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reviewer1652133 - PeerSpot reviewer
Cloud Engineer at a retailer with 10,001+ employees
Real User
Secure, easy to use, includes WAF rules, has responsive technical support, and provides excellent documentation
Pros and Cons
  • "It is very helpful, with our API-based applications."
  • "Monitoring could be improved."

What is our primary use case?

When you have multiple API applications, Amazon API Gateway can serve as both your front end and your middleware. When you have microservices, for example, you can run Amazon API Gateway with Kubernetes. It can also build out the requests.

We also have the serverless application being hosted in Lambda. Lambda is an AWS resource that we use Amazon API Gateway with when we have received a request. It redirects the traffic to that particular request.

What is most valuable?

It's a brilliant service.

It is very helpful, with our API-based applications. As a service that is provided by Amazon, you do not need to maintain it or, monitor the traffic, you can simply configure it and it is ready to use.

Amazon API Gateway is secure, you can have the WAF rules, base protected. In terms of security, you can always have WAF rules, it's good.

What needs improvement?

When it comes to integration, it is currently integrated with CloudWatch monitoring. As a result, monitoring the APIs to external servers is not an option. This is a feature that should be added, similar to what we have for ServiceManager.

Monitoring could be improved.

For how long have I used the solution?

I have been using Amazon API Gateway for three years.

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What do I think about the scalability of the solution?

Amazon API Gateway does not require scaling. We can easily add certain rules.

You can update, and deploy it at any time. They have a zero content deployment strategy in place. 

We have many different applications with this solution. We have approximately 30 to 40 applications that use this solution.

How are customer service and support?

I have raised some tickets with concerns or issues that we have experienced and they have been quick to respond. We have full support from AWS. The technical support is very good.

How was the initial setup?

The installation is straightforward. It can be done through the command line or just by using the UI. 

The documentation provided by Amazon is wonderful. You just follow the steps and you can easily get started with it.

We have used it through Terraform, we created the scripts, opened the pathways, and configured them. Once the script is ready, it can be applied. This process is not an issue and can be done in two to three minutes. 

When it is being done through the UI, you have all of the configurations in mind, and it doesn't require a lot of time to set up. When the setup is ready, you just have to apply. It does not require a lot of time overall.

We have a technical team and a development team who work on creating the New APIs. They are very familiar with this solution. One person who is very familiar and one other maintain this solution. At times, we have a team of three or four people who have experience with AWS to deploy, maintain, and create the configurations.

What's my experience with pricing, setup cost, and licensing?

There are no licensing fees.

What other advice do I have?

It is the most recommended solution to use.

What I have explored is limited. I am not sure if any other external integrations are required. To my knowledge, they already integrate with other services. We are pleased with what we have.

I would definitely recommend this solution for microservices-based applications. For example, if they are using a Lambda function that is serverless, you will want to move the Lambda functions to the API gateway it is recommended. 

I would rate Amazon API Gateway a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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MinhTran2 - PeerSpot reviewer
Technical Architect at Kyanon Digital
Real User
Top 5Leaderboard
Can be easily deployed but needs to improve in the area of pricing
Pros and Cons
  • "It is a stable solution."
  • "The product's high price is an area of concern where improvements are required."

What is our primary use case?

I use the solution in my company for microservices architecture. I have five years of experience with Amazon and Tenable. I see many services offered by Amazon.

What needs improvement?

The product's high price is an area of concern where improvements are required.

For how long have I used the solution?

I have been using Amazon API Gateway for three years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. My company uses the autoscaling features of the product.

How are customer service and support?

Sometimes, my company contacts technical support for solutions. The technical support team is very quick to respond to our company.

How was the initial setup?

The product's deployment phase was easy, especially if you use Terraform, which can help automate the deployment process.

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

What other advice do I have?

Speaking about how Amazon API Gateway has facilitated cloud application integration, I use the tool since I want to look at the microservices it offers. I use many of the microservices offered by the product, along with Kubernetes and Lambda.

In terms of securing APIs, I can handle a lot of services on the desktop and also manage the load-balancing part.

My company uses the dashboards provided by the product for API monitoring.

I recommend the product to those who plan to use it.

I recommend the product because it offers many microservices for infrastructures. It can be deployed quickly. The tool can be very expensive. The product is strong when it comes to its autoscaling features and Lambda-related functionalities.

I rate the tool a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Amazon API Gateway
November 2024
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Daniel Boadzie - PeerSpot reviewer
Machine Learning Specialist at Hubtel
Real User
Top 10
A stable, robust, and scalable solution that can be configured easily
Pros and Cons
  • "The solution is solid, robust, and scalable."
  • "We faced a few issues with the documentation."

What is our primary use case?

We put the APIs behind an API gateway. Before the users hit the API, they must go through the Amazon API Gateway. We can control how people use our APIs. We use the tool to manage the entire API process.

