SmartRecruiters vs iCIMS Recruit comparison

Read 15 SmartRecruiters reviews

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856 Comparison Views

93% willing to recommend

iCIMS Recruit

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between SmartRecruiters and iCIMS Recruit based on real PeerSpot user reviews.

Find out what your peers are saying about Zoho, PeopleStrong, SmartRecruiters and others in Applicant Tracking and Recruiting Software.

To learn more, read our detailed Applicant Tracking and Recruiting Software Report (Updated: March 2026).

Applicant Tracking and Recruiting Software

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Helped 886,664 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iCIMS Recruit

Ranking in Applicant Tracking and Recruiting Software

16th

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

SmartRecruiters

Ranking in Applicant Tracking and Recruiting Software

3rd

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Talent Acquisition (12th)

Mindshare comparison

As of April 2026, in the Applicant Tracking and Recruiting Software category, the mindshare of iCIMS Recruit is 1.3%, down from 2.6% compared to the previous year. The mindshare of SmartRecruiters is 3.3%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Applicant Tracking and Recruiting Software Mindshare Distribution
Product	Mindshare (%)
SmartRecruiters	3.3%
iCIMS Recruit	1.3%
Other	95.4%

Applicant Tracking and Recruiting Software

Featured Reviews

Cheryl Cole

Sr. Benefits and HRIS Analyst at a healthcare company with 1,001-5,000 employees

Good documentation and customization with fairly straightforward setup

If reporting could be more robust, that would be phenomenal. Any time you're obviously dumping into Excel and having to manually manipulate data it takes time. It would be great if we could do everything in the platform. They do offer some great products. I wish it was all bundled together. They have an Offer Suite you have to pay additional for, which would be great if it was included with their initial product. There are items as a system admin we should have access to change. I do believe iCIMS is working on a certificate solution, where we would be allowed to make some of those changes ourselves.

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Anudeep Kamuni

Global Lead - TA ops & Analytics | Strategy Growth & Leadership at a recreational facilities/services company with 10,001+ employees

Efficiently automates tasks but lacks certain features in terms of usability

There are a couple of areas of improvement. SmartRecruiter lacks certain features in terms of usability. For instance, we cannot move candidate profiles, interview feedback, notes, and activities related to one candidate when transitioning from one job to another. We have to manually copy and paste everything for that specific candidate. This is a significant drawback. Additionally, the filters are not accurate. The results are inaccurate when filtering multiple criteria, such as country and hiring manager. This level of inaccuracy is unexpected for an application, especially for smaller organizations. It should have been corrected easily. Moreover, the CRM module lacks video reporting capabilities. These are some the biggest improvement I would like to see.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution offers good customization and good dashboards."

"Over time, I've seen them build on their platform, make improvements, enhance the user experience, and continue to gather feedback for improvement from end users."

"SmartRecruiters' ease of use, experience, and data compliance with GDPR were the main reasons for switching to this."

"The candidate experience was better because the whole process was there."

"What I really like about it is that it feels minimal, but is also dynamic. There aren't a lot of ways to get lost, which is good."

"What I really like about SmartRecruiters is communication and collaboration between candidates and internal clients or managers."

"Job publishing and application tracking are the most valuable features. You can keep the flow of a candidate's application into one system. The whole collaboration can also be done within the system, which means that you can schedule interviews and add your feedback and ratings there. You can also communicate with the candidates. The analytics part of it is also very valuable. It is a useful feature that we use quite a lot. We don't really use other features such as recruitment marketing or CRM candidate relationship management in SmartRecruiters."

"SmartRecruiters is much better than its competitors, and considering the type of features and services it provides, it is probably one of the best solutions in the market."

"If you're a pretty massive company, this is the one that you would want to look into because it has so much functionality built in."

"It is a really user-friendly tool, and its implementation is quite wide."

More SmartRecruiters pros

Cons

"If reporting could be more robust, that would be phenomenal."

"Some features are not as straightforward or user friendly to implement."

"The first pain point for us is when we're scheduling interviews with candidates."

