Veeam® Backup for Microsoft 365 aims to eliminate the risk of losing access and control over Microsoft 365 data including Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams – so that data is always protected and accessible. Veeam can securely backup Microsoft 365 to any location, including on premises, a hyperscale cloud, or a service provider and:
The most valuable features of Veeam Backup for Office 365 include its ability to restore old data, integration, and exchange with email-related tasks, ease of management and integration, direct backup to the cloud, accelerator for efficient data transfer, support for different platforms, security and backup processes, reasonable pricing, helpful Veeam portal for understanding the product, simplicity and scalability, excellent backup and replication capabilities, built-in integration with Office 365, affordability, scalability, free license for up to ten VMs, and the reduction of workloads.
Users like the elasticity, stability and reliability, flexibility in a data retention policy, ease of setup, good help center, integrations with storage vendors, snapshot capabilities, performance, user-friendly interface and documentation, instant backup and restore, and capability to back up to both cloud and local environment.
Improvements needed for Veeam Backup for Office 365 include introducing more features, particularly integration with Teams and SharePoint Online. The solution is not mature and may require more cloud capacity. It should have the ability to back up without an agent installed and support backing up to network shares or directly to the cloud.
Encryption of backups and automated credential retrieval for restoration are necessary for enhanced security. The reporting functionality needs improvement, especially for clients backing up to tape. The solution should offer a more cost-effective option and provide immutable storage for ransomware protection. The stability of the free version can be enhanced, and the solution's speed and console management system can be improved.
Veeam Backup for Office 365 is considered expensive and could benefit from better integration and coverage of Teams' features. Support can be slow, and the setup process requires significant infrastructure and knowledge of Microsoft 365 authentication.
The solution should also offer WAN acceleration for faster backups and the option for full backups at any time. The dashboard should display simple task information, and support for different storage areas and protocols should be incorporated.
The solution's usability and user interface can be simplified and made more user-friendly.
Veeam Backup for Office 365 has proven to be beneficial in terms of return on investment. It has helped save time and resources by protecting data and preventing incidents. The solution is agile and provides effective protection.
The pricing for Veeam Backup for Office 365 is generally considered affordable and reasonable. Some users find it to be very cheap and good value for money. The licensing is seen as cost-effective, although there may be additional expenses for GDPR compliance and cloud storage.
The solution offers flexible subscription-based licensing, which is preferred by customers as it is per user and excludes shared mailboxes.
The primary use case of Veeam Backup for Office 365 is to back up data such as mailboxes, OneDrive, and SharePoint. It is particularly beneficial for large enterprises and complex infrastructures. The solution is used to back up customers' Office 365 data and is not limited to MSP products. Encryption of backups is necessary for GDPR compliance.
Veeam Backup is also used for physical infrastructure and virtual servers, as well as for Nutanix replication and disaster recovery. It provides a sense of security for data protection, especially since Microsoft does not guarantee data security. The solution is cloud-based and ensures compliance requirements are met.
The customer service and support for Veeam Backup for Office 365 are generally good. Users have found the technical support team to be helpful and responsive, with quick response times.
However, there are a few users who have had negative experiences, mentioning slow response times and a need for improvement in service.
Overall, users found the initial setup to be easy, straightforward, and simple, with some mentioning that it took approximately 10 minutes or less. However, a few users noted that the complexity increased when compliance with GDPR was involved.
The time needed for deployment varied depending on the organization's size and the amount of data being backed up, ranging from one hour for smaller projects to two weeks or a month for medium-sized or large projects.
Users generally agreed that the initial setup was relatively straightforward and could be handled by one person, although some mentioned that a separate team or multiple people were involved in the deployment and maintenance tasks.
Veeam Backup for Office 365 is highly scalable. It is suitable for both small and medium-sized organizations, as well as large enterprises. The process of adding more users and extending the license is easy and straightforward. The solution can handle a large volume of data and can be expanded by setting up servers and multiple proxies.
The stability of Veeam Backup for Office 365 is highly praised by users. They consistently mention that the solution is very stable, reliable, and does not have any bugs or glitches.
There were previous issues in older versions, but these have been resolved in the latest version. Users also appreciate the performance of the solution, as it does not crash or freeze.
NEW in Version 7: Advanced monitoring and reporting through an integration with Veeam ONE v12. This is available as a separate installation and comes at no additional cost to Veeam Backup for Microsoft 365 customers. V7 also includes: Backup copy between ANY object storage systems with immutability for ransomware protection, and Microsoft Teams support for self-service restores via the Restore Portal.
The vendor offers a 30-day trial and a demo on Microsoft 365 backup.
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Veeam Backup for Microsoft 365 was previously known as Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365.
