Veeam Backup for Microsoft 365 Reviews

Name: Veeam Backup for Microsoft 365
Brand: Veeam Software
Rating: 4.0 (68 reviews)

Vendor: Veeam Software

4.0 out of 5

68 reviews
89% willing to recommend

353 followers

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What is Veeam Backup for Microsoft 365?

Veeam® Backup for Microsoft 365  aims to eliminate the risk of losing access and control over Microsoft 365 data including Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams – so that data is always protected and accessible. Veeam can securely backup Microsoft 365 to any location, including on premises, a hyperscale cloud, or a service provider and:

Get the Veeam Backup for Microsoft 365 Buyer's Guide and find out what your peers are saying about Veeam Backup for Microsoft 365, Veeam Data Platform, Commvault Cloud and more!

Veeam Backup for Microsoft 365 is the #2 ranked solution in top SaaS Backup solutions and #6 ranked solution in top Cloud Backup solutions. PeerSpot users give Veeam Backup for Microsoft 365 an average rating of 8.0 out of 10. Based on the analysis of the 68 most recent Veeam Backup for Microsoft 365 reviews, the overall sentiment is positive, with a sentiment score of 7.2. Veeam Backup for Microsoft 365 is most commonly compared to Veeam Data Platform: Veeam Backup for Microsoft 365 vs Veeam Data Platform. Veeam Backup for Microsoft 365 is popular among the large enterprise segment, accounting for 44% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 20% of all views.

Buyer's Guide

Veeam Backup for Microsoft 365

November 2024

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Helped 824,067 peers since 2012

Featured reviews

MehmetAksoy

System Administrator at Gates Corporation

We are using Veeam Backup for Microsoft 365 to take backups of shop floor PCs. I use it for clients locally, particularly for critical machines. It is also used globally for server-side backups and includes scheduling features like taking ten backups every Sunday when the factory is closed. This…

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Vijaybhaskar P

Asst Manager - Electrical at CtrlS Datacenters Ltd

I appreciate the feature of having a single tool for backup, replication, and secondary backup. With the same tool, the same job can be extended and configured to meet compliance requirements as per customer needs. There is no need to create multiple jobs, and it is user-friendly compared to other tools. Instant recovery is another valuable feature, as it allows for quick data recovery within five to ten minutes.

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Stefan Schneider

Lead Engineer Storage at Abraxas Informatik AG

The tool's most valuable feature is its integration with M365. Its GUI is intuitive and not bad. The granular recovery options for VMs have been useful, though not as crucial as Office 365 integration, which is why we use it. Granular recovery depends on the specific problems our customers face.

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Veeam Backup for Microsoft 365 mindshare

Product category:

As of December 2024, the mindshare of Veeam Backup for Microsoft 365 in the Cloud Backup category stands at 6.2%, down from 7.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Cloud Backup

PeerAnalyst reports

Type	Title	Date
Category	Cloud Backup	Dec 22, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 22, 2024	Download
Comparison	Veeam Backup for Microsoft 365 vs Veeam Data Platform	Dec 22, 2024	Download
Comparison	Veeam Backup for Microsoft 365 vs Commvault Cloud	Dec 22, 2024	Download
Comparison	Veeam Backup for Microsoft 365 vs Zerto	Dec 22, 2024	Download

Title	Rating	Mindshare	Recommending
Veeam Data Platform	4.3	16.2%	94%	422 interviews Add to research
Commvault Cloud	4.3	10.0%	95%	108 interviews Add to research

Valuable Features

Veeam Backup for Microsoft 365 is valued for item-level restoration, ease of use, strong integration with M365, and scalability. It enables selective mailbox restoration, efficient backup, and recovery, offering hybrid cloud support. The intuitive interface and robust security features provide confidence in data protection. Users appreciate its capability to back up to both local and cloud environments, ensuring complete data security. The replication functionality and flexible retention policies enhance its effectiveness for numerous enterprises.

"I find Veeam's customer service and support to be excellent, rating them ten out of ten."
"The most valuable features of Veeam Backup for Microsoft 365 are its intuitive interface, ease of use, and unlimited capacity for backup and restore."
"The product is very stable and performs exceptionally well."

Room for Improvement

Veeam Backup for Microsoft 365 needs enhancements in database support, granularity for backups, and storage efficiency. Users mention the interface requires improvement for user-friendliness, and backup times should be reduced. Deduplication integration is lacking. Pricing could be more competitive. There should be enhanced integration with Microsoft Teams and SharePoint. Scalability and performance need addressing, especially in large organizations. Users desire better support and documentation, along with advanced reporting and monitoring capabilities.

"One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at twenty-eight dollars per user for one year."
"One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at $28 per user for one year."
"If one administrator wants to delete something in 365, another admin must approve it."

