I use this solution for mobile app development. It is the API gateway for my backend.
Software architect at a insurance company with 10,001+ employees
A fully-managed and easy-to-use solution for our mobile app development projects
Pros and Cons
- "This solution is useful for making new APIs."
- "There should be more videos and documentation about the new features that are released every month."
What is our primary use case?
What is most valuable?
The most valuable feature is the ease of managing the gateway.
This solution is useful for making new APIs. We deploy with CloudFormation, so it's pretty easy to use.
What needs improvement?
The way they manage the headers could be improved and made easier.
There are some certificates that they will not let us use.
I would like to see the web console improved.
There should be more videos and documentation about the new features that are released every month.
For how long have I used the solution?
I have been using this solution for two years.
Buyer's Guide
Amazon API Gateway
January 2025
Learn what your peers think about Amazon API Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
What do I think about the stability of the solution?
This solution is very stable.
What do I think about the scalability of the solution?
It is a scalable solution. We have ten users in my team who service approximately five thousand people through our apps, and we are increasing the usage every day.
How are customer service and support?
We have a solution architect from AWS and he is working with us. The support from Amazon is great. On a scale of one to five, I would rate technical support a five.
Which solution did I use previously and why did I switch?
We did not use another cloud solution prior to this one. However, we did use an on-premises API gateway from CA Technologies. It is a very capable solution, but it is more expensive and we also had to maintain it ourselves. It is not a managed service like the API gateway from AWS.
How was the initial setup?
The initial setup of this solution is very easy. It only takes a few minutes.
This solution is a managed service, so we don't need to be concerned with maintenance. AWS does the management and scaling for us. It's serverless.
What about the implementation team?
I took care of the deployment myself.
What was our ROI?
We have seen ROI. It's pay-per-use, so you won't lose any money.
What's my experience with pricing, setup cost, and licensing?
This is a pay-per-use service, where you only pay for what you use.
Which other solutions did I evaluate?
We had our on-premises solution, and we also evaluated Apigee from Google. Ultimately, we felt that AWS, for our use case, was the best option. The main reasons are the ease of use and pricing.
What other advice do I have?
My advice to anybody who is implementing this solution is to first read the documentation and follow the steps. Make a use case, create a proof of concept, and then migrate it to production environments. It's pretty easy to use.
This is a good product, but there is always room for improvement.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DevOps Engineer/SRE - AWS at Lavoro autom inf e com ltda
Works well with AWS with easy multi-region integration and connectivity
Pros and Cons
- "The Cognito authorization integration is very useful, along with the easy multi-region integration and connectivity with various AWS services like SQS, SNS, and Lambda functions."
- "An interface more friendly for new users would be helpful."
What is our primary use case?
I use API Gateway to trigger Lambda functions, manage S3 objects, and direct traffic for my web applications. Everything I use is integrated with the API Gateway.
How has it helped my organization?
API Gateway has simplified integrating different AWS services for deploying applications, providing a streamlined approach.
What is most valuable?
The Cognito authorization integration is very useful, along with the easy multi-region integration and connectivity with various AWS services like SQS, SNS, and Lambda functions.
What needs improvement?
API Gateway could be more user-friendly, especially in defining routes for new users. A friend of mine had difficulty with understanding where the API Gateway stages were and whether they were deployed. An interface more friendly for new users would be helpful.
For how long have I used the solution?
I have been using AWS services for a long time, possibly ten years.
What do I think about the stability of the solution?
I do not remember any issues or problems with the stability.
Which solution did I use previously and why did I switch?
I did not use a different solution before API Gateway. Implementing an API outside AWS is more challenging, so API Gateway has made things much easier for me.
What's my experience with pricing, setup cost, and licensing?
It is a really cheap product, but if used incorrectly, it can become expensive. Balancing your charges is crucial to control the costs.
What other advice do I have?
I'd rate the solution ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 27, 2024
Flag as inappropriateBuyer's Guide
Amazon API Gateway
January 2025
Learn what your peers think about Amazon API Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
App building platform that plays an important role in security and the scanning of data
Pros and Cons
- "All information and data needs to be sanitized before it enters a private domain and we use this solution to do this."
- "From a use cases perspective, you need to have an internal and external gateway. AWS can only handle external traffic so has to be used together with another solution."
What is our primary use case?
The gateway is the first layer of protection. When traffic comes in, we need to complete a couple of validation steps such as adding a rate limit. We then scan documents for viruses and upload them. All information and data needs to be sanitized before it enters a private domain and we use this solution to do this.
What is most valuable?
The most valuable feature of this solution is the SQL injection.
What needs improvement?
The UI and UX of this solution could be improved. From a use cases perspective, you need to have an internal and external gateway. AWS can only handle external traffic so has to be used together with another solution.
For how long have I used the solution?
We have been using this solution for two years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
A lot of learning materials are available and it is easier than it used to be to use. Previously you needed to pay for support.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is straightforward. From security perspective, it takes time to get everything approved.
Which other solutions did I evaluate?