What is most valuable?

Building an API gateway is not a simple process. It is good to use a managed service that is cost-effective. The solution is solid, robust, and scalable. It gets the job done.

What needs improvement?

We faced a few issues with the documentation. We had to figure out many things on our own, or we had to watch some videos. It would have been much easier if the documentation were a little clearer.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The tool is very stable.

What do I think about the scalability of the solution?

All the employees who deploy applications use the product in our organization. We have about 100 users.

How was the initial setup?

The tool is cloud-based. We have to configure it. It is not difficult. The configuration is straightforward. Everybody can do it. I rate the ease of setting up authorization and authentication mechanisms a seven out of ten.

What was our ROI?

The solution is worth the money.

What's my experience with pricing, setup cost, and licensing?

The product is a little expensive. It's not free. However, the tool's cost is better than the cost of setting up our own gateway. It could be cheaper, though.

What other advice do I have?

Amazon API Gateway is a solid service. Considering the cost of setting up an API gateway, it’s best to use Amazon API Gateway. Overall, I rate the tool an eight out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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SAP Successfactors Consultant at Innoux Solutions IT Pvt ltd
Real User
Top 10
Stable on-premise solution but technical support could be improved
Pros and Cons
  • "The product is stable."
  • "They could include more support tools in the product."

What is our primary use case?

We integrated Amazon API Gateway with their microservices architecture using GitHub and Java.

What needs improvement?

They could include more support tools in the product.

For how long have I used the solution?

We have been using Amazon API Gateway for 1 year.

What do I think about the stability of the solution?

I rate the platform's stability an eight.

What do I think about the scalability of the solution?

My team has around 18 to 20 Amazon API Gateway users. We use it frequently, twice a day, to stay connected. I rate the scalability a seven or eight out of ten.

How are customer service and support?

We encountered challenges accessing technical support channels, such as a need for a clear telephone number and chat sessions. The PIN verification is time-consuming, often resulting in chat sessions expiring and requiring them to reconnect repeatedly.

How would you rate customer service and support?

Neutral

How was the initial setup?

The setup usually takes a few hours to complete depending on the client's requirements. I rate the initial setup process a six out of ten.

What about the implementation team?

A consultant facilitated the setup.

What's my experience with pricing, setup cost, and licensing?

I rate the platform's pricing a five out of ten.

What other advice do I have?

I couldn't recommend the product as it is an on-premise solution, and everyone is shifting the environment to the cloud infrastructure.

I rate it an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer1379631 - PeerSpot reviewer
Digital Architecture Manager at a tech services company with 10,001+ employees
Real User
Easy to get started and to use
Pros and Cons
  • "In terms of most valuable features, it would say that it is really easy to start working with it."
  • "It would be useful to have a more complete development environment for the developer, with different integrative capabilities to manage all the life cycles for the API. I think the full version formula for that is really useful. They should improve the development environment for easier integration."

What is our primary use case?

I use AWS API Management and Mulesoft because I work on different solutions and I am in a different layer, because I most focused on backend solutions. I have participated in some projects using these tools but I am not a developer or an expert.

We have designed and implemented RESTful API's. For example, based on Microservices with Spring Boot and AKS or OpenShift.

What is most valuable?

In terms of the most valuable features, it would say that it is really easy to start working with it.

I'm fine with the interface. It's okay. I think it also is really useful with the pay per-use. The cost is interesting.

What needs improvement?

It would be useful to have a more complete development environment for the developer, with different integrative capabilities to manage all the life cycles for the API. I think the full version formula for that is really useful. They should improve the development environment for easier integration.

For how long have I used the solution?

I have been using Amazon API Gateway for about one year.

What do I think about the stability of the solution?

It is stable. I haven't find many issues in the program, so I think it's a stable.

What do I think about the scalability of the solution?

We have many teams working on the solution, between 10 and 50, and there are between 8 and 10 people per team.

How was the initial setup?

The initial setup is easy because you don't have to install anything. It's cloud. It is in a base mode, so to start working with that the setup is really easy.

Which other solutions did I evaluate?

I was looking for information regarding AWS API gateway and MuleSoft because I am looking for some different arguments to put on the table for a comparative for a customer. In my opinion MuleSoft is a tool that lets you to manage all the life cycles for the API. I think it's a more complete solution. In AWS you don't have the capabilities to manage all the life cycle for the API's. Also you don't have other capabilities for implementing different integration patterns. I think that's the main difference that I found between these tools.

What other advice do I have?

The advice that I would give others regarding Amazon API is that it depends on the use cases. If they have a complex environment, they need to consider different integration patterns. It could be that AWS Management is not enough for them. They would have to compliment it with another solution. It is really working in some cases, but you do need to evaluate all the requirements to choose the tool. If you are working only in the AWS context with different services or something like that, it's really useful to work with AWS Management.