ROI

Users of Veeam Backup for Microsoft 365 acknowledge its worth in preserving critical business data, avoiding data corruption, and ensuring operational efficiency. Many have experienced substantial savings and reduced potential downtime, particularly in manufacturing. Exact ROI calculations are not consistently conducted, but users report satisfaction with the investment, citing the ability to restore previously inaccessible files. While financial assessments are not always prioritized, the positive impact on data preservation and security is evident.

Pricing

Veeam Backup for Microsoft 365 offers a subscription-based pricing model typically costing around $19 to $36 per user annually, with flexible one-to-five-year terms. While some users find it affordable and competitive with other solutions, others consider it expensive, especially with additional costs like hardware or cloud storage. The pricing structure often involves a separate license for basic Veeam products and adds complexity with per-user charges, making it a mixed experience for enterprise users.

"The cost of Veeam Backup is $28 per user for one year."
"From our perspective in South Africa, our biggest challenge is the exchange rate from the South African currency to the US dollar. This makes it a bit pricey for us. However, compared to other backup solutions available, I would rate the pricing at a nine out of ten. For the servers, features, and functionality you get, it's worth the money. Of course, we'd always prefer things to be cheaper, but we also understand that you have to pay for proper functionality. So overall, it's not badly priced at all."
"The pricing is expensive."

Popular Use Cases

Companies use Veeam Backup for Microsoft 365 primarily for backing up Office 365 emails, SharePoint, OneDrive, and Teams data. They seek data protection against accidental deletions, connectivity losses, and cyberattacks. Organizations leverage Veeam for private, hybrid, and on-premises deployments to maintain data retention, compliance, and security. Those using Veeam often address the shared responsibility model with Microsoft to ensure their data is secure and can be restored independently.

Service and Support

Veeam Backup for Microsoft 365 excels in customer service and support. Many users describe it as responsive and helpful, often resolving issues quickly, sometimes within hours. They appreciate the knowledgeable support team, effective first-level support, and useful resources provided. Some highlight the availability of remote sessions. Despite a few mentioning occasional delays, most express high satisfaction, often rating it highly. Many users haven't required support, indicating a reliable experience with the software.

Deployment

Veeam Backup for Microsoft 365's initial setup is often considered simple and straightforward, usually taking between 15 minutes to a couple of hours. Many organizations needed only one person for deployment, though larger environments or those with compliance requirements found it more complex. Some faced challenges with factors like internet bandwidth or integration with existing architecture. Most found the installation process user-friendly, though backup strategies might involve the entire IT team.

Scalability

Veeam Backup for Microsoft 365 is considered highly scalable, capable of handling thousands of users and adapting to organizational needs. Many find it easy to expand by adding licenses or infrastructure components. Some users highlight the flexible and modular options, allowing seamless integration and scaling. While some note potential limitations in storage setup, most experience no major issues. Many users rate its scalability between eight and ten, praising its efficiency in adapting to various environments.

Stability

Veeam Backup for Microsoft 365 is described as highly stable. Users report it as reliable with minimal issues. Some mention occasional bugs, but most praise its performance and reliability. It’s often rated between eight and ten for stability, with improvements noted over versions. Users are confident in its ability, seldom encountering problems like crashes or glitches, making it a trustworthy choice for backups. Professional evaluations highlight its effectiveness and consistency across different environments.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Veeam Backup for Microsoft 365 Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

20%

Manufacturing Company

Comms Service Provider

Government

Financial Services Firm

Educational Organization

Retailer

Healthcare Company

Construction Company

Real Estate/Law Firm

Insurance Company

University

Legal Firm

Non Profit

Wholesaler/Distributor

Energy/Utilities Company

Media Company

Performing Arts

Consumer Goods Company

Outsourcing Company

Hospitality Company

Transportation Company

Pharma/Biotech Company

Sports Company

Agriculture

Recreational Facilities/Services Company

Compare Veeam Backup for Microsoft 365 with alternative products

Learn more about Veeam Backup for Microsoft 365

Protects Microsoft 365 data from accidental deletion, security threats and retention policy gaps
Quickly restores individual Microsoft 365 email, files and sites with recovery flexibility
Meet legal and compliance requirements with eDiscovery of Microsoft 365 items

NEW in Version 7: Advanced monitoring and reporting through an integration with Veeam ONE v12. This is available as a separate installation and comes at no additional cost to Veeam Backup for Microsoft 365 customers. V7 also includes: Backup copy between ANY object storage systems with immutability for ransomware protection, and Microsoft Teams support for self-service restores via the Restore Portal.

The vendor offers a 30-day trial and a demo on Microsoft 365 backup.

Useful resources:

Veeam Backup for Microsoft 365 was previously known as Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365.

Rivka Alexander

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