ABBYY Vantage Reviews

We use ABBYY to extract data from PDF documents or images in any format. We process a lot of tax forms and support documentation for audits. ABBYY is used for reconciliation, invoice processing, and different segments of our business.

Vantage improves our operations by automating manual data entry, freeing staff to perform other tasks. Manual data entry doesn't require staff to use their brains. 

Eliminating this work gives staff additional time to do things that bring value to our customers and focus on what matters. Our employees who started using Vantage decreased the time spent on manual tasks by at least 30 percent. We realized these benefits immediately after deployment. We could put this tool into the hands of thousands of people quickly.

We support our customers with reimbursement processes, accounts payable, invoice processing, extracting data from weekly reviews and personal identification documents, and insurance claim processing. We have 5 customers who use the solution for whom we have implemented insurance claim processes, reimbursement, and invoice processing. These are our main use cases.

We had a workflow automation tool that we needed to improve. We wanted invoice processing and insurance claim processing via OCR. We were looking to expedite the extraction parts in the processes. However, we had a lot of custom documents that needed to be processed. Since ABBYY Vantage is flexible and customizable, we were able to train it on the UI, which was a key differentiator for us.

Our large scanning department receives documents from a variety of sources, including clients, suppliers, and others. We then standardize these documents by converting them into either electronic invoices or standardized PDF invoices. These are then uploaded to a web host, which transfers them to ABBYY for optical character recognition. Once converted to text, we extract relevant data from the invoices and transform it into an XML format. Finally, the XML data is sent to another service platform for further processing by a different provider. This provider reconstructs the invoices in a more consistent and detailed format.

ABBYY's interface is user-friendly after mastering the basics, and ABBYY University serves as a comprehensive knowledge base like Wikipedia. While updates sometimes require updates to the University as well, ABBYY does a great job of keeping it relevant and current.

The fast learning function was impressive, but we pushed it beyond its intended use. Despite using the software for an unintended purpose, the ABBYY team provided exceptional support that ultimately enabled the software to handle our needs. The OCR and overall document reading capabilities were excellent. Any issues we encountered stemmed from the supplier or the invoices themselves, not from ABBYY. Overall, ABBYY's product and its AI integrations are truly outstanding.

It handles our multilingual invoices well, recognizing Hindi, English, Arabic, Japanese, and Chinese. However, it struggles with international invoices that switch languages, like those starting in Chinese and ending in French. The blank area between languages confuses ABBYY's fast learning system, which focuses on character recognition. Unlike machine learning, fast learning can't adapt to the presence of multiple languages and struggles to differentiate between them. This limitation was anticipated when we implemented the system.

ABBYY's recent updates have been incredibly beneficial. The OCR accuracy has noticeably improved, allowing us to extract more data from documents and break down fields into even the smallest details. This granularity, down to individual notes on invoices, has been a game-changer.

The pre-trained AI extraction models have significantly improved our invoice processing efficiency. Previously, our data entry team could only manage around 150-200 invoices per person per day, which created a bottleneck when we were receiving 500-600 invoices daily. Now, with the AI handling the processing, we can effortlessly manage a much higher volume, closer to 2,000 invoices per day.

ABBYY has saved us around 85 percent of our time.

While ABBYY's straight-through processing initially appealed to us, we recently observed minor accuracy issues in the results. This suggests that our use case might be pushing ABBYY Vantage to its limits, as no one has likely used it for such a demanding task before.

Some of my clients are using ABBYY FlexiCapture for formal cognition. For example, it is used for processing Egyptian IDs and invoices. The solution also depends on templates, as we sometimes need to extract certain information from these templates. It varies from client to client.

The solution itself is valuable due to its ability to classify and extract information with embedded OCR, which is good. ABBYY has a very good OCR in both Arabic and English. 

Additionally, they have a new version called Vantage, which is cloud-based. However, we still work with the old version because most of our clients are government entities.

Our most common use case is sales order and invoice processing. The solution is used for this processing very, very frequently. 

We also use the solution as an OCR or OTP character reader that extracts data from unsecured documents. 

In the UK, there are particular protocols. For example, if you are getting a driver's license you have to go to the transport authority. They will check your eyes to ensure that you are not blind and are able drive a car.

We use the solution to extract that information and store it to our specs. We do OCR and then send the data to the UK government.

The solution allows us and the government to process information in a very accurate and fast manner.  

I am an IDP expert and have worked with robotic process automation tools and intelligent document processing solutions. I have partnered with ABBYY Vantage, using our platform to integrate OCS solutions for customer requirements.

The document preset creation feature in ABBYY Vantage has been very effective for data extraction. It is easy to use and operates in a low-code manner, helping both technical and non-technical users. The AI capabilities facilitate querying and document classification, and they have good post-processing capabilities.

We had to extract some data from a commercial policy, which can run up to 300 pages, for a client. It was a challenge to look for the action data and extract it out of those 300 pages. With ABBYY FlexiCapture, we were able to do that easily by using its repeating group feature. It was helpful. For doing the same in Kofax, we would have had to heavily rely on scripting. There is no way of doing it with low code.

Its ease of use is valuable. It is easy to use and configure.

Its ICR is really good at handwriting recognition. The last version of ABBYY FlexiCapture that I used was better than other tools such as Captiva and Kofax. The base OCR engine of ABBYY is also very good. In fact, Kofax was using ABBYY's OCR engine in the last version, but they came up with their own engine.

One good thing about ABBYY is the training. All the training courses are available in ABBYY University. They were not free initially. They were instructor-led, but now, ABBYY has made them open for everyone to learn, whereas with Kofax, you have to purchase training courses, and then you can learn. With ABBYY, everything is there in their knowledge base.

We are using the solution in our company for extracting details from invoice copies.

In our company, using the solution, we have seen that overall automation is quite easy. The output and time for developing the process are quite less.