On a scale of one to ten I would rate Amazon API Gateway an eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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reviewer1677267 - PeerSpot reviewer
Software Development Manager at a financial services firm with 10,001+ employees
Real User
Good technical support, and priced well, but the integration needs improvement
Pros and Cons
  • "It's flexible. It was valuable."
  • "The integration could be improved."

What is our primary use case?

We use Amazon API Gateway to compliment or to put a security facade on top of your current APIs.

What is most valuable?

It's flexible. It was valuable.

What needs improvement?

We have not yet explored all of the capabilities. We are looking for a developer portal that may or may not be included, we are not sure.

The integration could be improved.

For how long have I used the solution?

I have been using Amazon API Gateway for three months. We are using it for a project but it is not in production yet.

What do I think about the stability of the solution?

There are no issues with the stability of the Amazon API Gateway.

What do I think about the scalability of the solution?

Amazon API Gateway is a scalable solution.

We have integrated into probably eight different areas. We have high volumes. We probably process over 100,000 contracts a day through it.

How are customer service and support?

Amazon has provided us with a dedicated technical advisor. We haven't had any issues with technical support. We're very pleased with it.

How was the initial setup?

There was a bit of a learning curve because we scripted it, but after that it was fine.

What about the implementation team?

We completed the installation ourselves.

What's my experience with pricing, setup cost, and licensing?

Fees are volume-based.

For our current volume, the price is fine, it is what we would expect.

What other advice do I have?

It is doing what we need at this point, there isn't anything extra that we would want.

I would recommend this solution to others who are interested in using it.

I would rate Amazon API Gateway a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software architect at a insurance company with 10,001+ employees
Real User
A fully-managed and easy-to-use solution for our mobile app development projects
Pros and Cons
  • "This solution is useful for making new APIs."
  • "There should be more videos and documentation about the new features that are released every month."

What is our primary use case?

I use this solution for mobile app development. It is the API gateway for my backend.

What is most valuable?

The most valuable feature is the ease of managing the gateway.

This solution is useful for making new APIs. We deploy with CloudFormation, so it's pretty easy to use.

What needs improvement?

The way they manage the headers could be improved and made easier.

There are some certificates that they will not let us use.

I would like to see the web console improved.

There should be more videos and documentation about the new features that are released every month.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

This solution is very stable.

What do I think about the scalability of the solution?

It is a scalable solution. We have ten users in my team who service approximately five thousand people through our apps, and we are increasing the usage every day.

How are customer service and technical support?

We have a solution architect from AWS and he is working with us. The support from Amazon is great. On a scale of one to five, I would rate technical support a five.

Which solution did I use previously and why did I switch?

We did not use another cloud solution prior to this one. However, we did use an on-premises API gateway from CA Technologies. It is a very capable solution, but it is more expensive and we also had to maintain it ourselves. It is not a managed service like the API gateway from AWS.

How was the initial setup?

The initial setup of this solution is very easy. It only takes a few minutes.

This solution is a managed service, so we don't need to be concerned with maintenance. AWS does the management and scaling for us. It's serverless.

What about the implementation team?

I took care of the deployment myself.

What was our ROI?

We have seen ROI. It's pay-per-use, so you won't lose any money.

What's my experience with pricing, setup cost, and licensing?

This is a pay-per-use service, where you only pay for what you use.

Which other solutions did I evaluate?

We had our on-premises solution, and we also evaluated Apigee from Google. Ultimately, we felt that AWS, for our use case, was the best option. The main reasons are the ease of use and pricing.

What other advice do I have?

My advice to anybody who is implementing this solution is to first read the documentation and follow the steps. Make a use case, create a proof of concept, and then migrate it to production environments. It's pretty easy to use.

This is a good product, but there is always room for improvement.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Andre Kapp - PeerSpot reviewer
Snr. Developer at Mama Money Pty
Real User
Top 10
User-friendly and has good scalability
Pros and Cons
  • "The solution is user-friendly."
  • "The course management needs improvement. It's always an issue to set up the course management, especially when you use data form."

What is most valuable?

The solution is user-friendly. 

What needs improvement?

The course management needs improvement. It's always an issue to set up the course management, especially when you use data form. We use a lot of TerraForm scripts to build up our environment. The rest is pretty straightforward and pretty easy to use.

For how long have I used the solution?

I have experience with Amazon API Gateway.

What do I think about the scalability of the solution?

The scalability is good. There are one hundred thousand users using it in our company. I rate the overall solution a ten out of ten. 

How was the initial setup?

The initial setup is not easy as it includes a lot of steps. 

What other advice do I have?

Overall, the solution is a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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Download our free Amazon API Gateway Report and get advice and tips from experienced pros sharing their opinions.