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VMware Carbon Black Cloud Reviews

Vendor: VMware
4.2 out of 5
303 followers
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What is VMware Carbon Black Cloud?

Featured VMware Carbon Black Cloud reviews

VMware Carbon Black Cloud mindshare

Product category:
As of March 2025, the mindshare of VMware Carbon Black Cloud in the Security Incident Response category stands at 7.5%, down from 10.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Security Incident Response

PeerAnalyst reports based on VMware Carbon Black Cloud reviews

TypeTitleDate
CategorySecurity Incident ResponseMar 30, 2025Download
ProductReviews, tips, and advice from real usersMar 30, 2025Download
ComparisonVMware Carbon Black Cloud vs VMware Carbon Black EndpointMar 30, 2025Download
ComparisonVMware Carbon Black Cloud vs ServiceNow Security OperationsMar 30, 2025Download
ComparisonVMware Carbon Black Cloud vs IBM ResilientMar 30, 2025Download
Suggested products
TitleRatingMindshareRecommending
VMware Carbon Black Endpoint3.98.1%88%63 interviewsAdd to research
IBM Resilient3.710.9%75%18 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
16%
Real Estate/Law Firm
13%
Financial Services Firm
11%
Healthcare Company
8%
Government
6%
Comms Service Provider
5%
Manufacturing Company
5%
Transportation Company
4%
University
4%
Educational Organization
3%
Insurance Company
3%
Retailer
2%
Construction Company
2%
Wholesaler/Distributor
2%
Legal Firm
2%
Energy/Utilities Company
2%
Outsourcing Company
2%
Logistics Company
2%
Recruiting/Hr Firm
2%
Individual & Family Service
1%
Media Company
1%
Mining And Metals Company
1%
Program Development Consultancy
1%
Hospitality Company
1%
 

VMware Carbon Black Cloud reviews

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Tom Kar - PeerSpot user
Senior Security Specialist at Sopra
Verified user of VMware Carbon Black Cloud
Sep 7, 2023
Shows promise for endpoint detection and response, with room for improvement in complexity and pricing

Pros

"VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. "

Cons

"Additionally, it is complex to use, and the pricing should be improved. "
GS
Information Technology System Administrator at General Assembly
Verified user of VMware Carbon Black Cloud
Jun 9, 2023
A highly scalable cloud-based flexible and robust solution for endpoint security

Pros

"It is nice when you're in a situation where you think someone's device is compromised and that there's some malware getting into your fleet."

Cons

"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."
Find out what your peers are saying about VMware Carbon Black Cloud. Updated March 2025
842,672 professionals have used our research since 2012.
Matthew Weisler - PeerSpot user
Sole Proprietor at Core-Infosec
Verified user of VMware Carbon Black Cloud
Feb 19, 2023
Operates very well as a baseline EDR and includes a back-end Python library for reporting

Pros

"The solution does very well as a baseline EDR and provides good process-level management. "

Cons

"The solution can only handle about 500 bans or blocks."
IT
Group CIO at a construction company with 10,001+ employees
Verified user of VMware Carbon Black Cloud
Jul 2, 2019
An endpoint line of defense against malware and ransomware with scheduled network scans

Pros

"Carbon Black insures the probability that any ransomware will be stopped before spreading."

Cons

"The cloud console has a lot of bugs and issues in the analysis part."
PB
Vice President (Head Information Security & Compliance) at INFINX SERVICES PVT LTD
Verified user of VMware Carbon Black Cloud
Dec 20, 2023
Can be used for endpoint detection and response and threat hunting

Pros

"Threat hunting is the most valuable feature of VMware Carbon Black Cloud."

Cons

"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."
PeerSpot user
IT Architect at a healthcare company with 1,001-5,000 employees
Verified user of VMware Carbon Black Cloud
Nov 22, 2023
Product version discussed: 3.9
Extremely stable with a lightweight design

Pros

"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection. "

Cons

"One area for improvement is the maturity of its vulnerability features. "
PeerSpot user
Cyber Security Manager at a insurance company with 51-200 employees
Verified user of VMware Carbon Black Cloud
Apr 5, 2018
Enhanced logging allowed us to quickly identify/resolve security issues

Pros

"The enhanced logging and data analysis of the incident response and investigation components allowed us to quickly identify and resolve security issues before they could spread. "

Cons

"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time. However, support was usually quite responsive and happy to jump on a remote session to take a look at it for us. That log bug has probably been resolved with an update by now."
MA
Senior Software Developer Engineer at Diyar United Company
Verified user of VMware Carbon Black Cloud
    Aug 13, 2019
    Product version discussed: 5.4
    Seeks out abnormal activity and creates alerts

    Pros

    "The most valuable feature is its ability to seek out abnormal activity and to create alerts."

    Cons

    "It's not highly available, so you have to have a core server. If the primary server goes down, you need a new one. It's not available at the same time, however. It's not automatically swapped from one server to another."