Huawei has their own version of API Gateway, which is equivalent or better than AWS in some cases. It is pre integrated with standard security features.
What other advice do I have?
The suitability of this solution depends on an organization's use case and architecture.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
SAP Successfactors Consultant at Innoux Solutions IT Pvt ltd
Stable on-premise solution but technical support could be improved
Pros and Cons
- "The product is stable."
- "They could include more support tools in the product."
What is our primary use case?
We integrated Amazon API Gateway with their microservices architecture using GitHub and Java.
What needs improvement?
They could include more support tools in the product.
For how long have I used the solution?
We have been using Amazon API Gateway for 1 year.
What do I think about the stability of the solution?
I rate the platform's stability an eight.
What do I think about the scalability of the solution?
My team has around 18 to 20 Amazon API Gateway users. We use it frequently, twice a day, to stay connected. I rate the scalability a seven or eight out of ten.
How are customer service and support?
We encountered challenges accessing technical support channels, such as a need for a clear telephone number and chat sessions. The PIN verification is time-consuming, often resulting in chat sessions expiring and requiring them to reconnect repeatedly.
How would you rate customer service and support?
Neutral
How was the initial setup?
The setup usually takes a few hours to complete depending on the client's requirements. I rate the initial setup process a six out of ten.
What about the implementation team?
A consultant facilitated the setup.
What's my experience with pricing, setup cost, and licensing?
I rate the platform's pricing a five out of ten.
What other advice do I have?
I couldn't recommend the product as it is an on-premise solution, and everyone is shifting the environment to the cloud infrastructure.
I rate it an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Development Manager at a financial services firm with 10,001+ employees
Good technical support, and priced well, but the integration needs improvement
Pros and Cons
- "It's flexible. It was valuable."
- "The integration could be improved."
What is our primary use case?
We use Amazon API Gateway to compliment or to put a security facade on top of your current APIs.
What is most valuable?
It's flexible. It was valuable.
What needs improvement?
We have not yet explored all of the capabilities. We are looking for a developer portal that may or may not be included, we are not sure.
The integration could be improved.
For how long have I used the solution?
I have been using Amazon API Gateway for three months. We are using it for a project but it is not in production yet.
What do I think about the stability of the solution?
There are no issues with the stability of the Amazon API Gateway.
What do I think about the scalability of the solution?
Amazon API Gateway is a scalable solution.
We have integrated into probably eight different areas. We have high volumes. We probably process over 100,000 contracts a day through it.
How are customer service and support?
Amazon has provided us with a dedicated technical advisor. We haven't had any issues with technical support. We're very pleased with it.
How was the initial setup?
There was a bit of a learning curve because we scripted it, but after that it was fine.
What about the implementation team?
We completed the installation ourselves.
What's my experience with pricing, setup cost, and licensing?
Fees are volume-based.
For our current volume, the price is fine, it is what we would expect.
What other advice do I have?
It is doing what we need at this point, there isn't anything extra that we would want.
I would recommend this solution to others who are interested in using it.
I would rate Amazon API Gateway a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Digital Architecture Manager at a tech services company with 10,001+ employees
Easy to get started and to use
Pros and Cons
- "In terms of most valuable features, it would say that it is really easy to start working with it."
- "It would be useful to have a more complete development environment for the developer, with different integrative capabilities to manage all the life cycles for the API. I think the full version formula for that is really useful. They should improve the development environment for easier integration."
What is our primary use case?
I use AWS API Management and Mulesoft because I work on different solutions and I am in a different layer, because I most focused on backend solutions. I have participated in some projects using these tools but I am not a developer or an expert.
We have designed and implemented RESTful API's. For example, based on Microservices with Spring Boot and AKS or OpenShift.
What is most valuable?
In terms of the most valuable features, it would say that it is really easy to start working with it.
I'm fine with the interface. It's okay. I think it also is really useful with the pay per-use. The cost is interesting.
What needs improvement?
It would be useful to have a more complete development environment for the developer, with different integrative capabilities to manage all the life cycles for the API. I think the full version formula for that is really useful. They should improve the development environment for easier integration.
For how long have I used the solution?
I have been using Amazon API Gateway for about one year.
What do I think about the stability of the solution?
It is stable. I haven't find many issues in the program, so I think it's a stable.
What do I think about the scalability of the solution?
We have many teams working on the solution, between 10 and 50, and there are between 8 and 10 people per team.
How was the initial setup?
The initial setup is easy because you don't have to install anything. It's cloud. It is in a base mode, so to start working with that the setup is really easy.
Which other solutions did I evaluate?
I was looking for information regarding AWS API gateway and MuleSoft because I am looking for some different arguments to put on the table for a comparative for a customer. In my opinion MuleSoft is a tool that lets you to manage all the life cycles for the API. I think it's a more complete solution. In AWS you don't have the capabilities to manage all the life cycle for the API's. Also you don't have other capabilities for implementing different integration patterns. I think that's the main difference that I found between these tools.
What other advice do I have?
