiting Software Mindshare Distribution
ProductMindshare (%)
SmartRecruiters2.8%
iCIMS Recruit1.4%
Other95.8%
Applicant Tracking and Recruiting Software
 

Featured Reviews

CC
Sr. Benefits and HRIS Analyst at a healthcare company with 1,001-5,000 employees
Good documentation and customization with fairly straightforward setup
If reporting could be more robust, that would be phenomenal. Any time you're obviously dumping into Excel and having to manually manipulate data it takes time. It would be great if we could do everything in the platform. They do offer some great products. I wish it was all bundled together. They have an Offer Suite you have to pay additional for, which would be great if it was included with their initial product. There are items as a system admin we should have access to change. I do believe iCIMS is working on a certificate solution, where we would be allowed to make some of those changes ourselves.
Anudeep Kamuni - PeerSpot reviewer
Global Lead - TA ops & Analytics | Strategy Growth & Leadership at a recreational facilities/services company with 10,001+ employees
Efficiently automates tasks but lacks certain features in terms of usability
There are a couple of areas of improvement. SmartRecruiter lacks certain features in terms of usability. For instance, we cannot move candidate profiles, interview feedback, notes, and activities related to one candidate when transitioning from one job to another. We have to manually copy and paste everything for that specific candidate. This is a significant drawback. Additionally, the filters are not accurate. The results are inaccurate when filtering multiple criteria, such as country and hiring manager. This level of inaccuracy is unexpected for an application, especially for smaller organizations. It should have been corrected easily. Moreover, the CRM module lacks video reporting capabilities. These are some the biggest improvement I would like to see.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Over time, I've seen them build on their platform, make improvements, enhance the user experience, and continue to gather feedback for improvement from end users."
"The solution offers good customization and good dashboards."
"The features that were most important for us to have were that it is user friendly and functional, which is definitely the case with SmartRecruiters. Our organization is located in developing countries where the bandwidth and internet stability are not the strongest and SmartRecruiters accommodates this challenge. It was a very big plus that we are able to use the system even in these locations."
"Once we implemented SmartRecruiters, it meant that we were able to have a consolidated global overview of all the recruitment activities."
"It was very good to see how the platform works and how easy it became for us to see our data and to analyze the information received."
"It is a really user-friendly tool, and its implementation is quite wide. It is very easy to manage users and build your workflows. Overall, it works very well for the customization of the workflows for us. The recruitment team has generally found the whole platform useful. We were looking to kind of expand it by using the CRM functions that it has. However, with COVID and recruitment being on the freeze, we weren't really able to make the most of the tool. They are, however, finding it useful to actually build up their talent pools and client candidates to be able to contact them when we kind of have this freeze off."
"SmartRecruiters is much better than its competitors, and considering the type of features and services it provides, it is probably one of the best solutions in the market."
"It is a really user-friendly tool, and its implementation is quite wide."
"What I really like about it is that it feels minimal, but is also dynamic. There aren't a lot of ways to get lost, which is good."
"The candidate experience was better because the whole process was there."
 

Cons

"If reporting could be more robust, that would be phenomenal."
"If reporting could be more robust, that would be phenomenal."
"We ran into some serious issues related to language barriers."
"Reporting is always something that can be improved. Currently, it is a little bit complicated when it comes to reporting."
"The solution's reporting feature could be improved because it is not very strong."
"The solution needs to work on a single sign-on."
"There were problems with integrations around other systems and each one had to be custom-built, which took a little while to get set up and running."
"SmartRecruiters' one-click application process could be better."
"I don't see the integration of SmartRecruiters with SAP happening quite seamlessly, making it an area where improvements are required."
"The major improvement area is how it integrates with other systems; that's where we've had some sort of pain points."
 

Pricing and Cost Advice

Information not available
"I wasn't involved in its acquisition, but I would assume that SmartRecruiters is pretty pricey."
"They are pretty competitive. As the product matures, it has much more functionality and different pricing models. It can relatively cost a lot more if you want to use additional features, but, in general, it is competitive in the industry. We work on a yearly license agreement based on the company size. There are the support costs, which are a part of the additional cost based on the percentage of the licensing fee. So, it has a license plus support cost. Then, of course, there are other add-on options that we can purchase and procure whenever we want to based on certain negotiated arrangements."
"Back in 2018, when I engaged with their sales, they wanted to charge around $10,000 for an annual subscription. Depending on your organization, that either could or couldn't be expensive. I personally think it's a fair price. However, I engaged them and negotiated a lower price with them. I think I got closer to $6,000. It came with a commitment of three years."
"SmartRecruiters is much better than its competitors. Considering the type of features and services it provides, it is probably one of the best solutions in the market. Others may offer a similar price, but their services won't be that good or the user-friendliness won't be that great. The licensing works based on how many users are there in a company. If you are using other functionalities, like CRM and HRS, the price increases."
"SmartRecruiters is an expensive solution."
"I haven't been so involved with pricing, so I don't have all details, but I know that we are paying per head when it comes to different countries. There is an additional fee for new features that they release. If it is something that we would like to use, we need to pay some extra for it."
"There were implementation costs in the first year to get everything set up and running, and then they have various modules on top, which are optional and available at an extra charge."
report
Use our free recommendation engine to learn which Applicant Tracking and Recruiting Software solutions are best for your needs.
896,692 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Comms Service Provider
11%
Construction Company
9%
Healthcare Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise8
 

Overview

 

Sample Customers

NorthStar Anesthesia, Southeastern Grocers, AmTrust Financial, RPM Pizza, Hackensack Meridian Health, Esurance, Peet’s Coffee, Regis Corporation, Cedar Fair
Atlassian, Aol, IBM, Napa, Skechers
Find out what your peers are saying about Zoho, SmartRecruiters, Bullhorn and others in Applicant Tracking and Recruiting Software. Updated: May 2026.
896,692 professionals have used our research since 2012.