"One thing that has been a bit of a struggle is getting tech support. It is a little more difficult to get support from SmartRecruiters. They want you to have your own in-house person to help you with any issues, whereas with both Lever and Greenhouse, you can just click a button at the bottom of the screen and chat with someone almost instantly."

"There were problems with integrations around other systems and each one had to be custom-built, which took a little while to get set up and running."

"The solution's reporting feature could be improved because it is not very strong."

"Around 2015 and into '17, I worked at a federal contractor. I had to switch to a different applicant system as I didn't know if SmartRecruiters was OFCCP compliant, which is something that, as a US-based federal contractor, you have to ensure. They should work to appeal to the contractor industry and get the product OFCCP compliant."

"A disadvantage of being a SaaS solution is that there aren't many customization options because you are literally buying it out of the box."

More SmartRecruiters cons

Pricing and Cost Advice

Information not available

"I haven't been so involved with pricing, so I don't have all details, but I know that we are paying per head when it comes to different countries. There is an additional fee for new features that they release. If it is something that we would like to use, we need to pay some extra for it."

"There were implementation costs in the first year to get everything set up and running, and then they have various modules on top, which are optional and available at an extra charge."

"They are pretty competitive. As the product matures, it has much more functionality and different pricing models. It can relatively cost a lot more if you want to use additional features, but, in general, it is competitive in the industry. We work on a yearly license agreement based on the company size. There are the support costs, which are a part of the additional cost based on the percentage of the licensing fee. So, it has a license plus support cost. Then, of course, there are other add-on options that we can purchase and procure whenever we want to based on certain negotiated arrangements."

"SmartRecruiters is much better than its competitors. Considering the type of features and services it provides, it is probably one of the best solutions in the market. Others may offer a similar price, but their services won't be that good or the user-friendliness won't be that great. The licensing works based on how many users are there in a company. If you are using other functionalities, like CRM and HRS, the price increases."

"SmartRecruiters is an expensive solution."

"Back in 2018, when I engaged with their sales, they wanted to charge around $10,000 for an annual subscription. Depending on your organization, that either could or couldn't be expensive. I personally think it's a fair price. However, I engaged them and negotiated a lower price with them. I think I got closer to $6,000. It came with a commitment of three years."

"I wasn't involved in its acquisition, but I would assume that SmartRecruiters is pretty pricey."

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Top Industries

By visitors reading reviews

No data available

Comms Service Provider

11%

Healthcare Company

10%

Construction Company

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	4
Large Enterprise	8

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Compared 14% of the time

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SAP SuccessFactors Recruiting vs SmartRecruiters

Compared 9% of the time

SAP SuccessFactors vs SmartRecruiters

Compared 8% of the time

Eightfold Talent Intelligence Platform vs SmartRecruiters

Compared 4% of the time

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Product Reports

Applicant Tracking and Recruiting Software

Download iCIMS Recruit product report

Download SmartRecruiters product report

Overview

Position Yourself as an Employer of Choice
According to the Talent Board, candidates rank company career sites as the most important tool for researching career opportunities. Enhance yours so candidates can explore your vision and values, as well as open positions. You'll make a stronger impression and forge deeper connections.

Streamline the Candidate Experience Across Multiple ATSs
Create a single, streamlined experience for candidates and HR alike, regardless of your technology environment. You'll ease administration on your end, and improve the candidate experience in the process.

Use Best-in-Class CRM Tools to Measure, Manage, and Market
Keep talent pools warm and informed, simplify administration, and track it all via dashboard analytics. You'll stay top of mind with candidates, and on top of your game 24/7.

iCIMS

SmartRecruiters social recruiting platform combines awesome free recruiting software with the best on-demand services to make hiring social, collaborative, and enjoyable. Social and mobile recruiting enablement platform that supports 1-click application submissions.

Sample Customers

NorthStar Anesthesia, Southeastern Grocers, AmTrust Financial, RPM Pizza, Hackensack Meridian Health, Esurance, Peet’s Coffee, Regis Corporation, Cedar Fair

Atlassian, Aol, IBM, Napa, Skechers

Applicant Tracking and Recruiting Software