The advice that I would give others regarding Amazon API is that it depends on the use cases. If they have a complex environment, they need to consider different integration patterns. It could be that AWS Management is not enough for them. They would have to compliment it with another solution. It is really working in some cases, but you do need to evaluate all the requirements to choose the tool. If you are working only in the AWS context with different services or something like that, it's really useful to work with AWS Management.
On a scale of one to ten I would rate Amazon API Gateway an eight.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Technical Architect at Kyanon Digital
Can be easily deployed but needs to improve in the area of pricing
Pros and Cons
- "It is a stable solution."
- "The product's high price is an area of concern where improvements are required."
What is our primary use case?
I use the solution in my company for microservices architecture. I have five years of experience with Amazon and Tenable. I see many services offered by Amazon.
What needs improvement?
The product's high price is an area of concern where improvements are required.
For how long have I used the solution?
I have been using Amazon API Gateway for three years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution. My company uses the autoscaling features of the product.
How are customer service and support?
Sometimes, my company contacts technical support for solutions. The technical support team is very quick to respond to our company.
How was the initial setup?
The product's deployment phase was easy, especially if you use Terraform, which can help automate the deployment process.
What's my experience with pricing, setup cost, and licensing?
The product is expensive.
What other advice do I have?
Speaking about how Amazon API Gateway has facilitated cloud application integration, I use the tool since I want to look at the microservices it offers. I use many of the microservices offered by the product, along with Kubernetes and Lambda.
In terms of securing APIs, I can handle a lot of services on the desktop and also manage the load-balancing part.
My company uses the dashboards provided by the product for API monitoring.
I recommend the product to those who plan to use it.
I recommend the product because it offers many microservices for infrastructures. It can be deployed quickly. The tool can be very expensive. The product is strong when it comes to its autoscaling features and Lambda-related functionalities.
I rate the tool a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Manager at a computer software company with 10,001+ employees
A complete solution with good security, integration, and stability
Pros and Cons
- "Its security feature is the most valuable because it is mainly a security solution. It has easy authentication and authorization, and its integration is also useful."
- "The user interface, in general, can be better. The user interface for the entire Amazon cloud can be more friendly. There are some scenarios that are not really easy to manage and configure through the user interface."
What is our primary use case?
We use it for normal API purposes.
What is most valuable?
Its security feature is the most valuable because it is mainly a security solution. It has easy authentication and authorization, and its integration is also useful.
What needs improvement?
The user interface, in general, can be better. The user interface for the entire Amazon cloud can be more friendly. There are some scenarios that are not really easy to manage and configure through the user interface.
For how long have I used the solution?
I have been using this solution for more or less one year.
What do I think about the stability of the solution?
Its stability is great.
What do I think about the scalability of the solution?
It is very scalable because it is in the cloud. We might have around ten thousand users of this solution. The client for whom we deployed this solution is using this solution and won't be changing it or increasing its usage in the near future.
How are customer service and technical support?
I haven't really used technical support. Its documentation is really good and complete. There are a lot of things on the website that you can use.
Which solution did I use previously and why did I switch?
We didn't have a different solution.
How was the initial setup?
It is ready to be used because it is in the cloud. It is very straightforward to set it up with some support. The deployment duration depends on the number of services, but generally, it takes around two hours.
What about the implementation team?
We used an in-house resource. In terms of maintenance, we have a team that supervises not only this product but also other products. I think the product itself doesn't require much monitoring or maintenance. It is really managed by the cloud.
Which other solutions did I evaluate?
We didn't evaluate other options because our environment is in Amazon, so it didn't make sense to use another solution.
What other advice do I have?
This is a good solution for anyone whose strategy is to run entirely on Amazon. You basically have to use another approach if that's not the case. If you have a hybrid cloud or if you are trying to be independent of the cloud, this is not a good solution for you.
I would rate Amazon API Gateway an eight out of ten. It is a complete solution.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Download our free Amazon API Gateway Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2025
Product Categories
API ManagementPopular Comparisons
Microsoft Azure API Management
webMethods.io
MuleSoft API Manager
Kong Gateway Enterprise
IBM API Connect
IBM DataPower Gateway
WSO2 API Manager
Layer7 API Management
3scale API Management
SEEBURGER Business Integration Suite
Apache APISIX
SwaggerHub
Traefik Enterprise
Buyer's Guide
Download our free Amazon API Gateway Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Which is better - Apigee or Amazon API Gateway?
- How does Microsoft Azure API Management compare with Amazon API Gateway?
- How does Amazon API Gateway compare with Mulesoft Anypoint API Manager?
- How does Mulesoft Anypoint API Manager compare with Amazon API Gateway?
- Which is better - Azure API Management or Amazon API Gateway?
- Which solution is better: AWS API Gateway or Apigee?
- When evaluating API Management, what aspect do you think is the most important to look for?
- What is the difference between an API Gateway and ESB?
- In a Digital Banking Environment how do we see the role of ESB/ API Managers?
- What is an API Gateway?